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  • All HBS Web  (2,177)
    • People  (7)
    • News  (554)
    • Research  (1,041)
    • Events  (3)
    • Multimedia  (13)
  • Faculty Publications  (348)
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  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

targets, but a tactical tool that’s rarely part of strategy formulation. Develop the best product, and let the sales department figure out the best way to get it to the customer, they think. And many sales... View Details
Keywords: by Michael Blanding
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

embrace Western models of professional organization as they now exist, or to set off on an independent path, adapting elements of Western practices to their own historical and cultural situation. In doing so, the authors in this volume... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2011
  • First Look

First Look: October 4

on reputation. We conclude with a more general discussion of the contributions of our framework to understanding managerial practice in emerging-market regulatory contexts. Read the paper:... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

(Winner of the Barclays Global Investors Award, Best Paper in Asset Pricing, European Finance Association 2007) Abstract This paper uses social networks to identify information transfer in security markets. We focus on connections between... View Details
Keywords: Martha Lagace
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

Many of us learned at an early age the expression caveat emptor, or let the buyer beware. The phrase conjured up an image of a roiling, rollicking market that consumers best entered equipped for battle and prepared for disappointment—or... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

forthcoming Abstract A broad literature has emerged over the past decades demonstrating that firms' environmental strategies and practices are influenced by stakeholders and institutional pressures. Such findings are consistent with... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

participants are generally concerned with questions such as: How do I improve quality in my service operation? How do I make my organization become more innovative? What should we do about the Internet? How do we deal with globalization? and, What can I do to transfer... View Details
Keywords: by Staff
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

of wariness by schools and teachers about how new practices will affect students is probably a good thing, says Kim. At the same time, business and technology still offer the best chance for implementing... View Details
Keywords: by Michael Blanding; Education
  • 05 Feb 2009
  • What Do You Think?

Why Can’t We Figure Out How to Select Leaders?

research and practice that can guide and improve the selection process and its outcomes. Their message was: "We know how to do it. And here's how." As Al Shealy commented, "The research isn't being used." Dan Erwin... View Details
Keywords: by Jim Heskett
  • 10 May 2016
  • First Look

May 10, 2016

essentially the same frequency as they target cash related to the alleged infringement. By contrast, cash is neither a key driver of intellectual property lawsuits by practicing entities (e.g., IBM and Intel), nor of any other type of... View Details
Keywords: Carmen Nobel
  • 17 Jun 2014
  • First Look

First Look: June 17

individuals are prompted to consider the question "What could I do?" in place of their intuitive approach of considering "What should I do?" Together, these studies point toward a theory of moral insight and important View Details
Keywords: Sean Silverthorne
  • 26 Mar 2013
  • First Look

First Look: March 26

embeddedness of the new technologies posed significant entrepreneurial challenges. The best equipped to overcome these challenges were often entrepreneurs based in minorities who held significant advantages in capital-raising and trust... View Details
Keywords: Sean Silverthorne
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

that escalate anxiety in high achievers and the unproductive behaviors you turn to for relief. Then adopt practices that give you the courage to "do the right things poorly" before "doing the right things well."... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

may explain different ways of organizing across organizations. This study contributes to understanding social entrepreneurship as a field of practice and it describes avenues for theorizing about the different organizational approaches... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

Management Practice and leadership expert Robert Steven Kaplan comments on these issues. Michel Anteby Many companies today operate like Russian nesting dolls, where one large figure is actually made up of many smaller ones. These... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

large operating losses into positive operating margins, while achieving levels of patient care and satisfaction that were ranked best in their category. Having constructed the high-level strategy map and scorecard, leaders cascade the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

We all know how political influence works: company X donates money to politician Y, and then that pol leans on regulator Z to go easy on his new best friend. In economic parlance, that circle of back-scratching is known as... View Details
Keywords: by Michael Blanding
  • 07 May 2013
  • First Look

First Look: May 7

Economics Fear of Rejection? Tiered Certification and Transparency By: Farhi, Emmanuel, Josh Lerner, and Jean Tirole Abstract—The sub-prime crisis has shown a harsh spotlight on the practices of securities underwriters, which provided too... View Details
Keywords: Carmen Nobel
  • 17 Sep 2020
  • Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

aldarinho ] Related Reading Leemore S. Dafny's page on the HBS COVID-19 Business Information Center How Following Best Business Practices Can Improve HealthCare It's Time for a Bipartisan Health Plan for... View Details
Keywords: by Rachel Layne; Health
  • 09 Feb 2016
  • First Look

February 9, 2016

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50453 November 2, 2015 Harvard Business Review The Best Ways to Hire Salespeople By: Cespedes, Frank V., and Daniel Weinfurter Abstract—Companies typically spend more on... View Details
Keywords: Sean Silverthorne
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