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Show Results For
- All HBS Web
(3,195)
- News (1,071)
- Research (1,928)
- Events (20)
- Multimedia (20)
- Faculty Publications (886)
- May 2020
- Article
To Be or Not to Be Your Authentic Self? Catering to Others' Expectations and Interests Hinders Performance
By: Francesca Gino, Ovul Sezer and Laura Huang
When approaching interpersonal first meetings (e.g., job interviews), people often cater to the target’s interests and expectations to make a good impression and secure a positive outcome such as being offered the job (pilot study). This strategy is distinct from other... View Details
Keywords: Authenticity; Catering; Honesty; Selection; Impression Management; Interpersonal Communication; Behavior; Performance
Gino, Francesca, Ovul Sezer, and Laura Huang. "To Be or Not to Be Your Authentic Self? Catering to Others' Expectations and Interests Hinders Performance." Organizational Behavior and Human Decision Processes 158 (May 2020): 83–100.
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
emotional reaction that leaves the conscious brain incapable of making a rational response. Understanding the irrationality of human behavior is essential for understanding how people relate - or do not... View Details
Keywords: Susan Young
John T. Gourville
John Gourville is the Albert J. Weatherhead, Jr. Professor of Business Administration at the Harvard Business School. He joined the HBS Marketing Unit in 1995 after receiving his Ph.D. at the University of Chicago in marketing and behavioral research. His most... View Details
- Fast Answer
Government data and information sources for public entrepreneurship
international selection of large cities. Data include costs of goods, rental rates, transportation and incomes. Demographics &... View Details
- 08 Jun 2023
- News
Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner
Clubs News Clubs News New York Alumni Honor Outstanding Leaders at Annual Dinner The HBS Club of New York held its 54th Annual Leadership Dinner on April 24, honoring three alumni who embody the HBS mission to "educate leaders who make a... View Details
Keywords: Margie Kelley
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
higher price that results from their individual decisions to join the intermediary, and collectively they would prefer not to join the intermediary," the authors write in "Price Coherence View Details
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
Ping-Pong table is always welcome, but what Amabile and Kramer discovered was much simpler: People have their best days and do their best work when they are allowed to make... View Details
- 2010
- Working Paper
Employee Selection as a Control System
By: Dennis Campbell
Theories from the economics, management control, and organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study... View Details
Keywords: Accounting; Decision Making; Governance Controls; Employees; Selection and Staffing; Management Systems; Financial Services Industry
Campbell, Dennis. "Employee Selection as a Control System." Harvard Business School Working Paper, No. 11-021, August 2010. (Revised September 2010, April 2012.)
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
strength of the country, is increasingly failing to provide stable policy decisions addressing the issues Sweden is facing. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53584 October 2017 Review of Economics View Details
Keywords: Sean Silverthorne
- 11 Jan 2016
- News
Study: Anticipation Changes The Way We Feel About Death
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
cast may deviate dramatically from pure QV predictions because of the complex and refined nature of equilibrium play. Most plausibly, voting behavior and outcomes would be... View Details
Keywords: Carmen Nobel
- 10 Sep 2021
- News
Human or Computer? Who’s Really Helping You With Customer Service?
- 11 May 2021
- Blog Post
Q+A on the Socioeconomic Inclusion Task Force with Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020)
In the fall of 2019, Holly Fetter (MBA 2020) and Alexxis Isaac (MBA 2020) looked ahead to their imminent graduation and considered how they could make a difference towards... View Details
- 22 Mar 2022
- News
Clubs Mark a Milestone and the Lunar New Year
with other alumni clubs around the world and had some fantastic speakers. We’ll continue with some virtual programming, since Houston is a very spread-out city and sometimes our members can’t View Details
Keywords: Margie Kelley
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
dismantle. It’s about thinking creatively in order to bring the best and brightest into your organization. About the Authors Rawi E. Abdelal is the Herbert F. Johnson Professor of International Management at Harvard Business School.... View Details
- 01 Jun 1997
- News
A Better Way to Go on Strike
teach the other side a lesson? Indeed, the American pilots could impose endless costs on the airline by simply refusing agreement and management could do the same to the pilots. Yet while the impasse continues, the fund would grow, View Details
- 04 Apr 2022
- News
Cost of Distancing May Outweigh Benefits for Healthy Adults
- 26 Nov 2018
- News
New York Alumni Explore Risks and Opportunities in Climate Change
Clubs News Clubs News In partnership with the HBS Business and Environment Initiative (BEI), the HBS Club of New York tackled the issue of climate change from a business perspective in a spirited panel discussion moderated by clean energy... View Details
- November 2000 (Revised May 2002)
- Case
FleetBoston Financial: Online Banking
By: Frances X. Frei and Hanna Rodriguez-Farrar
As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet... View Details
Keywords: Business Model; Borrowing and Debt; Cost Management; Banks and Banking; Consumer Behavior; Service Operations; Competition; Online Technology; Banking Industry; United States
Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking." Harvard Business School Case 601-042, November 2000. (Revised May 2002.)
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
as a process of cascading team learning activities—independently carried out but interdependent in their impact on company performance. Different types of teams or groups face different learning needs and challenges. A leadership team may... View Details
Keywords: by Sarah Jane Gilbert