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  • All HBS Web  (1,497)
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    • News  (187)
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  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their problems," concentrating on the View Details
Keywords: Re: James L. Heskett
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

rigidity, unthinking application of age-old rules (vs.) careful reflective thought on matters that need intelligent application of criteria." Just how to promote slow thinking where it is appropriate stimulated an interesting and... View Details
Keywords: by James Heskett
  • 22 Feb 2000
  • Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

And, it might seem appropriate to ask, how do such philosophical questions relate to marketing? Zaltman's eponymous research tool, the Zaltman Metaphor Elicitation Technique, called ZMET for short, was designed to illuminate exactly these... View Details
Keywords: by Martha Lagace
  • 16 Nov 1999
  • Lessons from the Classroom

Leading Change and Organizational Renewal

manager to the corporate officer who might manage a portfolio of businesses. However, it is also appropriate for the functional manager who clearly is on a general management track. Tushman: Companies do gain by having multiple... View Details
Keywords: by Staff
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

Robert T. Thakor Abstract—Financial institutions have both investors and customers. Investors, such as those who invest in stocks and bonds or private/public-sector guarantors of institutions, expect an appropriate risk-adjusted return in... View Details
Keywords: Carmen Nobel
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

entrepreneurship. Several questioned whether organization size is the appropriate variable. C.J. Cullinane attributed it to "bureaucracy." David Wittenberg said that "Culture, not size, is the determinant." Adam... View Details
Keywords: by Jim Heskett
  • 24 Oct 2006
  • First Look

First Look: October 24, 2006

under managerial control. Only then will vendors make appropriate short- and long-term investment decisions in their customer management effort that will not only lead to more effective individual account management but also to improved... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

it. "We have the medical knowledge to do it. And it's not being done. Just under one-half of identified diabetics in this country don't have their blood sugar under control," she said. Diabetes manifests as Type I or Type II and, as one participant pointed... View Details
Keywords: by Martha Lagace; Health
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

sales data. Early product sales, appropriately adjusted for variations in price and availability, are an excellent predictor of overall sales (see the exhibit "No Need for a Crystal Ball"). In fact, retailers that exploit these... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
  • 20 Mar 2012
  • First Look

First Look: March 20

circumstances, including human purposes, evolved. While the invisible hand of the pricing mechanism can balance supply and demand on a global basis, or in subunits thereof, the visible hand of political authority is essential to the formulation of human purposes and... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

capital structure, board of directors, compensation schemes, etc.—which may or may not be appropriate for any particular asset, the firm can create an entirely different governance system that is ideally suited for the asset in question.... View Details
Keywords: by Ann Cullen; Financial Services
  • 30 Jan 2012
  • Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details
Keywords: by Carmen Nobel
  • 07 Jun 2011
  • First Look

First Look: June 7

communicating with employees were appropriate to its next stage of internal development and external growth. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/411077-PDF-ENG Globant Mukti Khaire, Gustavo A. Herrero, and Cintra... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2011
  • Research & Ideas

Only Capitalists Can Save Capitalism

Even some of the forum participants, says Leonard, "didn't think what we are calling for is either appropriate for or likely to come from business and business leaders." And while Leonard agrees that some of the criticisms are valid, "the... View Details
Keywords: by Maggie Starvish
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

may be the case that it is appropriate only for particular groups or individuals within the firm. If a manager decides to adopt a new technology for only part of the organization, he or she will need to remain aware of how that decision... View Details
Keywords: by Sara Grant; Health
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

redeploying anesthesiologists to duties that are more appropriate and reducing their unnecessary duties by 30%. Furthermore, the change in epidural placement location alone in 80% of cases reduced costs by 18%. These changes did not... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

the error structure. However, traditional tests to detect serial correlation have weak power and can be misleading, resulting in misuse of moment conditions and incorrect inference. We present an appropriate set of moment conditions to... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2014
  • Research & Ideas

The Manager in Red Sneakers

appropriate dress for a luxury shop. One noted that "wealthy people sometimes dress very badly to demonstrate superiority" and that "if you dare enter these boutiques underdressed, you are definitely going to buy something." However, it... View Details
Keywords: by Dina Gerdeman; Consumer Products; Apparel & Accessories; Fashion
  • 14 Nov 2011
  • Research & Ideas

Creating a Global Business Code

both heartening and disturbing. “We were looking for 'Generally Accepted Conduct Principles.'"—Rohit Deshpandé The good news is that the researchers found broad consensus among the employees of the four multinationals who were asked for their opinions about View Details
Keywords: by Carmen Nobel
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

encourage the continued patronage of customers. They allow retailers to gather data on customer behavior in order to decipher trends, appropriately reward loyalty, and influence shopping behavior. Loyalty schemes take many forms; some of... View Details
Keywords: by Maggie Starvish; Retail
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