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  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

health and financial savings. It's not always easy to implement behavioral economics techniques in a way that properly incentivizes people to change their behavior. One thing is sure, however. When they are... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

similar on-demand companies Shyp, Washio, and Caviar. "I think it would be crazy to all of a sudden say that all Uber drivers are employees, because we would be effectively killing the business model" What to make of this brave new world of organized chaos? View Details
Keywords: by Michael Blanding; Service; Technology
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

traded firms entertain occasional meetings with private investors, according to a 2009 survey by Thomson Reuters. For both the investors and the executives, this can mean spending tens of thousands of dollars annually on plane tickets and... View Details
Keywords: by Carmen Nobel; Financial Services
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details
Keywords: by Michael Blanding; Real Estate
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

business is simplistic, said Reinhardt. Companies always operate based on imperfect information about their competitive arena. To succeed as a viable concern with an environmental conscience, "you have... View Details
Keywords: by Martha Lagace
  • 07 Nov 2005
  • Research & Ideas

Exit Interview: HBS Dean Kim Clark

basically to rethink education. It's on a roll, and we have an opportunity to make it even better. Q: Any words of advice for your successor? A: First, I'd say fall in love with HBS and embrace its mission and its people—they're what I... View Details
Keywords: by HBS Alumni Bulletin Staff
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

this regard at one time or another. How do the great service organizations avoid this? Sasser: It starts with creating great—not always comfortable—places to work for people who are customer oriented, then... View Details
Keywords: by Jim Aisner; Retail
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

saw—that's a ton of fun," he said. There was general agreement on this point, but land and buildings aren't always part of the equation when it comes to calculating the industry's appeal, added Vincent... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

in the canned goods aisle of a stateside supermarket? That's one of the questions Mary L. Shelman, director of Harvard Business School's Agribusiness Program, explores in the case study Mutti S.p.a., coauthored with colleagues Senior... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

human physiology (typing is still difficult on a small keyboard), technology (battery life for a fully converged device might be in minutes, not hours), and human preference (would the iPod be as popular if it looked like a cell phone?).... View Details
Keywords: by Sean Silverthorne
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

hardship for entrepreneurial high-tech firms that do not have the cash to attract and retain the engineers and executives who translate entrepreneurial ideas into profitable, long-term growth. This argument is flawed on a number of... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

should consider the potential trade-offs between maintaining central control and having widespread impact. Q: Are there one or two social enterprises that exemplify the characteristics that make them trend toward branching? A: While not... View Details
Keywords: by Carla Tishler
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

found over decades of collaboration that clever piecemeal solutions to international security problems were always inadequate on a global basis because they omitted existing linkages. Also, American... View Details
Keywords: by Martha Lagace
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

keep their eyes on the work to be done. Silverthorne: For new CEOs, what should their initial steps be in assuming power and laying out an agenda for action? Kanter: New CEOs need to be adequately informed. View Details
Keywords: by Sean Silverthorne
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

disillusioned because while the names and faces changed, the partisan-driven gridlock in Washington and politicians’ focus on primary voters, special interests, and donors did not. “I was always looking for... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

How often have you heard that, when entering a negotiation, you should get your allies onboard first? Conventional wisdom, but not always the best advice. When the United States sought to build a global anti-Iraq coalition following... View Details
Keywords: by James K. Sebenius
  • 04 Mar 2002
  • What Do You Think?

Why the Bull Market in Leadership Books?

"People need something that gives them safety and answers to their questions." On another note, Roseanne Landay attributes the current supply of writing on leadership to the fact that during a slow... View Details
Keywords: by James Heskett
  • 17 May 2010
  • Research & Ideas

What Brazil Teaches About Investor Protection

The current debate in the United States about how to regulate Wall Street focuses on laws, regulations, and monitoring. But lawmakers may want to look to history for guidance, to Brazil 100 years ago, when transparent governance and... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

March 2018 Review of Economics and Statistics Scraped Data and Sticky Prices By: Cavallo, Alberto Abstract—I use daily prices collected from online retailers in five countries to study the impact of measurement bias on three common price... View Details
Keywords: Sean Silverthorne
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