Always On - Publications - Faculty & Research

22 Oct 2012
Research & Ideas

Not Your Father’s State-Run Capitalism

Once upon a time, there were two kinds of businesses. On the one hand, there were public and privately owned companies such as those that existed in Western-style democracies, which had boards of directors... View Details

Keywords: by Michael Blanding

20 Sep 2004
Research & Ideas

How Consumers Value Global Brands

them on those dimensions while making purchase decisions. We found that one factor—American values—didn't matter much to consumers, although many companies have assumed it is critical. Quality Signal.... View Details

Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor

30 Jun 2020
What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

groups.” As EAM put it, “Success will require a variety of strategies deployed at the same time.” Black Man was among those suggesting one element of such an effort. “When I was in college, it was always... View Details

Keywords: by James Heskett; Education

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

the more traditional, siloed approach. Avery: I would give the example of Glossier, which is a digitally native, direct-to-consumer cosmetics company. They have one permanent showroom in New York, but everything else that they’ve done,... View Details

Keywords: by Jen McFarland Flint; Retail

17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

San Francisco has always been a beacon for people who want to change the world. From beat poets to hippies to gay activists, each wave of counterculture immigration has put its stamp on the city, creating a... View Details

Keywords: by Michael Blanding; Technology

07 Dec 2011
Research & Ideas

Are Creative People More Dishonest?

In his 1641 treatise, Meditations on First Philosophy, philosopher René Descartes introduced the concept of an "evil genius," a powerful force of nature who is equally clever and deceitful. Since then, the world has given us... View Details

Keywords: by Carmen Nobel; Advertising

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

commented that "We are all in the business of Pattern Recognition. The patterns may have forever changed the sorts of organizations that thrived under one set of Rules (GM 101) will founder in Rules (GooGoo 101)." He added,... View Details

Keywords: by James Heskett; Education

07 Jun 2016
First Look

June 7, 2016

May 2016 American Economic Review: Papers and Proceedings International Data on Measuring Management Practices By: Bloom, Nicholas, Renata Lemos, Raffaella Sadun, Daniela Scur, and John Van Reenen Abstract—We examine methods used to... View Details

Keywords: Sean Silverthorne

06 Sep 2005
Research & Ideas

When Product Variety Backfires

slightly different than the other? It's enough to give a shopper, well, a headache. The belief that variety is good "is not always true," argues Harvard Business School professor John Gourville in "Overchoice and Assortment... View Details

Keywords: by Poping Lin; Consumer Products

11 Oct 2004
Research & Ideas

Four Ways to Create Lasting Change

launches a major new program. Yet, when the organization did not redefine employee roles, responsibilities, and rewards, nor alter many core systems and procedures, individual and group behaviors at Alpha returned to the way they "had View Details

Keywords: by Martha Lagace

14 Nov 2012
Research & Ideas

New Agenda for Corporate Accountability Reporting

How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports.... View Details

Keywords: by Martha Lagace; Accounting; Energy; Utilities

18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

which it has opened up to the outside world—shapes those markets, and companies must consider those factors, too. The five contexts framework places a superstructure of key markets on a base of sociopolitical choices. Many multinational... View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

09 Jul 2024
Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

Late one day in the fall of 2021, as she was packing up to head home, Assistant Professor Maria Roche bumped into Andy Wu, a colleague in the Strategy Unit whose office is next to hers. Roche asked how his research was going, and in the... View Details

Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

04 Jul 2016
Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

on how people work together productively,” Bernstein says. “But they don’t know where to start, or, if they do, all they see are roadblocks in the way.” To that end, he and several colleagues recently launched the Harvard Business School... View Details

Keywords: by Carmen Nobel

16 Jan 2012
Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

traded firms entertain occasional meetings with private investors, according to a 2009 survey by Thomson Reuters. For both the investors and the executives, this can mean spending tens of thousands of dollars annually on plane tickets and... View Details

Keywords: by Carmen Nobel; Financial Services

11 Aug 2014
HBS Case

The Business of Behavioral Economics

health and financial savings. It's not always easy to implement behavioral economics techniques in a way that properly incentivizes people to change their behavior. One thing is sure, however. When they are... View Details

Keywords: by Michael Blanding; Food & Beverage; Health

16 Oct 2012
First Look

First Look: October 16

organization profits. Order the book: http://www.amazon.com/Judgment-Calls-Twelve-Stories-Decisions/dp/142215811X From Russia with Love: The Impact of Relocated Firms on Incumbent Survival Authors:Oliver Falck, Christina Guenther, Stephan... View Details

Keywords: Sean Silverthorne

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

this regard at one time or another. How do the great service organizations avoid this? Sasser: It starts with creating great—not always comfortable—places to work for people who are customer oriented, then... View Details

Keywords: by Jim Aisner; Retail

26 Mar 2007
Research & Ideas

Learning from Failed Political Leadership

found over decades of collaboration that clever piecemeal solutions to international security problems were always inadequate on a global basis because they omitted existing linkages. Also, American... View Details