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  • April 2023
  • Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
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  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

share research on the intersection of race and capitalism—specifically, on race and technology since we live in the age of the digital transition and race is inherently embedded in algorithms and code simply because of who created the... View Details
Keywords: by Barbara DeLollis
  • Web

Sexual Harassment - Race, Gender & Equity

what has been revealed by #MeToo and also, looking back over my career and the hundreds of acts of harassment and discrimination I endured, I’m discouraged that it appears that nothing has really changed for women in the workplace.” AGE... View Details
  • 23 Mar 2022
  • Blog Post

Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit

approximately 150 million children ages 3 to 8, making it an ideal partner for working at scale. Rocket develops and delivers digital training materials focused specifically on boosting the skills of this group of public-sector educators.... View Details
  • Web

Drug & Alcohol Policy | About

years of age; and provision of alcohol to anyone under 21 years of age are violations of the law and of HBS policy. Harvard Business School’s policies and procedures also reflect additional expectations for student conduct based on... View Details
  • 01 Dec 2018
  • News

In My Humble Opinion: Growth Investor

Cedric Bobo (MBA 2004) was bitten by the business bug at the age of eight, when he visited his mother, who was a secretary at FedEx’s Memphis office. “I was drawn to the creative, all-hands-on-deck energy of the place,” he says. “In 1983,... View Details
Keywords: Julia Hanna
  • 24 May 2017
  • News

John J. Brennan, MBA 1980

over $4 trillion under management and maintains a sharp focus on low client costs for its 25 million investors. In 2008, at the age of 54, Brennan turned the company over to his handpicked successor, Bill McNabb. “Jack surprised us,” says... View Details
Keywords: Susan Young
  • August 2020 (Revised September 2020)
  • Case

Facelift at Olay (A)

By: Sunil Gupta, Rajiv Lal and Olivia Hull
By October 2017, Procter & Gamble’s skincare brand Olay has been struggling with declining sales for several years. The team has tried many remedies, but none has returned the brand to growth. As pressure grows from Olay’s competitors, including hundreds of new... View Details
Keywords: Advertising; Advertising Campaigns; Demographics; Age; Brands and Branding; Marketing Channels; Competitive Advantage; Competitive Strategy; Digital Marketing; Transformation; Marketing Strategy; Social Marketing; Beauty and Cosmetics Industry; United States; Ohio
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  • March 2024
  • Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
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  • Web

Dean’s House | About

Baker’s insistence. A prominent financier, philanthropist, and president of the First National Bank of New York, Baker was an extraordinary business leader. At the age of 23, he invested $3,000 to become an original shareholder in the... View Details
  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

Or Ronald Reagan’s witty response to concerns about his age that arose in his 1984 debate with Walter Mondale: “I am not going to exploit, for political purposes, my opponent’s youth and inexperience.” The opportunity to speak directly to... View Details
Keywords: by Danielle Kost
  • 06 Aug 2019
  • Blog Post

Entrepreneurship and Global Capitalism - Discovering the Business of Storytelling

picked up the pen with one hand and the gold coin with another.   Even as a baby, I wanted to have it all.   The pen prophecy quickly played out. I was a huge nerd. I would check out the maximum number of books at the Queens Public Library while other kids my View Details
  • 01 Jan 2012
  • News

Hiroshi Mikitani, MBA 1993

marketplace. Mikitani takes a break between conference calls. Mikitani himself learned to speak English at the age of seven when his family spent two years in Connecticut while his father taught economics at Yale. After earning a degree... View Details
  • 15 May 2017
  • Sharpening Your Skills

The Promises and Limitations of Big Data

How Will the Age of Big Data Affect Management? How do we avoid losing useful knowledge in a seemingly endless flood of data? Jim Heskett's readers offer some wise suggestions. Consumer-centered Health Care Depends on Accessible Medical... View Details
Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health
  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

School. 5. Edwin H. Land, "Generation of Greatness: The Idea of a University in an Age of Science," Ninth Annual Arthur Dehon Little Memorial Lecture at the Massachusetts Institute of Technology, Cambridge, MA, May 22, 1957, Edwin H. Land... View Details
  • 01 Jun 2024
  • News

Redefining How Businesses Operate

In her LinkedIn profile, Rebecca Hu (MBA 2023) describes herself as a “biologist-turned-technologist obsessed with building great software products.” A product manager at the language learning app Duolingo, Hu immersed herself in electives and activities centered... View Details
Keywords: Jennifer Gillespie
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

think? Original Article In recent weeks, I have encountered several situations in which senior managers and investors of all ages have said, "(name) is a really sharp person with a good MBA, but (he or she) just doesn't have street... View Details
Keywords: by James Heskett
  • 31 May 2023
  • News

Alumni Achievement Awards 2023

fell in 1974 and I was asked to head the youth organization of the New Democracy Party. Then I was asked, at age 26, to run for Parliament, with the choice of Athens or Messenia. I chose Messenia, was elected in 1977, and am currently... View Details
Keywords: leadership; management; work-life balance
  • Web

Digital Innovation - Alumni

new ways. HBS for Life HBS supports alumni in their professional development and personal growth at every age or career stage through extensive online resources and programs and events. How You can Help The easiest way for donors to... View Details
  • 15 Dec 2023
  • News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

“Africa’s youth population is growing. The median age is 19,” he says. “By 2050, more than a third of the world’s youth will be African. They’re passionate about sports, music, fashion and art, and, increasingly they are creators. Our... View Details
Keywords: Margie Kelley