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Publications

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  • All HBS Web  (8,861)
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Show Results For

  • All HBS Web  (8,861)
    • People  (36)
    • News  (2,834)
    • Research  (4,014)
    • Events  (30)
    • Multimedia  (223)
  • Faculty Publications  (2,440)
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  • 02 Jun 2017
  • News

How to Raise a Feminist Son

  • 29 Apr 2021
  • News

GoodRx helps people afford drugs. But is it improving health care or profiting off a broken system?

  • 02 Mar 2018
  • News

A salute to the Mayo Clinic's retiring servant-leader

  • December 16, 2021
  • Article

Avoid a One-Size-Fits-All Approach to Sales Coaching

By: Frank V. Cespedes
Coaching sales reps is about clarifying relevant behaviors and whether the issue is motivation or ability. Some reps may work hard, but lack certain capabilities while others demonstrate capability but seemingly lack motivation or effort. Good coaching helps to clarify... View Details
Keywords: Salesforce Management; Training; Competency and Skills; Motivation and Incentives
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Cespedes, Frank V. "Avoid a One-Size-Fits-All Approach to Sales Coaching." Harvard Business Review Digital Articles (December 16, 2021).
  • March 2012
  • Article

How to Make Finance Work

By: Robin Greenwood and David S. Scharfstein
Once a sleepy old boys' club, the U.S. financial sector is now a dynamic and growing business that attracts the best and the brightest. It is tempting to declare the industry a roaring success. But its purpose is to serve the needs of U.S. households and firms, and by... View Details
Keywords: Business Ventures; Value; Competitive Advantage; Investment; Performance Evaluation; Household; Financial Crisis; Finance; Financial Services Industry; United States
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Greenwood, Robin, and David S. Scharfstein. "How to Make Finance Work." Harvard Business Review 90, no. 3 (March 2012).
  • 01 Sep 2007
  • News

To The Rescue

access to immediate help in the event of a medical, police, or fire emergency. RAJU’S BRAINCHILD: In just two years, EMRI’s ambulances have delivered life-saving medical service View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
  • 2019
  • Book

Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

By: Karen G. Mills
Fintech, Small Business & the American Dream describes the needs of small businesses for capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been... View Details
Keywords: Fintech; Big Data; Data; Technology; Artificial Intelligence; Great Recession; Regulation; Innovation; Banks; Lending; Loans; Access To Capital; American Dream; Community Banking; Small Business Administration; Entrepreneur; Government; Public Policy; API; Policy Making; Small Business; Financing and Loans; Technological Innovation; Financial Crisis; Banks and Banking; Governing Rules, Regulations, and Reforms; Policy; AI and Machine Learning; Analytics and Data Science; United States
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Mills, Karen G. Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity. Palgrave Macmillan, 2019.

    How to Really Motivate Salespeople

    Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab experiments. But in the past decade, researchers have been moving out of the lab and into the field, analyzing companies' sales and pay data, and... View Details
    • 04 Mar 2015
    • News

    Market-Based Solutions to Antitrust Threats — The Rejection of the Partners Settlement

    • 28 Nov 2012
    • News

    Study reveals secrets to Sir Alex Ferguson's success

    • 2022
    • Book

    Business Ethics: What Everyone Needs to Know

    By: J.S. Nelson and Lynn A. Stout
    An authoritative and practical guide to business ethics, written in an accessible question-and-answer format. In today's turbulent business climate, business ethics are more important than ever. Surveys of employees show that misconduct is on the rise. Cover stories... View Details
    Keywords: Business Ethics; Organizational Behavior; Ethics; Governance Controls; Lawfulness
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    Nelson, J.S., and Lynn A. Stout. Business Ethics: What Everyone Needs to Know. New York: Oxford University Press, 2022.
    • 22 May 2021
    • News

    Why It’s Hard to Hire Right Now

    • January 2008
    • Article

    How to Change the World

    By: Howard H. Stevenson
    Alan Wilson has a decision to make. The CEO of his company, Grepter, wants him to relocate to Zurich, where he can gain valuable experience for a rise to the top. Karl, his best friend, hopes to lure him to a hedge fund that promises big money fast. Shiori, an enticing... View Details
    Keywords: Decision Choices and Conditions; Values and Beliefs; Compensation and Benefits; Personal Development and Career; Power and Influence
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    Stevenson, Howard H. "How to Change the World." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008).
    • 2016
    • Chapter

    Dishonesty Explained: What Leads Moral People To Act Immorally

    By: F. Gino and D. Ariely
    The last two decades have witnessed what seems to be an increasing number of cases of dishonesty, from corporate corruption and employee misconduct to questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of... View Details
    Keywords: Behavior; Ethics; Organizations; Attitudes; Financial Crisis
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    Gino, F., and D. Ariely. "Dishonesty Explained: What Leads Moral People To Act Immorally." In The Social Psychology of Good and Evil. 2nd ed. Edited by Arthur G. Miller. New York: Guilford Press, 2016.
    • 09 Jun 2021
    • News

    Biden To Announce Plans To Donate 500 Million Pfizer Vaccines To Countries In Need

    • 01 Nov 2019
    • News

    Trump to pick Texas cancer doctor to head FDA

    • 2015
    • Case

    Advanced Leadership Pathways: Mike Critelli and Dossia Service Corporation

    By: Rosabeth Moss Kanter and Patricia Bissett Higgins
    In 2010, Mark Critelli was a well-seasoned corporate executive who had recently transitioned from being the CEO of a Fortune 500 company to that of a startup called Dossia. As an AL Fellow, he knew that despite believing in Dossia’s mission to empower individuals with... View Details
    Keywords: Health And Wellness; Health Care; Health Care Education; Health Care Entrepreneurship; Health Care Industry; Health Care Investment; Health Care Outcomes; Health Care Quality; Health Care Reform; Health Care Services; Health Costs; Preventive Care; Insurance Companies; Insurance Industry; Employee Compensation; Empoylee Wellness Programs; Patient Reported Outcome Measures; Patient Satisfaction; Data; Data Analytics; Entrepreneurs; Entrepreneurial Organizations; Entrepreneurial Ventures; Start-up; Leadership Skills; Disruptive Change; Health; Insurance; Employees; Leadership; Disruptive Innovation; Health Care and Treatment; Employment; Entrepreneurship; Business Startups; Information Technology; Analytics and Data Science; Health Industry; United States
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    Kanter, Rosabeth Moss, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Mike Critelli and Dossia Service Corporation." Harvard Business Publishing Case 316-053, 2015. (Harvard Advanced Leadership Initiative.)
    • 03 Oct 2013
    • News

    How to Design a Bundled Payment Around Value

    • 31 Oct 2017
    • News

    Giving Doctors What They Need to Avoid Burnout

    • Article

    How to Really Motivate Salespeople

    By: Doug J. Chung
    Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab experiments. But in the past decade, researchers have been moving out of the lab and into the field, analyzing companies' sales and pay data, and... View Details
    Keywords: Compensation; Motivating People; Motivation and Incentives; Compensation and Benefits; Sales
    Citation
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    Chung, Doug J. "How to Really Motivate Salespeople." Harvard Business Review 93, no. 4 (April 2015): 54–61.
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