Publications

05 Jun 2019
Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

motorists represent the prevalence of “consumer inertia” in the retail gas market. Consumer inertia is the tendency of some customers to buy or continue buying a product, even when superior options exist.... View Details

Keywords: by Kristen Senz; Energy

March 1998 (Revised April 1998)
Case

Lehigh Steel

By: V.G. Narayanan and Laura Donohue

Lehigh Steel is a specialty steel manufacturer that plummeted from record profits to record losses in less than three years, driven by an inability to distinguish between profitable and unprofitable business. The scale and growth of service activities and overhead... View Details

Keywords: Measurement and Metrics; Product; Cost; Activity Based Costing and Management; Profit; Accounting; Corporate Finance; Steel Industry

03 Sep 2013
First Look

First Look: September 3

Publications August 2013 The Accounting Review (forthcoming) Do Analysts Follow Managers Who Switch Companies? An Analysis of Relationships in the Capital Markets By: Brochet, Francois, Gregory S. Miller,... View Details

Keywords: Sean Silverthorne

02 Oct 2015
Working Paper Summaries

Gradualism in Monetary-Policy: A Time Consistency Problem?

Keywords: by Jeremy C. Stein & Adi Sunderam; Banking

02 Nov 2010
First Look

First Look: November 2, 2010

situations that are heavily or completely determined by chance. We examine whether such overestimation of control persists in situations where people do have control. Our results suggest a simple model that View Details

Keywords: Sean Silverthorne

11 Oct 2022
Research & Ideas

Shrinking the Racial Wealth Gap, One Mortgage at a Time

Hiring more minority loan officers could help people of color secure significantly more home loans and address one of the biggest factors driving the racial wealth gap, new research finds. In the... View Details

Keywords: by Rachel Layne; Financial Services

25 Jun 2015
News

Responsible investment: Vice versus nice

December 2004
Case

Money and Banking in America

By: Nancy F. Koehn and Stephen A. Mihm

Provides a concise overview of the critical role that money and the nation's banking system have played in the development of the U.S. economy. Tells the story of money and banking in the United States, from the earliest settlements in the colonial era through the 20th... View Details

Keywords: History; Money; Banks and Banking; United States

April 2012 (Revised March 2013)
Case

Social Strategy at American Express

By: Mikolaj Jan Piskorski and David Chen

American Express has developed a number of strategic partnerships with Facebook, Foursquare and Twitter to improve their card members experience and lower its customer acquisition cost. The case details the history of these partnerships, examines American Express' own... View Details

Keywords: Strategy; Partners and Partnerships; Social Marketing; Financial Services Industry

14 Dec 2018
News

Top House Democrats join Elizabeth Warren’s push to fundamentally change American capital- ism,

March 2000 (Revised February 2005)
Case

Hewlett Packard--Computer Systems Organization: Selling to Enterprise Customers

By: Das Narayandas and Robert C. Dudley

In late 1996, Manuel Diaz, head of Worldwide Sales for Hewlett-Packard's (HP) Computer Systems Organization (CSO), is reviewing the results of an audit of HP's enterprise customer management approach with the objective of identifying market and organizational... View Details

Keywords: Accounting Audits; Transformation; Customer Relationship Management; Cost vs Benefits; Marketing Strategy; Sales; Computer Industry

July 1992 (Revised May 1996)
Background Note

Note on Commodity Futures

By: Kenneth A. Froot, Jay O. Light and Nancy Donohue

Describes how commodity futures work, what products and exchanges are available, and who the players in the commodity markets are. Also presents a careful discussion of the pricing of futures in commodity markets, focusing on cost of carry and risk premium approaches,... View Details

Keywords: Futures and Commodity Futures

December 2010
Supplement

Urban Water Partners (A) Spreadsheet Solutions (CW)

By: Karthik Ramanna and George Serafeim

Teaching Note for Spreadsheet (111701). View Details

Keywords: Performance Evaluation; Accrual Accounting; Financial Statements; Health Industry; Utilities Industry; Dar es Salaam

February 2025
Supplement

Align Partners and SM Entertainment: Korean Shareholder Activism Meets K-Pop (B)

By: Charles CY Wang and Billy Chan

For years, institutional investors had experienced very limited success in influencing the management of listed companies through shareholder activist campaigns in Korea. The common practice of circular ownership and public resentment toward foreign shareholder... View Details

Keywords: Financial Reporting; Public Equity; Stocks; Investment Activism; Music Entertainment; Corporate Governance; Success; Business and Shareholder Relations; Entertainment and Recreation Industry; South Korea

25 Jan 2012
News

Is Tax Reform Viable?

let’s say my share of the deal netted me $7 million, more or less. A good day at the office by any standard. For this happy transaction, my accountant advised me shortly thereafter that I would likely owe... View Details

Keywords: Administration of Economic Programs; Administration of Economic Programs

28 Jan 2014
First Look

First Look: January 28

economic trends a central economic activity and shed light on the mechanics of financial markets by providing a range of statistics and information about individual firms. They... View Details

Keywords: Sean Silverthorne

21 Apr 2022
News

How VCs Can Overcome the “Winner’s Curse”

May 1986 (Revised February 1991)
Case

Wilson Lumber Co.

By: Thomas R. Piper

The Wilson Lumber Co. is faced with a need for increased bank financing due to its rapid sales growth and low profitability. Students must determine the reasons for the rising bank borrowing, estimate the amount of borrowing needed, and assess the attractiveness of the... View Details

Keywords: Borrowing and Debt; Financing and Loans; Banks and Banking; Forecasting and Prediction; Sales; Financial Strategy