Publications

Web

Books - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... View Details

March 2017
Case

Swagbucks

By: Jeffrey F. Rayport and Matthew G. Preble

In early 2016, Chuck Davis, chairman and CEO of Prodege LLC, parent company of the brand promotion business Swagbucks, and Josef Gorowitz, Prodege’s founder and president, must decide whether to acquire MyPoints, a competitor to Swagbucks, after the company’s... View Details

March 2008 (Revised December 2011)
Case

IBM Values and Corporate Citizenship

By: Rosabeth M. Kanter

IBM's transformation into a globally integrated enterprise (GIE) began with a conviction about what should never change. Since its founding in 1911, the company operated under a set of principles articulated by founder Thomas Watson and became known for a strong... View Details

Keywords: Values and Beliefs; Globalized Firms and Management; Technological Innovation; Leading Change; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Integration

01 Dec 2020
News

Advance Racial Equity in the Office

Edited by Julia Hanna and Jen McFarland Flint; illustrations by Rose Wong Can you name a handful of measurable initiatives that your organization is actively pursuing to address racial inequities? If not, chances are good that... View Details

08 Oct 2015
Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

controlled.” He noted that nonprofit (or “tax-exempt,” as he prefers) organizations operate under the same restraints as startups. Given that reality, nonprofit leaders and fundraisers need to have a nimble, entrepreneurial mindset. The... View Details

Keywords: by Julia Hanna

01 Feb 1998
News

New Releases

The Differentiated Network by Nitin Nohria and Sumantra Ghoshal (Jossey-Bass Publishers) The key to building an effective multinational corporation (MNC) is organizing its various parts as a differentiated network, according to a new book... View Details

Keywords: Judith A. Ross

01 Dec 1999
News

Class of 1942 Chair Honors Paul Lawrence, Promotes Leadership

HBS professor Michael Tushman has been named the first incumbent of the Paul R. Lawrence MBA Class of 1942 Professorship of Business Administration. Tushman is internationally recognized for his work on the relations between technological change, executive leadership,... View Details

Web

Leading Race Work in Business Schools - Race, Gender & Equity

Leading Race Work in Business Schools Leading Race Work in Business Schools 07 FEB 2020 Summary Speakers Speakers Robin Ely Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender... View Details

01 Oct 1999
News

Culture Clash: Exploring Cross Cultural Conflicts in Business

"As different cultural traditions meet in the marketplace and inside organizations, managers face tough choices about the values that they and their organizations will live by," HBS professor Lynn Sharp Paine told participants at an HBS... View Details

Keywords: Judith A. Ross

01 Dec 2011
News

At Your Service

Anne Morriss (MBA 2004) maintain that it is possible for organizations to reduce costs while dramatically enhancing customer service. That win-win approach involves “looking at your biggest buckets of cost and rethinking those... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

April 1995 (Revised August 1995)
Case

Empire Blue Cross and Blue Shield (A)

By: Regina E. Herzlinger and Ramona Hilgenkamp

Mounting financial losses and increasing public scrutiny present many challenges to the board of directors of a large nonprofit health insurer. This case series presents chronologically the increasing problems of the company. View Details

Keywords: Governing and Advisory Boards; Corporate Governance; Financial Condition; Organizational Culture; Problems and Challenges; Nonprofit Organizations; Insurance Industry

October 8, 2012
Column

Henkel's Culture Shift

By: Robert Simons

This case descriibes a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details

Keywords: Strategy Execution; Culture; New CEO; Change; Performance Measures; Accountability; Organizational Change and Adaptation; Corporate Accountability; Leading Change; Competitive Strategy; Organizational Culture; Performance Evaluation; Consumer Products Industry; Germany

July 2004 (Revised May 2009)
Case

Getting Participant-centered Learning to Work

By: Thomas R. Piper, James L. Heskett and Gustavo Herrero

The newly appointed dean of a South American business school is eager to transform the learning process from the traditional lecture method to one that actively engages students and contributes to the development of critical managerial skills, attitudes, and world... View Details

Keywords: Change Management; Transformation; Business Education; Leading Change; Business Processes; Organizational Change and Adaptation; Alliances; Education Industry; South America

09 Sep 2014
First Look

First Look: September 9

Battilana, Julie, and Matthew Lee Abstract—Hybrid organizations that combine multiple organizational forms deviate from socially legitimate templates for organizing and thus experience unique View Details

Keywords: Sean Silverthorne

01 Aug 2006
First Look

First Look: August 1, 2006

Sourcebook is a citation study and classification system that organizes the many strands of the derivatives literature and assigns each citation to a category. Over 1,800 research articles are collected and View Details

Keywords: Sean Silverthorne

01 Sep 2011
News

‘Green’ Trailblazers

Many HBS graduates are now leading companies and nonprofit organizations involved in the environment or sustainability – as entrepreneurs, innovators, financiers, or philanthropists. Following is a selected list of notable alumni and the... View Details

Keywords: Health, Social Assistance; Management; Architectural, Engineering, and Related Services; Professional Services

2005
Chapter

The Price of Progress: Structually Induced Inaction

By: Scott Snook and Jeffrey C. Connor

Keywords: Organizational Structure; Organizational Change and Adaptation; Outcome or Result

December 1995 (Revised November 1996)
Background Note

Corporate Purpose and Responsibility

By: Lynn S. Paine

Presents several conceptions of corporate purpose and responsibility as articulated by a variety of groups and individuals during the period 1970-95. Included are materials from the Business Roundtable, the American Law Institute, the Royal Society of Arts and... View Details

Keywords: Mission and Purpose; History; Corporate Social Responsibility and Impact