Publications

September 1996 (Revised June 1998)
Case

InterSoft of Argentina (B)

By: Linda A. Hill and Stacy Palestrant

Focuses on InterSoft of Argentina, a growing software company in Argentina. In 1993, InterSoft acquires a Russian software company and Emilo Lopez, the vice president and director of InterSoft's Systems Software Lab, must manage a creative, cross-cultural, "virtual"... View Details

Keywords: Applications and Software; Cross-Cultural and Cross-Border Issues; Business Growth and Maturation; Mergers and Acquisitions; Management Teams; Groups and Teams; Partners and Partnerships; Conflict Management; Information Technology Industry; Argentina; Russia

December 18, 2023
Article

Lessons from Building a Payment Business in Africa

By: Ranjay Gulati

Keywords: Emerging Markets; Leadership; Partners and Partnerships; Information Infrastructure; Credit Cards; Financial Services Industry

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March 2022 (Revised January 2025)
Technical Note

Prediction & Machine Learning

By: Iavor I. Bojinov, Michael Parzen and Paul Hamilton

This note provides an introduction to machine learning for an introductory data science course. The note begins with a description of supervised, unsupervised, and reinforcement learning. Then, the note provides a brief explanation of the difference between traditional... View Details

Keywords: Machine Learning; Data Science; Learning; Analytics and Data Science; Performance Evaluation; AI and Machine Learning

March 2022
Article

From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?

By: Siobhan O'Mahony and Rebecca Karp

When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the... View Details

Keywords: Platform Governance; Access; Crowdsourcing; Applications and Software; Employees; Leadership Style; Cybersecurity; Risk Management

January 2014
Case

Social Strategy at Cisco Systems

By: Mikolaj Jan Piskorski, Daniel Malter and Aaron Smith

In April 2013, Jeanne Beliveau-Dunn, vice president and general manager for Learning@Cisco Systems, was planning the future of the Cisco Learning Network, an online platform hosted at Cisco.com. Since its launch in 2008, the Cisco Learning Network provided content to... View Details

Keywords: Networks; Digital Platforms; Internet and the Web; Competency and Skills; Learning; Web Services Industry

October 2007
Article

The Art of Designing Markets

By: Alvin E. Roth

Traditionally, markets have been viewed as simply the confluence of supply and demand. But to function properly, they must be able to attract a sufficient number of buyers and sellers, induce participants to make their preferences clear, and overcome congestion by... View Details

Keywords: Market Design; Market Participation; Market Transactions; Information Technology; Internet and the Web

01 Mar 2012
News

I-Lab Hosts Start-Up Weekend Scramble

Already a well-used venue, the Harvard Innovation Lab has been the site for a full schedule of panels, workshops, and seminars since its opening last fall. In early November, the i-lab hosted its first Start-Up Weekend Scramble, an event designed to let aspiring... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

10 May 2019
News

Shining a Light on Black Brilliance

Steven Rogers (MBA 1985) is the MBA Class of 1957 Senior Lecturer of Business Administration. He teaches Entrepreneurial Finance and a new course titled Black Business Leaders and Entrepreneurship. In this interview, Rogers talks about how his course is helping lead... View Details

01 Dec 2006
News

HBS Celebrates Wyss Gift

WYSS with doctoral student Marya Hill-Popper Besharov. PHOTO BY STUART CAHILL A newly renovated home for HBS doctoral students opened in September with a ceremony marking the renaming of Sherman Hall to Wyss House in honor of entrepreneur Hansjoerg Wyss (MBA ’65). His... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2012
News

Faculty Research Online

Why Do We Tax? With the next President set to take office, it's time to ask how the income tax system could be improved. Assistant Professor Matthew Weinzierl suggests how. US Competitiveness at Risk America's declining global competitiveness—it ranks No. 7 this year... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

January 2000 (Revised April 2000)
Case

AsiaMail.com: What's in a Name?

By: Myra M. Hart and Sharon Peyus

Three founders of an international Internet company (e-mail-based marketing) struggle with naming the company. As they prepare to invest more than $10 million of first-round venture funding in advertising and marketing, they search for a name that will have power and... View Details

Keywords: Business Startups; Venture Capital; Brands and Branding; Internet and the Web; Entrepreneurship; Advertising; Marketing; Information Technology Industry; Information Technology Industry; Asia