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  • December 2022 (Revised September 2024)
  • Case

Sword Health

By: Regina E. Herzlinger, Annelena Lobb and Carin-Isabel Knoop
Virgilio “V” Bento, CEO of Sword Health—a startup that provided virtual physical therapy to patients in self-insured firms via AI and sensor technology with supervision by a physical therapist with a doctorate—considered how to increase its U.S. market share. To do so,... View Details
Keywords: Business Growth and Maturation; Competitive Strategy; Health Industry; Technology Industry
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  • 21 Feb 2023
  • Research & Ideas

What's Missing from the Racial Equity Dialogue?

The Institute for the Study of Business in Global Society (BiGS) welcomed scholars to Harvard Business School last year to advance their research about race, diversity, inclusion, View Details
Keywords: by Danielle Kost

    Jeffrey J. Bussgang

    General Partner, Flybridge Capital Partners

    Former entrepreneur turned VC, HBS Senior Lecturer, author of three, dad of three, husband of one, civic leader, and fan of all Boston sports.

    Jeffrey J. Bussgang is a Senior... View Details

      Jay W. Lorsch

      Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

        John Beshears

        John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details

        • Program

        General Management Program

        Summary Taking your organization and your career to the next level requires going beyond your field of expertise to gain an end-to-end view of the enterprise, an in-depth understanding of business... View Details

          Dante Roscini

          Dante Roscini holds the Professor of Management Practice Chair endowed by the MBA Class of 1952 at Harvard Business School. He joined the faculty in 2008 after a two-decades-long career in finance. He currently teaches the course Business, Government, and the... View Details

            Trang Nguyen

            Trang Nguyen is a student at the Ph.D. Business Administration program jointly offered by Harvard Business School and Harvard Graduate School of Arts and Sciences.

            Trang is interested in research at the intersection of corporate governance... View Details
            • 18 Apr 2011
            • Research & Ideas

            It’s Not Nagging: Why Persistent, Redundant Communication Works

            Research showed that asking employees to do something multiple times, whether in person or via technology, is especially common for managers who are under intense pressure to finish particular projects. Considering how busy most managers... View Details
            Keywords: by Kim Girard
            • September–October 1998
            • Article

            How to Kill Creativity

            By: T. M. Amabile
            The article addresses the topic of business creativity, its benefits, and how managers can inspire it. The author's research shows that it is possible to develop the best of both worlds: organizations in which business imperatives are attended to and creativity... View Details
            Keywords: Creativity; Situation or Environment; Motivation and Incentives; Organizational Culture; Management Practices and Processes
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            • 19 Apr 2004
            • Research & Ideas

            Birth of the American Salesman

            Walter A. Friedman's new book Birth of a Salesman chronicles the rise and development of modern sales management from the 18th century to the present day. Its fascinating cast of dynamic business figures... View Details
            Keywords: by Laura Linard
            • July 2008 (Revised July 2019)
            • Case

            Amazon: The Brink of Bankruptcy

            By: Lynda M. Applegate
            Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy and enables discussion of how to turnaround the company and leverage proprietary assets. View Details
            Keywords: Business Model; Restructuring; Entrepreneurship; Insolvency and Bankruptcy; Business History; Leading Change; Organizational Change and Adaptation; Strategy
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            • Program

            Competing in the Age of AI—Virtual

            Summary Artificial intelligence (AI) is revolutionizing the way today's businesses compete and operate. By putting AI and data at the center of their capabilities, companies... View Details

              Regina E. Herzlinger

              Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

              Keywords: health care; insurance industry; medical devices; retailing; digital health
              • November 2022
              • Case

              Ajax Health: A New Model for Medical Technology Innovation

              By: Regina E. Herzlinger and Ben Creo
              This case teaches key success factors for both startup and established MedTech firms. It examines how to structure a firm to maximize innovation and financial returns with organizational structures that better align the incentives for the different skill sets... View Details
              Keywords: Business Startups; Success; Innovation Strategy; Mergers and Acquisitions; Market Entry and Exit; Financial Strategy; Business Model; Partners and Partnerships; Entrepreneurship; Private Equity; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry
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              • 2021
              • Book

              The Heart of Business—Leadership Principles for the Next Era of Capitalism

              By: Hubert Joly and Caroline Lambert
              A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
              "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
              Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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                Mark N. Roberge

                Mark Roberge is a Senior Lecturer in the Entrepreneurial Management Unit at the Harvard Business School.  He teaches Entrepreneurial Sales and Marketing in the second-year MBA program in the Fall term and The Entrepreneurial Manager and Startup Bootcamp in the... View Details

                  Jon M. Jachimowicz

                  Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

                    Alex Wu

                    Alex Wu is a doctoral student in the Business Economics program. His research interests include finance, industrial organization, and political economy. He graduated from Harvard College in 2020, where he studied Economics and Math.

                     View Details
                    • September 2003 (Revised January 2004)
                    • Case

                    Wal-Mart Stores in 2003

                    By: Pankaj Ghemawat, Stephen P. Bradley and Ken Mark
                    Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter business has surpassed its domestic business as the largest generator of revenues. Its international operation... View Details
                    Keywords: Wages; Fairness; Corporate Strategy; Operations; Labor Unions; Problems and Challenges; Gender; Globalized Firms and Management; Competitive Advantage; Retail Industry; United States
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