Publications

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December 2007 (Revised October 2008)
Case

The American National Red Cross (A)

By: Jay W. Lorsch, Eliot Sherman and David Chen

Describes the governance issues facing the Board of Governors of the American Red Cross. After a series of issues--FDA consent decree on its blood operations; the response to 9/11 and Hurricane Katrina--the Red Cross board was under pressure to fix its governance from... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Management Practices and Processes; Service Operations; Business Processes; Non-Governmental Organizations; Service Industry

September 2007 (Revised February 2008)
Case

Partners in Health: The PACT Project

By: Richard M.J. Bohmer and Josh Friedman

Partners in Health is a Boston-based, not-for-profit that provides health care to people in some of the poorest regions of the world, including Haiti, Malawi, Rwanda, and Peru. In 1998, PIH established a program (PACT) in Boston to bring care to AIDS and TB patients... View Details

Keywords: Health Care and Treatment; Nonprofit Organizations; Non-Governmental Organizations; Developing Countries and Economies; Service Delivery; Health Industry

May 1988
Background Note

Roles and Relationships of Business and Government

By: George C. Lodge

Synthesizes a wide range of literature and experience concerning comparative government-business relations, focusing especially on Japan, Europe, and the United States with some references to Brazil and Mexico. Designed for discussion in two consecutive class sessions.... View Details

Keywords: Economic Systems; Framework; Government and Politics; Mission and Purpose; Organizational Structure; Business and Government Relations; Mathematical Methods; System; Japan; Europe; Mexico; United States; Brazil

Web

Videos - Institute For Strategy And Competitiveness

HBS ISC About Michael Porter About Michael Porter A Letter from Michael Porter Biography The Essential Porter Honors & Awards Affiliated Organizations & Institutions VBHCD Initiative Affiliated Organizations... View Details

July 2002 (Revised August 2002)
Case

Washington Hospital Center (B): The Power of Insight

By: Rosabeth M. Kanter and Michelle Heskett

Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change... View Details

Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Adoption; Health Industry; District of Columbia

June 2022 (Revised October 2022)
Case

Can Goodr Fight Food Insecurity at Scale?

By: Daniel Isenberg and William R. Kerr

Jasmine Crowe founded Goodr to redirect food waste to people in need. Now a profitable enterprise, she’s searching for Series A funding and encountering pushback. Scaling and contract concerns are also at the forefront of her mind, but so are her values. Feeding... View Details

Keywords: Entrepreneurship; Investor Demand; Food; Corporate Social Responsibility and Impact; Values and Beliefs; Social Issues; Race; Opportunities; Contracts; Mission and Purpose; Financing and Loans

25 Oct 2004
Research & Ideas

Planning for Surprises

The train wreck that was Enron's collapse is only one big, blatant example of how some disasters catch us unawares—but shouldn't. In fact, according to Max H. Bazerman and Michael D. Watkins, many surprises in all types and sizes of View Details

Keywords: by Martha Lagace

Web

IT Strategy: Helping Leaders Grow Their Skills | Information Technology

well-rounded, consistent, continually developing management team. HBS IT is committed to helping its leaders, and staff, develop and grow their skills. This initiative was developed to help drive the development of our leaders with a focus on driving consistency across... View Details

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms (borrowing from David Physick's comment), Tony liked to sit... View Details

Keywords: by James Heskett; Financial Services

January 2002
Exercise

Socrates, Inc.

By: Alan D. MacCormack and Kerry Herman

Socrates, Inc., a provider of e-learning tools and technologies to educational institutions and, potentially, corporations, must decide which of several opportunities to pursue next and which priorities to focus on in terms of better structuring the firm's processes... View Details

Keywords: Business Plan; Business Startups; Internet and the Web; Opportunities; Business Processes; Organizational Structure; Decision Choices and Conditions; Organizational Design; Education Industry; Information Technology Industry

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Web

Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

jagged frontier of AI capabilities replacing and enhancing MBA skillsets. We will construct the short, medium and long-run potential for the organization of consulting services and the role of the newly minted MBA. Module 4: Negotiated... View Details

26 Jul 2018
News

Running the Numbers

enviable connection with its avid New England Patriots fan base. Other sports and entertainment organizations took note, and, in 2016, KAGR was spun off to help outside clients such as Ticketmaster, the NBA’s Philadelphia ’76ers, and the... View Details

Keywords: Deborah Blagg

01 Mar 2013
News

Alumni News | Bookshelf

large should initial innovation teams be? (Just a few people, but include seasoned members.) Should new projects be kept close to the core organization or set up shop on the periphery? (Depends if the innovation builds on core products or... View Details

Keywords: Sean Silverthorne; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

16 Jul 2012
Research & Ideas

Book Excerpt: ‘The Strategist’

strategy from the top of the organization to a specialist function." Montgomery maintains that it's time for CEOs to reclaim strategy, a point she argues fervently in her new book, The Strategist: Be the Leader Your Business Needs. The... View Details

Keywords: by Cynthia A. Montgomery

2011
Case

UFIDA (C)

By: F. Warren McFarlan, Donglin Xia and E. Chen

Keywords: Organizational Culture; Organizational Structure; Leadership Style

2011
Case

UFIDA (B)

By: F. Warren McFarlan, Bin Yang and E. Chen

Keywords: Organizational Culture; Organizational Structure; Leadership Style