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  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

which started in the late 1940s as a short-haul, intrastate airline based in San Diego, provided a model for Southwest. The former director of corporate communications for PSA maintains that Southwest personnel were trained by PSA in... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

and changes in the practitioner community that we were drawn to try to operationalize our thinking into recommendations that would allow the actors to do things differently, and dramatically increase the value we could achieve from all... View Details
Keywords: by Roger Thompson; Health
  • 01 Jun 2008
  • News

The Prophet of Start-Ups

the VC community to see itself as a real industry.” The venture capital industry began to take shape after World War II on the northeastern seaboard when in 1946 Doriot became president of the first public venture capital firm:... View Details
Keywords: Spencer E. Ante; George Doriot; Charles F. Kettering; Lawrence Lowell; F. Warren Hellman; Finance; Securities, Commodities, and Other Financial Investments; Finance
  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Abstract—Executive development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial skills.... View Details
Keywords: Dina Gerdeman
  • 25 Mar 2014
  • First Look

First Look: March 25

http://www.cambridge.org/us/academic/subjects/history/economic-history/cambridge-history-capitalism-volume-2 August 2013 Science A Better Route to Tech Standards By: Lerner, Josh, and Jean Tirole Abstract—Technological standards are ubiquitous, whether they allow... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

redistricting outcomes for their specific constituencies. Incumbents whose constituencies became reserved for members of specific communities are significantly less likely to run for reelection following redistricting. Download working... View Details
Keywords: Sean Silverthorne
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

communications initiatives. Purchase this supplement: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=509014 Supergrid Harvard Business School Case 707-016 Supergrid is a mammoth wind-power development... View Details
Keywords: Martha Lagace
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

politicians, and entrepreneurs are engaged in the rebuilding process. Also, explores the tensions that emerge as the community faces both the rebuilding task and conflicting visions of what the future should look like. Purchase this case: View Details
Keywords: Martha Lagace
  • 13 Sep 2019
  • News

Hollywood Ending

speculate about the potential of the World Wide Web. There was definitely no roadmap for harnessing a disparate community of Beanie Baby collectors into a multinational Fortune 500 company. “We just had to figure it out to the best of our... View Details
Keywords: Jen McFarland Flint; photo by Christina Gandolfo
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

given the increased focus on containing health care costs, perhaps those machines could supplement more advanced equipment used for initial screenings or at community hospitals. There is great possibility for similar innovations wherever... View Details
Keywords: by Martha Lagace
  • 15 Jun 2021
  • News

June 2021 Books and Podcasts

the science behind trust, grounding our understanding of why we humans trust in the first place, and describing how customers, employees, community members, and investors decide whether an organization or a person can be trusted. Creating... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

https://cb.hbsp.harvard.edu/cbmp/product/718477-PDF-ENG Harvard Business School Case 818-056 NYC311 Joe Morrisroe, executive director for NYC311, had some gut instincts but no definitive answer to the question he was just asked by one of the mayor’s deputies: “Are some... View Details
Keywords: Sean Silverthorne
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

of Economics and Management Strategy (forthcoming) Abstract This study explores the importance of cross-border social networks for entrepreneurs in developing countries by examining ties between the Indian expatriate community and local... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

hospital. Where and how should she begin? Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=409090 Cherrypicks Harvard Business School Case 807-106 Cherrypicks is a Hong Kong View Details
Keywords: Martha Lagace