Publications

Web

Electricity - Business & Environment

clean electricity. This requires not only dramatically accelerating clean energy development and adopting new business models, but also reinventing deeply engrained business processes and culture.” Molly Middaugh HBS MBA 2018 View Details

August 1997
Case

Orbital Sciences Corporation: ORBCOMM

By: Das Narayandas and John A. Quelch

In late 1993, Orbital Communications Corp. (OCC), a subsidiary of Orbital Sciences Corp., is developing a global two-way wireless data communications system, called "ORBCOMM," based on a 26-satellite constellation in low earth orbit. Service is scheduled to begin in... View Details

Keywords: Business Subsidiaries; Business Model; Business Startups; Price; Global Strategy; Marketing Strategy; Demand and Consumers; Partners and Partnerships; Salesforce Management; Telecommunications Industry

December 1994
Case

Intel's Pentium: When the Chips Are Down (A)

By: Stephen A. Greyser and Norman Klein

Intel, the largest-selling manufacturer of microprocessor computer chips, finds itself in a brand-threatening situation when a flaw is revealed in its top-of-the-line Pentium chip. The story is front-page news for weeks. The company invested tens of millions of dollars... View Details

Keywords: Advertising; Engineering; Crisis Management; Brands and Branding; Production; Failure; Semiconductor Industry

Research Summary

Current working papers

Organizational restructuring: the influence of formal and informal structure on tie formation. This paper considers how changes in formal structure and a key element of informal structure – the embeddedness of employee... View Details

30 Nov 2016
HBS Seminar

Melissa Valentine and Michael Bernstein, Stanford University

04 Nov 2009
What Do You Think?

What is the Role of Government Vis-à-Vis Capitalism?

economic model . The problem with this model is that we are greedy human beings." Paul Browne commented, "Capitalism as an economic ideology that confers control of productive institutions to the owners of capital is often at... View Details

Keywords: by Jim Heskett

Research Summary

Overview

By: Feng Zhu

Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details

July 2008 (Revised December 2011)
Case

ghSMART & Co., 2006: Pioneering in Professional Services

By: Noam T. Wasserman and Ashraf Haque

Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details

Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Corporate Governance; Growth and Development Strategy; Organizational Structure; Service Industry

23 Aug 2021
Research & Ideas

Why White-Collar Crime Spiked in America After 9/11

country densely populated by Muslim residents, such as in Michigan, New Jersey, and New York, among other regions. The study suggests the agency put these areas under greater scrutiny due to the involvement... View Details

Keywords: by Jay Fitzgerald

Web

Leadership - Health Care

Faculty Research Fellow in the health care program of the National Bureau of Economic Research, and the co-chair of the management track of Harvard’s doctoral program in health policy. Richard G. Hamermesh Chair Emeritus As the founding... View Details

March 2016
Teaching Note

Advanced Leadership Pathways: Laurent Adamowicz and Bon'App

By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

After a successful career as Chairman and CEO of Paris-based luxury food company, Fauchon, Laurent Adamowicz sought to provide a solution to a large scale complex problem. Ultimately, Adamowicz created a mobile application to provide consumers with more accessible and... View Details

Keywords: Leadership; Change Management; Social Entrepreneurship; Nutrition; Business and Community Relations

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

Packard in the early 1980s what accounted for HP's extraordinary run he modestly replied, "I guess we found a way to make a better product." Where are those better products today? Referring to one of HP's most visible View Details

Keywords: by Mitch Maidique

Web

Events - Creating Emerging Markets

on July 15, 2016. The full-day event was focused on how the new materials generated by the Creating Emerging Markets project could transform research and teaching in management studies and business history... View Details

Web

Angela Q. Crispi | About

Angela Q. Crispi Bio Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to... View Details

September 2009 (Revised November 2010)
Case

Marquee: The Business of Nightlife

By: Anita Elberse, Ryan Barlow and Sheldon Wong

In December 2008, nightlife impresario Noah Tepperberg celebrated the fifth anniversary of his New York City nightclub Marquee. While most clubs are over within their first one-and-a-half years, Tepperberg has succeeded in keeping Marquee one of NYC's hottest clubs for... View Details

Keywords: Forecasting and Prediction; Cost Management; Marketing Strategy; Competitive Strategy