Filter Results:
(9,547)
Show Results For
- All HBS Web
(9,547)
- People (41)
- News (3,238)
- Research (4,064)
- Events (39)
- Multimedia (158)
- Faculty Publications (2,835)
Show Results For
- All HBS Web
(9,547)
- People (41)
- News (3,238)
- Research (4,064)
- Events (39)
- Multimedia (158)
- Faculty Publications (2,835)
- Web
New Hires Lose Psychological Safety After Year One. How to Fix It. | Working Knowledge
psychological safety, “probably sooner rather than later,” Edmondson says. “That allows you to double-down on the leadership behaviors and communication that help people believe you are serious about wanting to hear from everyone.”... View Details
- 19 Feb 2021
- News
A Playbook for Progress
an unstoppable force.” Dan: Hi, this is Dan Morrell, host of Skydeck. Jacqui Adams (MBA 1978) is CEO of a communication strategy firm that she launched after more than two decades as an Emmy award-winning CBS news correspondent. Bonita... View Details
- 16 Sep 2008
- First Look
First Look: September 16, 2008
potentially communicated may exceed salespeople's ability to communicate or customers' ability to process: there is limited "bandwidth" between the firm and customers. One important decision, then,... View Details
- May 2022
- Supplement
Maestro Pizza (B): The Competition Awakens
By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Saudi Arabia; Middle East
Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza (B): The Competition Awakens." Harvard Business School Supplement 722-400, May 2022.
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
communities in the United States and the world are experiencing very different realities as the year draws to a close. While you might have an idea you believe in, I would err on the side of humility and test if and where your ideas might... View Details
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
biotechnology hopes to have on the future of human life, all agree that one of the industry's biggest tests—in addition to maintaining its focus and delivering on expectations—will be communicating with the public it would like to... View Details
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
social sector, the results are not at the firm level but in a community or society. To really see impact, we have to ratchet it up a notch and talk about entire ecosystems—collections of organizations working on a common set of problems.... View Details
Keywords: by Julia Hanna
- 01 Apr 1996
- News
Stewards of the Seventh Generation
and emissions by half, reduced virgin materials in packaging by a quarter, and eliminated nearly one-fifth of the polluting emissions released by its products. The company also conducts ongoing educational outreach on environmental issues to schools and View Details
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
and business? Kanter: The three career steps that matter, for scholars and practitioners alike, are inclusion, influence, and impact. Inclusion by getting in the door, influence at the table, and the impact you have in your own life and in the View Details
Keywords: by Robin J. Ely
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
firm-driven communication using the brand, my definition of advertising, still has a place for many, many companies. They should track consumer-to-consumer communication, i.e. word-of-mouth, but in some cases with word-of-mouth there’s... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
congruence. Performance appraisals with 360-degree feedback improves congruence and collaboration, opens communication when feedback is discussed by the team, and provides an opportunity for more accurate self-assessments. An example of... View Details
Keywords: Sean Silverthorne
- Web
What the World Could Learn from America's Immigration Backlash—100 Years Ago | Working Knowledge
campaigns can be combined with policies aimed at fostering the integration of foreign-born individuals, favoring their entry in the labor market, and encouraging community interaction. Coordinate immigration policies internationally . For... View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
global in its scope and insisted on ethical business practices—a rare initiative in a sector marred by corruption. In 2009, when the company was acquired by Schneider Electric, Hattangady turned her attention to impact investing and View Details
- 01 Mar 2005
- News
Venture Capital’s Comeback
venture-backed start-ups. (See sidebar, page 28.) Their concern extends beyond clients to the overall health of the U.S. economy. While the venture-capital community itself is small, numbering several thousand professionals... View Details
- October 2020 (Revised February 2021)
- Case
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Tulsa; Oklahoma; United States
Desai, Mihir A., Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Case 221-039, October 2020. (Revised February 2021.)
- 11 Apr 2017
- First Look
First Look at New Research, April 11
housing firm. Along the way, he and his partners have contributed countless hours of community service to the neighborhoods in which they own properties. Now 80 and ready to retire, Gates is creating a request for proposal for his firm.... View Details
- Web
Annual Report 2019 - Annual Report 2019
interviews, and extensive archival and secondary research—the impact of the School’s alumni in education and learning, health and wellness, community and economic development, energy and the environment, and arts and culture. Their... View Details
- 01 Dec 2007
- News
The Wise Men
taught generations of students to be neither victims of analysis paralysis nor prone to promiscuous decision-making. Finally, although there are always unfortunate exceptions, I think on the whole we’ve graduated a community of... View Details
Keywords: Garry Emmons;Julia Hanna
- 01 Jun 2017
- News
Life in Lockdown
alumni commitment is really cool,” says Shin, adding that the Lockdown experience creates a tightly knit networking community of alumni interested in the startup sector. To create the 2017 team, “Adam and I started reaching out to people... View Details
- 03 Jan 2017
- First Look
January 3, 2017
Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align with the strategy of the organization. We demonstrate how to use goals to communicate business... View Details
Keywords: Carmen Nobel