Publications

June 2004 (Revised September 2006)
Case

Business Intelligence Software at SYSCO

The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details

Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry

June 2004 (Revised June 2004)
Case

Utah Symphony and Utah Opera: A Merger Proposal

By: Thomas J. DeLong and David L. Ager

Anne Ewers, general director of Utah Opera, is awaiting the decision of the members of the board of the Utah Symphony and Utah Opera about whether to merge Utah's top two arts organizations. If the vote favors the merger, Ewers will be asked to assume the helm of the... View Details

Keywords: Mergers and Acquisitions; Change Management; Organizational Culture; Human Resources; Management; Fine Arts Industry; Music Industry; Utah

31 Oct 2018
News

Building on History

James Cash is the James E. Robison Professor of Business Administration, Emeritus. He joined the HBS faculty in 1976, and has taught in all the major HBS programs. He served as chairman of the MBA Program (1992 to 1995) and as Senior Associate Dean and Chairman of HBS... View Details

13 Nov 2000
Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

"is the extreme form of change that management teams within companies have to go through. The degree to which that change is hard is tied to how well you are doing when you attempt to do something like... View Details

Keywords: by Kenneth Liss

30 Jul 2024
Blog Post

Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting

The Business and Environment Initiative is constantly impressed by the dedication of our alumni in confronting the climate change challenge. In an effort to share the breadth of work being done, we are capturing career journeys of alumni... View Details

February 2011
Article

The Culture and Discourse of Climate Skepticism

By: Andrew J. Hoffman

Keywords: Climate Change; Public Opinion; Policy; Technological Innovation; Behavior

Find at Harvard

December 2021 (Revised June 2022)
Case

Darden Restaurants: The Nine Square Feet

By: Joshua D. Margolis and James Barnett

In June 2021, Darden Restaurants CEO Gene Lee contemplates how to position the world’s biggest full-service restaurant more than one year into the COVID-19 pandemic. View Details

Keywords: COVID-19 Pandemic; Agribusiness; Change; Decision Making; Food; Human Resources; Leadership; Operations; Strategy; Health Pandemics; Opportunities; Food and Beverage Industry; United States

October 18, 2017
Editorial

Why We Must Embrace, Not Fear, the Technology That Is Revolutionising Education and Jobs

By: Peter Tufano

Keywords: Technological Innovation; Technology Adoption; Job Cuts and Outsourcing; Change

Read Now

1990
Chapter

New Challenges for Japanese Multinationals: Is Organizational Adaptation Their Achilles Heel?

By: C. A. Bartlett and H. Yoshihara

Keywords: Multinational Firms and Management; Organizational Change and Adaptation; Problems and Challenges; Japan

January 2020 (Revised March 2020)
Case

LOLA: Do You Know What's in Your Tampon?

By: Leonard A. Schlesinger and Aldo Sesia

LOLA is a direct-to-consumer (DTC) business launched in 2015. What started as a company to provide women with organic and transparent material-labeled tampons via a subscription model, had, by 2019 evolved to include additional menstrual and sexual wellness products.... View Details

Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands and Branding; Internet and the Web; Strategy; Retail Industry; United States; Canada

2018
Working Paper

Executive Development Programs Enter the Digital Matrix: I. Disrupting the Demand Landscape

By: Das Narayandas and Mihnea C. Moldoveanu

Executive development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial skills. Unlike other segments of higher education,... View Details

Keywords: Executive Education; Internet and the Web; Disruption; Management Skills; Leadership Development

Read Now

September 1992 (Revised July 1993)
Case

Frito-Lay, Inc.: A Strategic Transition (D)

By: Lynda M. Applegate, Melinda Conrad and Charles S. Osborn

Provides a thorough overview of the company's 1990 and 1991 reorganizations and the resulting demand for information technology in lower levels of the organization. Closes with a discussion of Frito-Lay's most recent information technology projects, Explorer and... View Details

Keywords: Information Technology; Organizational Change and Adaptation; Negotiation Deal; Problems and Challenges; Organizational Design; Projects; Manufacturing Industry; Food and Beverage Industry

June 2011
Teaching Note

Knight the King: The Founding of Nike (TN)

By: Noam Wasserman

Teaching Note for 810077. View Details

Keywords: Market Participation; Public Ownership; Transformation; Business Startups; Going Public; Competition; Technology; Apparel and Accessories Industry

March 2006 (Revised October 2007)
Case

The Parisian Revival

By: Rajiv Lal and Carin-Isabel Knoop

In mid-2005, George Jones had two jobs: head of Saks Inc.'s 41-store Parisian department store chain as well as president and CEO of the Saks Department Store Group (SDSG), an umbrella for seven chains with a total of 182 stores across the United States. In 2003 Jones... View Details

Keywords: Profit; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Performance Improvement; Sales; Retail Industry; United States

Find at Harvard

January 1997
Exercise

Negotiating Corporate Change: Confidential Information, Jack Morris, VP, Food Division

By: James K. Sebenius

This case provides the confidential role information necessary for one person in a four-person negotiation simulation about a major corporate change. Specifically, it describes the role of Jack Morris as he attempts to negotiate a new uniform corporate information... View Details

Keywords: Business Units; Transformation; Food; Information Management; Negotiation Deal; System

January 2024
Case

BWX Technologies

By: Suraj Srinivasan, Yuan Zou and Aldo Sesia

Rex Geveden and Robb LeMasters, CEO and CFO of BWX Technologies, Inc. (BWXT), were concerned that investors and analysts did not fully appreciate the company's transformation from a nuclear reactor provider to the US Navy and Canadian utilities to a multi-product line... View Details

Keywords: Transformation; Communication Intention and Meaning; Business and Shareholder Relations; Valuation; Diversification; United States; Canada