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  • All HBS Web  (17,375)
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  • All HBS Web  (17,375)
    • People  (16)
    • News  (4,436)
    • Research  (8,899)
    • Events  (88)
    • Multimedia  (85)
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  • November 2001
  • Case

IBM Network Technology (B)

By: Michael L. Tushman
Supplements the (A) case. View Details
Keywords: Organizational Design; Management Teams; Leadership Style; Organizational Change and Adaptation; Change Management; Growth Management; Information Technology Industry
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Tushman, Michael L. "IBM Network Technology (B)." Harvard Business School Case 402-013, November 2001.
  • November 2001
  • Case

Bang Networks-The First Customer (B)

By: Jay O. Light and Mary N. Caravella
Supplements the (A) case. View Details
Keywords: Information Technology Industry; San Francisco
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Light, Jay O., and Mary N. Caravella. "Bang Networks-The First Customer (B)." Harvard Business School Case 202-066, November 2001.
  • September 2001
  • Teaching Note

Cisco Systems Architecture: ERP and Web-enabled IT TN

By: F. Warren McFarlan
Teaching Note for (9-301-099). View Details
Keywords: Information Technology Industry
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McFarlan, F. Warren. "Cisco Systems Architecture: ERP and Web-enabled IT TN." Harvard Business School Teaching Note 302-030, September 2001.
  • September 2001 (Revised October 2001)
  • Case

Priceline.com v. Microsoft (A)

Describes Priceline's patent of its "reverse auction" pricing mechanism, its discussions with Microsoft regarding Microsoft's license of the patent for its Expedia service, Microsoft's subsequent use of the technology without a license, and Priceline's decision whether... View Details
Keywords: Entrepreneurship; Technological Innovation; Patents; Rights; Business or Company Management; Strategy; Software; Information Technology Industry
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Bagley, Constance E., and Michael J. Roberts. "Priceline.com v. Microsoft (A)." Harvard Business School Case 802-074, September 2001. (Revised October 2001.)
  • January 2001
  • Teaching Note

Measurement and Management at CitySoft TN

By: V.G. Narayanan, Lisa Brem and Sanjay Pothen
Teaching Note for (9-100-056). View Details
Keywords: Information Technology Industry
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Narayanan, V.G., Lisa Brem, and Sanjay Pothen. "Measurement and Management at CitySoft TN." Harvard Business School Teaching Note 101-073, January 2001.
  • November 2000
  • Teaching Note

Novell: World's Largest Network Software Company TN

By: Richard L. Nolan
Teaching Note for (9-300-038). View Details
Keywords: Information Technology Industry
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Nolan, Richard L. "Novell: World's Largest Network Software Company TN." Harvard Business School Teaching Note 301-068, November 2000.
  • August 2000 (Revised June 2001)
  • Case

Fsas: Fujitsu Support and Service Inc.

Fsas was created as a spinoff subsidiary of Fujitsu to service PC networks. As the company succeeded, it became listed on Japan's stock exchange--second tier. Now the Internet is causing Fsas to decide how to structure itself again. Should it spinoff a new company? View Details
Keywords: Business Subsidiaries; Internet; Business Growth and Maturation; Innovation and Invention; Information Technology Industry; Japan
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Chesbrough, Henry W., and Yoshinori Fujikawa. "Fsas: Fujitsu Support and Service Inc." Harvard Business School Case 601-003, August 2000. (Revised June 2001.)
  • August 2000
  • Teaching Note

Microsoft Latin America TN

By: Robert S. Kaplan and Alberto Ballve
Teaching Note for (9-100-040). View Details
Keywords: Information Technology Industry; Latin America
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Kaplan, Robert S., and Alberto Ballve. "Microsoft Latin America TN." Harvard Business School Teaching Note 101-004, August 2000.
  • June 2000
  • Teaching Note

Vermeer Technologies (C), (D), and (E) TN

By: Steven C. Wheelwright
Teaching Note for (9-397-081), (9-397-082), and (9-397-085). View Details
Keywords: Mergers and Acquisitions; Employees; Groups and Teams; Information Technology Industry
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Wheelwright, Steven C. "Vermeer Technologies (C), (D), and (E) TN." Harvard Business School Teaching Note 600-152, June 2000.
  • February 2000 (Revised September 2001)
  • Case

edocs, Inc. (B-1): Kevin Laracey

By: Paul A. Gompers
Supplements the (A) case. View Details
Keywords: Information Technology Industry
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Gompers, Paul A. "edocs, Inc. (B-1): Kevin Laracey." Harvard Business School Case 200-020, February 2000. (Revised September 2001.)
  • September 1999 (Revised February 2004)
  • Case

WebSpective Software, Inc. (A)

By: Michael J. Roberts, Joseph B. Lassiter III, John T. Gourville and Sun Ming Wong
Describes the situation at WebSpective, a software company that develops products to help companies manage the network of servers that support their Websites. Describes the use of "concept engineering" tools to interview customers, determine their needs and the... View Details
Keywords: Entrepreneurship; Management Practices and Processes; Customers; Customer Focus and Relationships; Communication Intention and Meaning; Product Development; Product Marketing; Management Analysis, Tools, and Techniques; Customer Satisfaction; Marketing Strategy; Information Technology Industry
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Roberts, Michael J., Joseph B. Lassiter III, John T. Gourville, and Sun Ming Wong. "WebSpective Software, Inc. (A)." Harvard Business School Case 800-136, September 1999. (Revised February 2004.)
  • August 1999 (Revised May 2000)
  • Case

E Ink

By: Teresa M. Amabile and Susan Archambault
E Ink is a high-technology start-up attempting to revolutionize print communication through electronic ink displays. The founders and top managers of this two-year-old firm are striving to translate a technological breakthrough into a working prototype, move from... View Details
Keywords: Customer Focus and Relationships; Entrepreneurship; Technological Innovation; Business or Company Management; Growth and Development Strategy; Industry Structures; Organizational Structure; Commercialization; Technology; Information Technology Industry
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Amabile, Teresa M., and Susan Archambault. "E Ink." Harvard Business School Case 800-143, August 1999. (Revised May 2000.)
  • December 1998
  • Supplement

Vermeer Technologies: Making Transitions

By: Ashish Nanda
After being acquired by Microsoft, Vermeer Technologies executives discuss the process of integrating their team into Microsoft. View Details
Keywords: Integration; Acquisition; Information Technology Industry
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Nanda, Ashish. "Vermeer Technologies: Making Transitions." Harvard Business School Video Supplement 899-508, December 1998.
  • September 1998 (Revised December 1998)
  • Case

Walnut Venture Associates (A): RBS Group Investment Memorandum

The Walnut Group's investigation of the RBS Group, a young software company is described. The RBS business plan is also included. View Details
Keywords: Venture Capital; Business Plan; Research; Software; Entrepreneurship; Business Startups; Information Technology Industry
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Roberts, Michael J. "Walnut Venture Associates (A): RBS Group Investment Memorandum." Harvard Business School Case 899-062, September 1998. (Revised December 1998.)
  • March 1998 (Revised December 2000)
  • Case

Siebel Systems (A)

By: Michael J. Roberts, Joseph B. Lassiter III and Nicole Tempest
The case describes the early evolution of Siebel Systems, a sales force automation software company, focusing on issues surrounding Siebel's use of systems integrators as implementation partners and the relationship between implementation and the selling function. View Details
Keywords: Marketing; Software; Entrepreneurship; Business Startups; Sales; Information Technology Industry
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Roberts, Michael J., Joseph B. Lassiter III, and Nicole Tempest. "Siebel Systems (A)." Harvard Business School Case 898-210, March 1998. (Revised December 2000.)
  • November 1997
  • Case

Microsoft Goes Online: MSN 1996

By: David B. Yoffie
Explores Microsoft's decision to enter the online services industry in the light of its competition and the growing importance of the Internet. Significant issues include the cost and availability of content, telecomm/Internet access costs, competition with the World... View Details
Keywords: Cost Management; Growth and Development; Market Entry and Exit; Strategy; Competitive Advantage; Web; Information Technology Industry
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Yoffie, David B. "Microsoft Goes Online: MSN 1996." Harvard Business School Case 798-019, November 1997.
  • February 1995 (Revised August 1995)
  • Case

Microsoft in the People's Republic of China, 1993

By: Tarun Khanna
Explores some of the economic and political tradeoffs that need to be negotiated by a firm seeking to influence industry structure. The setting is the nascent personal computer software industry in the People's Republic of China (PRC) in 1993. Microsoft has to localize... View Details
Keywords: Cost vs Benefits; Product Marketing; Market Entry and Exit; Market Transactions; Industry Structures; Partners and Partnerships; Vertical Integration; Software; Information Technology Industry; China
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Khanna, Tarun. "Microsoft in the People's Republic of China, 1993." Harvard Business School Case 795-115, February 1995. (Revised August 1995.)
  • February 1998
  • Teaching Note

Aladdin Knowledge Systems TN

By: Das Narayandas
Teaching Note for (9-598-018). View Details
Keywords: Mergers and Acquisitions; Competition; Marketing; Sales; Distribution; Safety; Globalization; Integration; Information Technology Industry; Europe; United States
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Narayandas, Das. "Aladdin Knowledge Systems TN." Harvard Business School Teaching Note 598-071, February 1998.
  • October 1993 (Revised February 1995)
  • Case

Dendrite International

By: Frank V. Cespedes and Marie Bell
Dendrite International is a $23 million (1992 revenues) supplier of sales automation software to pharmaceuticals companies in Europe, Japan, and the United States. The firm's strategy has depended on being a full-service supplier to multinational firms. Impending... View Details
Keywords: Accounting Audits; Cost vs Benefits; Forecasting and Prediction; Marketing Strategy; Risk and Uncertainty; Sales; Competitive Advantage; Information Technology Industry; Japan; Europe; United States
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Cespedes, Frank V., and Marie Bell. "Dendrite International." Harvard Business School Case 594-048, October 1993. (Revised February 1995.)
  • 2005
  • Chapter

The Evolution of Concentrated Ownership in India: Broad Patterns and a History of the Indian Software Industry

By: Tarun Khanna and Krishna G. Palepu
Keywords: History; Ownership; Information Technology Industry; India
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Khanna, Tarun, and Krishna G. Palepu. "The Evolution of Concentrated Ownership in India: Broad Patterns and a History of the Indian Software Industry." In The History of Corporate Governance around the World: Family Business Groups to Professional Managers, edited by Randall Morck. University of Chicago Press, 2005.
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