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- All HBS Web
(1,900)
- People (5)
- News (711)
- Research (965)
- Events (6)
- Multimedia (10)
- Faculty Publications (290)
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
retailers’ margins and even increase conversion. We demonstrate using a simple theoretical framework that inducing consumers to inspect higher-priced items first may simultaneously increase the average price of items sold and the overall expected purchase View Details
Keywords: Dina Gerdeman
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
helpfulness made it more likely he'd get calls in the future. Much like Darren Rovell, Lucci built his bargaining endowment by stockpiling a network of valuable relationships. There probably are similar people in your company or community... View Details
Keywords: by Michael Wheeler
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
know where you're going when you start a journey. A manager who needs to be handed a clear set of objectives or a process specification is only half a manager (and not the most important half). To know where you're going by the time you start, that's an amazing luxury... View Details
Keywords: by Rob Austin & Lee Devin
- 11 Feb 2002
- Research & Ideas
Secrets of the Successful Businesswoman
decisions based on what's good for the business, McGovern agreed that this is easier said than done. The money we earn comes promptly and comes to us. —Josephine Baker, 1847 "These sound like the words of a simpleton," she said. "You're View Details
Keywords: by Martha Lagace
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
other staffers from the newspaper to also contribute to the Web site. But the turning point probably came, she said, when Boston.com was able to help the Globe break a huge story on a Sunday, after the newspaper had gone to bed. Joining a... View Details
Keywords: by Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
Through a working agreement with the PGA TOUR, we have obtained access to proprietary "ShotLink" data that pinpoints the location of every shot taken on the PGA TOUR. Using these data, we develop distance-based models for two components of putting... View Details
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
about someone, the more you will probably like them and the closer you feel. Without such sharing, especially in remote work, you end up with a one-dimensional transactional relationship that is only about the task at hand. Unlike in... View Details
Keywords: by Michael Blanding
- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
probably seen the beginning of the decline of the actively managed mutual fund," Charles Broming expressed the hope that "money management will become another technical job and compensation will reflect its real added... View Details
Keywords: by James Heskett
- 09 Jun 2003
- Research & Ideas
The Benefits of “Not Invented Here”
The best ideas and innovations are probably not invented by your company. But learning to find and work with leading partners in R&D calls for a massive cultural change, beginning with getting past the "not invented here"... View Details
Keywords: by Sean Silverthorne
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
Barnes & Noble. What can you do to revitalize your business? You really have to come up with a new format and likely shrink the space. It's likely that consumers are not only going to be looking for something different out of you in terms of value proposition, but... View Details
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
the "iPhone 4 Steve." In China, where especially the younger generation is looking to technology and business to transform lives, Jobs symbolized innovation and leadership in both. Noam Wasserman (Entrepreneurial Management) Steve Jobs was View Details
- 23 Aug 2011
- First Look
First Look: August 23
that exposure to informational advertising can decrease the consumer's tendency to purchase the promoted product. The structural estimates imply that an exposure to a single advertisement decreases the consumer's probability of not... View Details
Keywords: Sean Silverthorne
- 28 Feb 2007
- Research & Ideas
Capital Rules: The Tensions of Global Finance
interview with Abdelal about this research, see "How Europe Wrote the Rules of Global Finance."And so we find ourselves living, once again, in an era of financial openness and mobile capital. It is not the first time and, unless this is the end of history, it will... View Details
Keywords: by Rawi Abdelal
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
management. Meg Garland makes this case when she writes, "Of course it (business management) should be regarded as a profession, but certified and registered? Probably not. Such paper shuffling and submission certainly hasn't... View Details
Keywords: by James Heskett
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
Whether you're running a major medical supply company or a hole-in-the-wall video store, chances are you know how common operational problems are. If you are the medical supplier, for instance, you probably deal with a hospital group that... View Details
Keywords: by Martha Lagace
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
literature. And if she had to wait for a teller, she could pass the few minutes in line watching television news monitors or electronic stock tickers. What that customer probably wouldn't have realized was that all of these new services... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
to be as much as $12 billion, or 21 percent of Apple’s profits. The larger point is that Google pays Apple large heaps of money to help it preserve its 92 percent share of the global internet search market. The government vs. Google case will View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
Top leaders of a global consulting firm longed to add more women to its partner ranks, if women would just put in the hours necessary to compete. But mothers would always prioritize their children’s needs over those of clients, they reasoned. There was View Details
- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
initial conversation probably took place behind closed doors. But as soon as the media becomes involved, public opinion starts counting and Apple knows that. So they’ve made the reasonable argument that if they encroach on citizens’... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
probably the single most remarkable thing about the historical narrative is the length of time for which firms' international economic activities were apparently motivated entirely by considerations of arbitrage, with no replication in... View Details
Keywords: by Martha Lagace