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October 1987 (Revised January 1991)
Case

Dana Corp.: The Richmond Camshaft Plant (Condensed)

By: Michael Beer

Keywords: Labor; Performance Productivity

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September 1987 (Revised October 1987)
Background Note

The Job of the General Manager

By: James L. Heskett

Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details

Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value

March 1987 (Revised October 1993)
Case

Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

By: W. Earl Sasser

In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details

Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston

March 1987 (Revised July 1996)
Case

Kansas City Zephyrs Baseball Club, Inc.

By: Kenneth A. Merchant, Krishna G. Palepu and Joseph P. Mulloy

Describes a dispute between the owners of the major league baseball teams and the players' union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide... View Details

Keywords: State Ownership; Compensation and Benefits; Entrepreneurship; For-Profit Firms; Accounting; Activity Based Costing and Management; Resource Allocation; Cost Accounting; Cost Management; Labor and Management Relations; Financial Management; Sports; Sports Industry; Kansas

April 1986 (Revised July 1986)
Supplement

Duncan Field (B)

By: Howard H. Stevenson

Following the acquisition of a new business, the manager is approached for the "continuation" of a regular payment for services to "insure labor peace" and maintain a parking lot. The case allows discussion of ethical, legal, and practical issues involved. View Details

Keywords: Acquisition; Ethics; Law; Management; Service Industry

1986
Chapter

Investing in the Defense Workforce: The Debt and Structure of Military Pensions

By: Dutch Leonard

Keywords: Human Capital; Compensation and Benefits; Borrowing and Debt; Sovereign Finance; National Security

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October 1985
Article

Further Thoughts on the Power of Alternatives: An Example from Labor-Management Negotiations in Major League Baseball

Keywords: Cognition and Thinking; Labor and Management Relations; Negotiation; Entertainment; Sports Industry

September – October 1985
Article

Management, Labor, and the Golden Goose

By: W. E. Fruhan Jr.

Keywords: Management; Labor

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1985
Chapter

Implicit Labor Contracts Viewed as Options: A Discussion of 'Insurance Aspects of Pensions'

By: Robert C. Merton

Keywords: Compensation and Benefits; Decision Choices and Conditions; Contracts; Labor and Management Relations; Insurance

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March 1985 (Revised November 1985)
Case

Wilmington Tap and Die

By: Robert S. Kaplan

The general manager of a division manufacturing taps and dies must decide whether to continue a major capital investment program. The program was designed to replace aging mechanical machines with modern, electronically controlled equipment. A post-audit, after an... View Details

Keywords: Capital Budgeting; Investment; Accounting Audits; Cost Management; Technological Innovation; Information Technology; Performance Productivity; Production; Management Analysis, Tools, and Techniques; Manufacturing Industry

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December 1984
Teaching Note

First National Bank of Lake City (A), Teaching Note

By: Michael Beer

Teaching Note for (9-474-139). View Details

Keywords: Labor Unions; Banks and Banking; Banking Industry

December 1984
Teaching Note

General Motors and the United Auto Workers (Condensed), Teaching Note

By: Michael Beer

Keywords: Labor Unions; Auto Industry

December 1984
Article

The Evolution of the Labor Market for Medical Interns and Residents: A Case Study in Game Theory

Keywords: Labor; Markets; Theory; Games, Gaming, and Gambling

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December 1984
Article

Unionization and Profitability: Evidence from the Capital Market

By: M. B. Zimmerman and R. S. Ruback

Keywords: Labor Unions; Profit; Information; Markets; Finance

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1984
Chapter

Variations in Managerial Career Structures in High Technology Firms: The Impact of Organizational Characteristics on Internal Labor Market Patterns

By: R. M. Kanter

Keywords: Personal Development and Career; Organizational Design; Technology Industry

October 1984
Case

Transition from Contract to Consensus at General Motors

By: George C. Lodge

Keywords: Labor and Management Relations; Labor Unions; Human Resources; Management

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August 1984
Case

American Industrial Health Council (Condensed)

By: Joseph L. Bower

Keywords: Working Conditions; Business and Government Relations

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June 1984 (Revised August 1995)
Teaching Note

Labor Movement Between the Wars, Teaching Note

By: Richard S. Tedlow

Keywords: Labor Unions

May 1984 (Revised August 1995)
Teaching Note

Organized Labor and the Worker, Teaching Note

By: Richard S. Tedlow

Teaching Note for (9-391-256). View Details

Keywords: Labor Unions

January 1984
Article

Stability and Polarization of Interests in Job Matching

Keywords: Employment

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