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- All HBS Web
(3,523)
- People (17)
- News (882)
- Research (1,516)
- Events (16)
- Multimedia (33)
- Faculty Publications (577)
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- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
the beginning Why do people take such a risk when there's plenty of other money out there? Because [friends-and-family] money is too easy to obtain, which encourages people to start marginal businesses. Beyond that, friends and family do... View Details
Keywords: by Noam Wasserman
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
new electronic-based century. I hope that this review of the opportunities for writing the history of electronic-based businesses and industries—the industries that created the infrastructure for the new electronic century—will encourage... View Details
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
pandemic, we still have to ask ourselves whether the future of the CXO is a bright one. After all, isn’t the customer experience everyone’s responsibility? Shouldn’t everybody be encouraged to regularly test the customer experience... View Details
Keywords: by James Heskett
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
"button downed" and idealizes a more sophisticated, centralized approach. Both often "look down" on one another. Anything that can be done to bridge the gap is very useful. Several things can be done to encourage... View Details
Keywords: by Benson Shapiro
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
customers are encouraged to trade down to lower margin merchandise or services, or just become so confused that they won't buy. It is difficult enough to compete with others; do not compete with yourself! By and large, simple product... View Details
Keywords: by Benson P. Shapiro
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
contact information. They also took advantage of newspaper ads and other public postings. Identifying members for their first side was just the beginning. The founders then had to encourage the property owners to post their listings on... View Details
Keywords: by Martha Lagace
- 2017
- Other Book
Good Work: The Taylor Review of Modern Working Practices
By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
Taylor, Matthew, Greg Marsh, Diane Nicol, and Paul Broadbent. Good Work: The Taylor Review of Modern Working Practices. London: Great Britain, Department for Business, Energy & Industrial Strategy, 2017. Electronic.
- 06 Sep 2022
- Research & Ideas
Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations
counterintuitive driver: the fact that in the US, pharmaceutical companies subsidize the purchase of their drugs. Medicare, the government insurer for elderly or disabled people in the US, encourages patients who can’t afford their drug... View Details
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the... View Details
Keywords: by Jim Heskett
- 04 Apr 2000
- Research & Ideas
The Right Way to Restructure Conglomerates in Emerging Markets
More fundamentally, though, breaking up these mammoth organizations could reduce their gross inefficiencies and promote greater entrepreneurship. Implicitly or explicitly, then, the Western financial community is encouraging business... View Details
Keywords: by Tarun Khanna & Krishna Palepu
- 24 Oct 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Innovation
encourage innovative thinking about a challenge is to deconstruct the problem, such as when a musical director makes the orchestra practice a madrigal at a snail's pace. When trying to create something new you have to do something... View Details
- 26 Jun 2013
- Op-Ed
A Roadmap for Afghanistan’s Economic Future
environment. By doing so, they benefit not only their own shareholders and stakeholders but their homeland. Thus, these firms must be encouraged to act as incubators, spawning new ventures that provide outlets for talented workers.... View Details
Keywords: by Tarun Khanna
- 02 Dec 2002
- What Do You Think?
How Will We Respond to the “Moment of Truth” in Option Plans?
matter warrant more careful investigation? Or must we continue to rely on the compensation consulting community to guide us in these matters? What do you think? Original Article Stock option plans are thought to be under attack. Corporations are being View Details
Keywords: by James Heskett
- 16 Dec 2011
- Research & Ideas
Reintroducing Intellectual Ambition to the Study of Business History
patent pools has questioned conventional thinking about the need for strong patent laws to encourage innovation. Other studies have shown that independent inventors continued to play a major role in innovation in the early twentieth... View Details
Keywords: by Geoffrey Jones & Walter Friedman
- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
economic equality fosters economic growth, primarily by encouraging consumption among people who spend a lot and invest modestly. For example, the study concludes that the US pays handsomely for the low growth that comes with income and... View Details
Keywords: by James Heskett
- 03 Feb 2020
- What Do You Think?
Can an Organization Have Too Much 'Rebel Talent'?
while hiring and assigning conventional managers to deal with more familiar and common tasks and goals.” “The right question is therefore not the amount of ‘rebel talent’ but how to focus it on the right causes.” Grace was more cautious. “I applaud Ms. Gino for View Details
Keywords: by James Heskett
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
SUMMING UP Would More Women in Leadership Help Mitigate #MeToo Concerns? If a good case study is one that splits a class down the middle on an important issue while surfacing creative responses, this month's column on how best to View Details
Keywords: by James Heskett
- 06 Jan 2010
- What Do You Think?
Is a Stringent Climate Change Agreement a Pot of Gold?
Winkelmann pointed out, such agreements can be changed, providing little assurance that a "context" for change can be maintained long enough to allow entrepreneurs to earn a sufficient payout. Zach Allen argued, in a sense, that a global agreement View Details
- 24 Oct 2005
- Research & Ideas
IPR: Protecting Your Technology Transfers
studying the broader consequences of reform. We have some preliminary evidence that reforms provide multinationals with assurances that encourage the use of more efficient global production arrangements. In developing countries that... View Details
Keywords: by Cynthia Churchwell