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  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

Because of this, Airbnb offers not only a review system but also insurance to pay for incidents resulting from unreliable guests, authentication to make sure that guests and hosts are who they say they are, and a screening process to give... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 08 Nov 2013
  • HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

  • 22 Nov 2016
  • First Look

November 22, 2016

predict that the board will design incentive contracts that filter out common shocks in performance to motivate costly effort from the CEO—a process that entails the judicious selection of benchmarks for... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2012
  • What Do You Think?

Are Factory Jobs Important to the Economy?

the innovation process (as Pete Clekurs pointed out). The park is designed to create fast-response product development by linking product designers to manufacturers in a way... View Details
Keywords: by James Heskett; Manufacturing
  • 12 Mar 2021
  • News

My Favorite Case

discussions that you remember years later. It started with a terrific setup by Professor David Thomas, then the realization, little by little, of what the case was truly about, followed by deep lessons in interpretation of data and constructing arguments and the basic... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • September 2023 (Revised January 2024)
  • Case

AB InBev: Brewing Up Forecasts during COVID-19

By: Mark Egan, C. Fritz Foley, Esel Cekin and Emilie Billaud
In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest beer company, boasting over 500 brands, revenue of $46 billion, and a workforce of 160,000 in 2020, AB InBev... View Details
Keywords: Beer; Forecasting; COVID-19; Decision; Forecasting and Prediction; Analytics and Data Science; Crisis Management; Decisions; Financing and Loans; Investment Return; Resource Allocation; Distribution; Production; Business Processes; Strategic Planning; Health Pandemics; Digital Transformation; Markets; Food and Beverage Industry; Belgium; Europe; Latin America; North and Central America
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  • Web

Strategy & IT - Institute For Strategy And Competitiveness

Technology Three waves of IT-driven competition have radically reshaped competition in the past 50 years. The first wave of IT, during the 1960s and 1970s, automated individual activities in the value chain, ranging from order processing... View Details
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

customers. The limits of such customization must be set, and the processes for approvals clarified. Otherwise, there will be constant tension and infighting between headquarters and the field. Once the common understanding and the... View Details
Keywords: by Benson Shapiro
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new View Details
Keywords: Dina Gerdeman
  • Web

HBS - Financials | Supplemental Financial Information

$174 million in fiscal 2022 from $81 million in the prior year, reflecting the return of on-campus programming. The group produced 116 residential programs and 52 fully virtual programs for 10,575 participants. A combined 81 Topic-Focused and Comprehensive Leadership... View Details
  • 04 Sep 2019
  • Blog Post

A Guided Experience into the World of Entrepreneurship

process better.” Yet the possibilities for state-of-the-art enterprise B2B software utilizing SaaS business models inspired him to seek more. Going to HBS, with its start-up support system, would give Stan, “a guided experience into the... View Details
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

other roles where it plays a coordinating function, essential to ensuring that strategy informs critical processes like budgeting, operational planning, and performance management. Q: Your article discusses Chrysler Group and the U.S.... View Details
Keywords: by Martha Lagace
  • 20 Dec 2011
  • First Look

First Look: December 20

its influence on team processes and performance are discussed. What Drives Sell-Side Analyst Compensation at High-Status Investment Banks? Authors:Boris Groysberg, Paul M. Healy, and David A. Maber Publication:Journal of Accounting... View Details
Keywords: Carmen Nobel
  • Web

Published CSV Cases - Institute For Strategy And Competitiveness

locally produced raw materials, and work with local farmers to increase productivity. By the late 1990s, however, the entire processed food and beverage sector was facing severe challenges. In the face of these challenges, Nestle began in... View Details
  • February 2012
  • Case

Kent Chemical: Organizing for International Growth

By: Christopher A. Bartlett and Laura Winig
In July 2008, Luis Morales, president of Kent Chemical International, is proposing a third reorganization effort after two failed attempts to better align his business with its U.S.-based parent company. With a global expansion strategy placing increasing demands on... View Details
Keywords: International Business; Organizational Change; Multinational Corporations; Organizational Change and Adaptation; Multinational Firms and Management; Organizational Design; Management Practices and Processes; Organizational Structure; Corporate Strategy; Organizational Culture; Global Strategy; Chemical Industry; United States
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  • Web

Climate Impact - Business & Environment

rural India.” Danielle Colson MBA 2022 | Co-founder & COO, Mantel “Mantel is developing the first liquid phase materials that capture CO2 at high temperatures. Our molten borate technology enables new process View Details
  • Web

Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

Vectographs, a process that entailed the use of a roller to deposit an image on a film base—similar to the way instant photography would employ rollers in the development of the process. 54 Maxfield Parrish, Jr., the son of the artist... View Details
  • Web

Data Privacy Statement (MENA) - Global

ŞTİ. , whose trade name is the Middle East and North Africa Research Center (hereinafter, the “Center”), established in Istanbul by Harvard Business School, is designated as a “data controller” and works to ensure compliance with the Law... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Award at the 2022 Conference on Neural Information Processing Systems (NeurIPS). Himabindu Lakkaraju : Winner of the 2022 Best Paper Award from the Workshop on Interpretable Machine Learning in Healthcare (IMLH) at the International... View Details