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Show Results For
- All HBS Web
(1,018)
- News (165)
- Research (740)
- Multimedia (12)
- Faculty Publications (539)
- Article
Better Accounting Transforms Health Care Delivery
By: Robert S. Kaplan and Mary L. Witkowski
The paper describes the theory and preliminary results for an action research program that explores the implications from better measurements of health care outcomes and costs. After summarizing Porter's outcome taxonomy (Porter 2010), we illustrate how to use process... View Details
Keywords: Activity Based Costing and Management; Research; Health Care and Treatment; Health Industry
Kaplan, Robert S., and Mary L. Witkowski. "Better Accounting Transforms Health Care Delivery." Accounting Horizons 28, no. 2 (June 2014): 365–383.
- December 1992 (Revised May 1999)
- Supplement
Peoria Engine Plant (B)
By: Amy P. Hutton and Robert S. Kaplan
Designed to supplement Peoria Engine Plant (A). View Details
Keywords: Auto Industry
Hutton, Amy P., and Robert S. Kaplan. "Peoria Engine Plant (B)." Harvard Business School Supplement 193-083, December 1992. (Revised May 1999.)
- January 1982
- Article
Empirical Analysis of the Commercial Loan Classification Decision
By: Robert S. Kaplan and J. Richard Dietrich
Kaplan, Robert S., and J. Richard Dietrich. "Empirical Analysis of the Commercial Loan Classification Decision." Accounting Review 57 (January 1982): 18–38.
- February 1991
- Case
Burlington Northern: The ARES Decision (A)
By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (A)." Harvard Business School Case 191-122, February 1991.
- December 2008
- Article
Protect Strategic Expenditures
By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Kaplan, Robert S., and David P. Norton. "Protect Strategic Expenditures." Harvard Business Review 86, no. 12 (December 2008): 28.
- Article
How Strategy Maps Frame an Organization's Objectives
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "How Strategy Maps Frame an Organization's Objectives." Financial Executive 20, no. 2 (March–April 2004).
- Article
Leading Change with the Balanced Scorecard
By: Robert S. Kaplan and David P. Norton
Kaplan, Robert S., and David P. Norton. "Leading Change with the Balanced Scorecard." Financial Executive 17, no. 6 (September 2001): 64–66.
- 01 Oct 2000
- News
Faculty Retirements
Robert H. Hayes An expert on industrial management and competition, Robert Hayes, the Philip Caldwell Professor of Business Administration, Emeritus, joined the HBS faculty in 1966. He has taught numerous... View Details
- 01 Jun 2001
- News
HBS Press Books in Brief
Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for... View Details
- summer 2007
- Article
Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions
By: Steven R. Anderson, Kevin J. Prokop and Robert S. Kaplan
Anderson, Steven R., Kevin J. Prokop, and Robert S. Kaplan. "Fast-Track Profit Models: Creating the New Due-Diligence Process for Mergers and Acquisitions." Journal of Private Equity 10, no. 3 (summer 2007): 22–34.
- 01 Jun 2011
- News
Faculty Books
long haul? The essays in this bilingual volume discuss this question in four interrelated themes: polities, social transformations, wealth and well-being, and culture, belief, and practice. The Fund Industry: How Your Money Is Managed by... View Details
- 01 Apr 1999
- News
Alumni Career Services Update
With his enthusiasm and expertise in helping others polish their résumés, plot job search strategies, and execute savvy career moves, Robert S. ("Bob") Gardella has become a popular contact for HBS alumni... View Details
Keywords: Eileen K. McCluskey
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
materials into the classroom and refined the concepts and models through discussions with students in my MBA course, Achieving Profit Goals and Strategies. The result is the fourteen chapters of this book, which includes contributions by... View Details
Keywords: Re: Robert Simons
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and quality View Details
- 13 Jun 2023
- News
A Game Plan for Funding Carbon Offsets
- February 2025
- Article
Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States
By: Emma Brady, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan and Gerardine Doyle
Lead clinicians at two large pediatric cystic fibrosis (CF) centers in the United States and Ireland measured and compared their ambulatory care costs. The clinicians selected three strata of patients (0–11 months, 1–5 years, and 6–17 years of age). Process maps were... View Details
Brady, Emma, Ryan C. Perkins, Kate Cullen, Gregory S. Sawicki, Robert S. Kaplan, and Gerardine Doyle. "Innovations in Evaluating Ambulatory Costs of Cystic Fibrosis Care: A Comparative Study Across Multidisciplinary Care Centers in Ireland and the United States." NEJM Catalyst Innovations in Care Delivery 6, no. 2 (February 2025).
- 01 Oct 2002
- News
Books
The Heart of Change by John P. Kotter and Dan S. Cohen Searching for a Corporate Savior by Rakesh Khurana Making Markets: How Firms Can Design and Profit from Online Auctions... View Details
- Web
Leading Race Work in Business Schools - Race, Gender & Equity
a focus on leadership, identity, and organizational culture change. Tony Mayo Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational... View Details
- 01 Aug 1998
- News
Year-End Roundup: Dean's Award, Other Honors Conferred as Class of '98 Graduates
In early June, with students and their families gathered for graduation, Class Day ceremonies took center stage at HBS as notable speeches, prizes, and events highlighted the festivities honoring the Class of 1998 and its 851 graduates. Class Day's featured speaker,... View Details
- 25 Apr 2014
- News
Investing in Innovation
and society have never been more divided. Even as the economy has recovered, trust has not. As business leaders, we need to remind the public that business is a force for good and is fundamental to societal progress by creating jobs,... View Details