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All HBS Web
(3,026)
- People (2)
- News (475)
- Research (2,261)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
- March 2016
- Case
N12 Technologies: Building an Organization and Building a Business
By: David A. Garvin and Aldo Sesia
N12 Technologies was a startup founded in 2010 that employed nanotechnology to manufacture a patented material to improve the performance of carbon fiber composites, which were used in a wide variety of products, ranging from bicycles to automobiles to aircraft parts....
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Keywords:
Startup;
Organizational Structure;
Nanotechnology;
Business Processes;
Organizational Change and Adaptation;
Organizational Design;
Management Systems;
Commercialization;
Industrial Products Industry;
Manufacturing Industry;
Auto Industry;
Bicycle Industry;
Transportation Industry;
United States
Garvin, David A., and Aldo Sesia. "N12 Technologies: Building an Organization and Building a Business." Harvard Business School Case 316-002, March 2016.
- July 2008 (Revised July 2019)
- Case
Amazon: The Brink of Bankruptcy
Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy and enables discussion of how to turnaround the company and leverage proprietary assets.
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Keywords:
Business Model;
Restructuring;
Entrepreneurship;
Insolvency and Bankruptcy;
Business History;
Leading Change;
Organizational Change and Adaptation;
Strategy
Applegate, Lynda M. "Amazon: The Brink of Bankruptcy." Harvard Business School Case 809-014, July 2008. (Revised July 2019.)
- Web
Strategy Execution Online Course | HBS Online
business innovate and adapt to change while maintaining clear focus and retaining necessary controls. Highlights Using Control Systems Interactively Discussing Challenges in San Jose Choosing a System to Use Interactively Show Hide...
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- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
of one’s leadership, being rude and insensitive, refusing to change, or not adapting to one’s style to the situation. These arguments appear to demonstrate a fundamental misunderstanding of what constitutes an authentic leader....
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Keywords:
by Bill George
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
Most people understand that negotiation is a matter of give-and-take: You have to be willing to make concessions to get concessions in return. But the process of making concessions is easier said than done. Consider how events unfolded in the following management-union...
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by Deepak Malhotra
- May 2014
- Case
Gunfire at Sea (multi-media case)
By: Michael Tushman and Tom Ryder
This short video illustrates the challenges of leading innovation and change. This classic case (one of the oldest in the HBS system) retains its timeliness. The case describes how Lt. Sims develops a new form of gunfire at sea—continuous aim gunfire. While 3,000% more...
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Keywords:
Organization Behavior;
Change;
Innovation;
Organizational Change and Adaptation;
Leading Change;
Innovation Leadership;
United States
Tushman, Michael, and Tom Ryder. "Gunfire at Sea (multi-media case)." Harvard Business School Multimedia/Video Case 414-707, May 2014.
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
adaptability . Until we accept government's framework-defining role as an essential feature, we will not have a satisfactory understanding of capitalism as a system of governance." What is government's role in supporting or...
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Keywords:
by Jim Heskett
- February 2001 (Revised February 2002)
- Case
Estee Lauder and the Market for Prestige Cosmetics
By: Nancy F. Koehn
Opens with a brief history of the U.S. cosmetics market and its rapid development in the 1920s. Also recounts Lauder's initial involvement in the sector, making skin care products and selling them in Manhattan beauty parlors during the Great Depression. Pays particular...
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Keywords:
Fluctuation;
Organizational Change and Adaptation;
Market Entry and Exit;
Entrepreneurship;
Luxury;
Business Strategy;
Society;
Beauty and Cosmetics Industry;
United States
Koehn, Nancy F. "Estee Lauder and the Market for Prestige Cosmetics." Harvard Business School Case 801-362, February 2001. (Revised February 2002.)
- 2013
- Article
The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities
By: Michael Beer
Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)...
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Keywords:
Organization Alignment;
Dynamic Capabilities;
Organization Design;
Organizational Prototyping;
Organizational Silence;
Organizational Learning;
Organizational Change and Adaptation;
Strategic Planning;
Organizational Design
Beer, Michael. "The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities." Journal of Organization Design 2, no. 1 (2013).
- February 2013
- Case
LEGO (A): The Crisis
By: Jan W. Rivkin, Stefan H. Thomke and Daniela Beyersdorfer
As this case opens, iconic toymaker LEGO stands on the brink of bankruptcy. Jørgen Vig Knudstorp, LEGO's young and newly appointed CEO, must size up changes in the toy industry, learn from the company's recent moves, and craft a strategy that will put LEGO back on...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Competitive Strategy;
Crisis Management;
Insolvency and Bankruptcy;
Consumer Products Industry
Rivkin, Jan W., Stefan H. Thomke, and Daniela Beyersdorfer. "LEGO (A): The Crisis." Harvard Business School Case 713-478, February 2013.
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
business opportunities, managers can reassess innovation strategies, consumers will be able to take advantage of new environments, and policy and regulation will adapt to keep everyone safer in the future. With foresight, the results of...
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by Hong Luo and Alberto Galasso
- Article
Reimagining the Balanced Scorecard for the ESG Era
By: Robert S. Kaplan and David McMillan
Companies are increasingly aware that their customers and society in general expect businesses to adopt and work towards social and environmental objectives as well as the traditional financial ones. This involves not only re-evaluating firms’ models but re-imagining...
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Keywords:
ESG (Environmental, Social, Governance) Performance;
Business Ecosystems;
Balanced Scorecard;
Adaptation;
Business Model;
Business and Stakeholder Relations
Kaplan, Robert S., and David McMillan. "Reimagining the Balanced Scorecard for the ESG Era." Harvard Business Review Digital Articles (February 3, 2021).
- Web
The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School
the idea to colleagues. On December 27, 1943, Richard Kriebel wrote about a momentous conversation with Land just a few weeks earlier: "On Dec. 10, 1943 at his home, Edwin H. Land disclosed to me a novel self-developing film which when mounted in a camera of novel...
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- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
$1,850 Certificate test Leadership Principles Professors Joshua Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions that drive team performance. 6 weeks,...
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- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles and responsibilities to score quick wins. Clearing...
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- November 2023
- Case
UST's Adoption of Open Talent
By: Christopher Stanton and Kristen Senz
This case details the 2020 launch and subsequent scaling of UST’s Open Talent initiative, a program to integrate freelancers from digital platforms into its workforce. The case highlights how the shifting post-pandemic world, including layoffs, wage inflation, and...
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Keywords:
Talent and Talent Management;
Employment;
Working Conditions;
Organizational Change and Adaptation
Stanton, Christopher, and Kristen Senz. "UST's Adoption of Open Talent." Harvard Business School Case 824-117, November 2023.
- October 1990 (Revised September 1993)
- Case
Changing the Culture at British Airways
By: John P. Kotter
In just 10 years, 1980-1990, British Airways turned around both its declining image and financial situation. Focusing on the paramount importance of customer service, British Airways went from "bloody awful" to "bloody awesome." Experiencing a financial crisis in 1981...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Problems and Challenges;
Customer Relationship Management;
Corporate Strategy;
Privatization;
Air Transportation Industry;
United Kingdom
Kotter, John P. "Changing the Culture at British Airways." Harvard Business School Case 491-009, October 1990. (Revised September 1993.)
- January 1995 (Revised September 2011)
- Case
Charlotte Beers at Ogilvy & Mather Worldwide (A)
By: Herminia M. Ibarra and Nicole Sackley
Examines Beer's actions on assuming leadership of Ogilvy & Mather Worldwide, the world's sixth largest advertising agency, during a period of rapid industry change and organizational crisis. Focuses on how Beers, the first outsider CEO, engages and leads a senior team...
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Keywords:
Organizational Change and Adaptation;
Leadership;
Advertising;
Organizational Structure;
Advertising Industry
Ibarra, Herminia M., and Nicole Sackley. "Charlotte Beers at Ogilvy & Mather Worldwide (A)." Harvard Business School Case 495-031, January 1995. (Revised September 2011.)
- January 1988 (Revised January 2007)
- Background Note
Leading Change
By: Michael Beer
Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes...
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Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
values and capabilities of the past while at the same time recognizing the need to adapt to the future. "A lot of companies fail because they cannot do both things simultaneously," he says. "Here we have an example of a...
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