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Show Results For
- All HBS Web
(2,262)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
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- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
data network, the easier it is for workers to lean on superiors and rely on them to make decisions. It's also easier for executives to micromanage and keep all the decisions in the corporate office. Trust is also a key factor in... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- August 2006
- Article
Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning
By: Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim
We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students... View Details
Polzer, Jeffrey T., Brad Crisp, Sirkka L. Jarvenpaa, and Jerry W. Kim. "Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning." Academy of Management Journal 49, no. 4 (August 2006). (This article was subject of a Recent Research of Note in the Organization Management Journal, Vol. 3, no. 3 (2006): 157-159.)
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
ensure that buyers and sellers who don’t know each other trust that the transactions will be safe and of high quality? This is the fundamental role of online platforms: aggregating information that is useful for buyers and sellers who... View Details
- 18 Jul 2012
- Research & Ideas
Penn State Lesson: Today’s Cover-Up was Yesterday’s Opportunity
of one typically harms their institutions far more than the direct admission of a mistake. The Greatest Generation, venerated for placing stewardship and institutional trust ahead of self-interest, contrasts starkly with those in this... View Details
- January 28, 2023
- Article
Will We Blame Self-Driving Cars? A New Study Finds That People Are Likely to Hold Autonomous Vehicles Liable for Accidents Even When They’re Not at Fault
De Freitas, Julian. "Will We Blame Self-Driving Cars? A New Study Finds That People Are Likely to Hold Autonomous Vehicles Liable for Accidents Even When They’re Not at Fault." Wall Street Journal (January 28, 2023), C5.
- March 2006 (Revised February 2007)
- Case
UBS: Towards the Integrated Firm
By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
Lal, Rajiv, Nitin Nohria, and Carin-Isabel Knoop. "UBS: Towards the Integrated Firm." Harvard Business School Case 506-026, March 2006. (Revised February 2007.)
- 02 Aug 2011
- First Look
First Look: August 2
practitioner psychologists who expertly analyze and manage their own and others' thought processes. Read the paper: http://hbr.org/2011/07/the-new-psychology-of-strategic-leadership/ar/1 Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' View Details
Keywords: Sean Silverthorne
- April 2009 (Revised September 2011)
- Case
Before the Fall: Lehman Brothers 2008
By: Clayton S. Rose and Anand Ahuja
This case examines Lehman Brothers in the months preceding its collapse. Following the announcement of a huge and unexpected second quarter loss, the CFO was removed from her post after only seven months in the job. This case explores the challenges faced by a firm... View Details
Keywords: Communication Strategy; Financial Crisis; Insolvency and Bankruptcy; Financial Management; Financial Markets; Crisis Management; Trust; Financial Services Industry
Rose, Clayton S., and Anand Ahuja. "Before the Fall: Lehman Brothers 2008." Harvard Business School Case 309-093, April 2009. (Revised September 2011.)
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
parts to design complementary products that fitted together. Successful platform leaders exert a great deal of influence. At times, they must build trust among those that choose to utilize the platform as partners. At other times, they... View Details
Keywords: by James Heskett
- February 2009
- Article
Suspended in Self-Spun Webs of Significance: A Rhetorical Model of Institutionalization and Institutionally Embedded Agency
By: Sandy Edward Green, Yuan Li and Nitin Nohria
This article employs rhetorical theory to reconceptualize institutionalization as change in argument structure. As a state, institutionalization is embodied in the structure of argument used to justify a practice at a given point in time. As a process,... View Details
Green, Sandy Edward, Yuan Li, and Nitin Nohria. "Suspended in Self-Spun Webs of Significance: A Rhetorical Model of Institutionalization and Institutionally Embedded Agency." Academy of Management Journal 52, no. 1 (February 2009): 11–36.
- 28 Feb 2005
- Research & Ideas
How to Harness Auction Fever
there is less time pressure, in which the decisions are not highly visible to evaluative others, and more generally, when the real costs and benefits of "winning" have been carefully considered. Q: What other research are you working on? A: Much of my... View Details
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
registered users, almost a third of the country’s adults, within 18 months. Lesson 5: Earn consumer trust One critical component to the success of any mobile money venture is building consumer trust, a challenge tough to overcome in many... View Details
- 11 Sep 2018
- First Look
New Research and Ideas, September 11, 2018
thereby contributes to the theory of positive optimal taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54934 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with... View Details
Keywords: Dina Gerdeman
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
field study requires a lot of ingenuity and trust from both the academics and the field participants. "Doing Empirical Research in, with, and through Companies" was the topic of a lively session last week at the annual Harvard Business... View Details
Keywords: by Carmen Nobel
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
a way to do it," with some cautions and advice about how to make such information available to all. For example, Praveen pointed out that, "It is essential to have a culture of mutual trust but we also need to have mutual... View Details
Keywords: by James Heskett
- December 2003 (Revised April 2004)
- Case
Sherif Mityas at A.T. Kearney (A): Negotiating a Client Service Predicament
By: Ashish Nanda
Sherif Mityas, recently promoted as project manager at A.T. Kearney, faced a client service challenge in his very first project experience. Mityas had been working closely for six weeks with the management team of the U.S. subsidiary of a Japan-headquartered consumer... View Details
Keywords: Management; Conflict of Interests; Business Subsidiaries; Trust; Consumer Products Industry; Japan; United States
Nanda, Ashish, and Kelley Elizabeth Morrell. "Sherif Mityas at A.T. Kearney (A): Negotiating a Client Service Predicament." Harvard Business School Case 904-031, December 2003. (Revised April 2004.)
- 11 Mar 2001
- Research & Ideas
Wired and Black: Focus on Careers
a struggle, but sometimes a rewarding one. "I don’t think you have to trust just the people who look familiar to you," Wiley said. "Even if you’re the only person of color, that doesn’t mean you can’t test the View Details
Keywords: by Carrie Levine
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
businesses were often treated as a portfolio of investments rather than an integrated worldwide business. Such cultural influences were very evident in Lever Brothers and later Unilever, where the important overseas operations were managed by an inner circle of View Details
- 15 Oct 2024
- Research & Ideas
We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?
that perhaps people see those who use it as superior to those who rely on external aids. In testing this hypothesis, the researchers found: People trust others who use willpower more than commitment strategies. The researchers asked 400... View Details
Keywords: by Michael Blanding
- 14 May 2015
- Working Paper Summaries