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  • June 2009 (Revised August 2010)
  • Background Note

How Institutional Investors Think About Real Estate

By: Arthur I Segel
Real estate is an increasingly important component in the portfolios of institutional investors. This note discusses the issues these investors must consider when investing in real estate from the legal forms of ownership, to separate or commingled funds, to property... View Details
Keywords: Investment; Investment Funds; Investment Portfolio; Property; Financial Services Industry
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Segel, Arthur I. "How Institutional Investors Think About Real Estate." Harvard Business School Background Note 209-152, June 2009. (Revised August 2010.)
  • 09 Aug 2017
  • News

Financial Fraud: It Takes Two

    How to Recalibrate Work Dynamics and Embrace Digital Transformation in a Post-Pandemic Worklplace

    Tsedal Neeley, Harvard Business School professor, award-winning author, and global management and leadership expert, recently caught up with us to share her insights and advice as the workforce continues to go through rapid transformation brought about by the... View Details
    • July 2007
    • Case

    Kristen's Cookie Company (A) (Abridged)

    By: Roger E. Bohn and Janice H. Hammond
    The student is starting his or her own business, baking make-to-order cookies. Basic times of each operation are laid out and the student is asked to determine the consequences for the operating system. Serves as an exercise and review of concepts such as capacity,... View Details
    Keywords: Entrepreneurship; Growth Management; SWOT Analysis; Operations; Outcome or Result; Performance Capacity
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    Bohn, Roger E., and Janice H. Hammond. "Kristen's Cookie Company (A) (Abridged)." Harvard Business School Case 608-037, July 2007.
    • December 2021 (Revised January 2023)
    • Case

    Katerra (A)

    By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
    In April 2020, Katerra executives struggled with a series of decisions that would determine the fate of one of the best-funded construction startups in history. Katerra was founded in 2015 by technology-industry executive Michael Marks and commercial real estate... View Details
    Keywords: Business Startups; Insolvency and Bankruptcy; Entrepreneurship; Failure; Construction; Real Estate Industry; Technology Industry; United States
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    Hyde, Lindsay N., Thomas R. Eisenmann, and Tom Quinn. "Katerra (A)." Harvard Business School Case 822-021, December 2021. (Revised January 2023.)
    • 11 Aug 2008
    • Research & Ideas

    Strategy Execution and the Balanced Scorecard

    strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and... View Details
    Keywords: by Martha Lagace
    • April 2006 (Revised June 2008)
    • Case

    New Balance Athletic Shoe, Inc.

    By: H. Kent Bowen, Robert S. Huckman and Carin-Isabel Knoop
    Considers whether New Balance, one of the world's five largest manufacturers of athletic footwear, should respond to Adidas' planned acquisition of Reebok--a transaction that would join the second- and third-largest companies in the industry. Highlights the unique... View Details
    Keywords: Mergers and Acquisitions; Production; Supply Chain Management; Performance Improvement; Competition; Consolidation; Apparel and Accessories Industry
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    Bowen, H. Kent, Robert S. Huckman, and Carin-Isabel Knoop. "New Balance Athletic Shoe, Inc." Harvard Business School Case 606-094, April 2006. (Revised June 2008.)

      Richard S. Tedlow

      Richard S. Tedlow is the Class of 1949 Professor of Business Administration at the Harvard Business School, where he is a specialist in the history of business.

      Professor Tedlow received his B.A. from Yale in 1969 and his M.A. and Ph.D. in history from... View Details

      Keywords: advertising; computer; marketing industry; retailing; semiconductor; tire
      • 2024
      • Working Paper

      An Anatomy of Performance Monitoring

      By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
      Does better monitoring improve firm performance? We study the introduction of a technology that enabled managers to track the progress of drive-thru orders in a large quick-service restaurant chain. Sales initially increased by 5%, driven by managerial training inputs,... View Details
      Keywords: Performance Monitoring; Worker Skills; Skill Depreciation; Managerial Inattention; On-the-job Training; Productivity; Multitasking; Quick Serve Restaurants; Performance Evaluation; Employees; Competency and Skills; Training; Performance Productivity; Management; Information Technology; Food and Beverage Industry; Puerto Rico
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      Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (Revised November 2024. R&R Journal of Political Economy.)
      • 14 Jul 2022
      • News

      When the Rubber Meets the Road, Most Commuters Text and Email While Driving

        DJ DiDonna

        Dennis “DJ” DiDonna has dedicated his career to commercializing social science research to create organizations which positively impact the world. 

        He is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School where he teaches the... View Details

        • March 2016
        • Teaching Note

        MasterCard: Driving Financial Inclusion

        By: Sunil Gupta
        Since joining MasterCard (MC) in 2010, CEO Ajay Banga had made advancing financial inclusion (FI)—bringing formal financial services to marginalized populations—an important goal for the company. In 2014, MC had entered a number of partnerships with governments and... View Details
        Keywords: Financial Inclusion; Banking; Equality and Inequality; Credit Cards; Developing Countries and Economies; Banking Industry; South Africa; Nigeria
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        Gupta, Sunil. "MasterCard: Driving Financial Inclusion." Harvard Business School Teaching Note 516-068, March 2016.
        • 25 Apr 2022
        • Video

        Lab to Market: Course Overview with Professor Kyle Myers

        • July–August 2013
        • Article

        Six Ways to Sink a Growth Initiative

        By: Donald L. Laurie and J. Bruce Harreld
        The conventional wisdom about how best to pursue growth—launch a slew of initiatives in high-potential areas; appoint some promising young managers to lead them; locate them safely away from the established businesses—is a recipe for failure, according to the authors.... View Details
        Keywords: Failure; Growth and Development Strategy
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        Laurie, Donald L., and J. Bruce Harreld. "Six Ways to Sink a Growth Initiative." Harvard Business Review 91, nos. 7/8 (July–August 2013): 82–90.
        • 01 Sep 2006
        • What Do You Think?

        Are We Ready for Self-Management?

        fewer, higher-paying management positions. The other was to train thousands of entry-level workers at its stores to manage themselves. This enabled Taco Bell to assign one View Details
        Keywords: by James Heskett
        • 25 Nov 2019
        • Research & Ideas

        When Your Passion Works Against You

        There’s a time and a place for it,” says Harvard Business School Assistant Professor Jon M. Jachimowicz. “It can even be dangerous if you’re not careful about when, how, and to whom you express passion.” Passion can be intoxicating When... View Details
        Keywords: by Dina Gerdeman
        • August 2005 (Revised April 2006)
        • Case

        Kemps LLC: Introducing Time-Driven ABC

        By: Robert S. Kaplan
        Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small... View Details
        Keywords: Activity Based Costing and Management; Customer Relationship Management; Cost Accounting; Managerial Roles; Cost Management; Earnings Management; Business Strategy; Time Management; Growth and Development Strategy; Management Teams; Decisions; Food and Beverage Industry
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        Kaplan, Robert S. "Kemps LLC: Introducing Time-Driven ABC." Harvard Business School Case 106-001, August 2005. (Revised April 2006.)
        • 12 Sep 2023
        • What Do You Think?

        Who Gets the Loudest Voice in DEI Decisions?

        of ESG, there are similar controversies around DEI. For example, marketing to or recruiting from a particular group—for example, members and allies of the LGBTQ community—might offend other people or cause others to feel threatened. "The issue at one View Details
        Keywords: by James Heskett
        • December 2001
        • Case

        Cybersettle

        By: Michael A. Wheeler and Gillian Morris
        Cybersettle's management faced a dilemma: How could they turn their company, which provided confidential online settlement services for insurance claims, into a profitable enterprise? Having started during the heady days of Internet "dot-com fever," the company now had... View Details
        Keywords: Restructuring; Bids and Bidding; Negotiation Process; Conflict and Resolution; Business Strategy; Commercialization; Internet; Insurance Industry
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        Wheeler, Michael A., and Gillian Morris. "Cybersettle." Harvard Business School Case 902-158, December 2001.
        • November 2004 (Revised May 2005)
        • Case

        Marvel Enterprises, Inc.

        By: Anita Elberse
        The management team of Marvel Enterprises, known for its universe of superhero characters that includes Spider-Man, the Hulk, and X-Men, must reevaluate its marketing strategy. In June 2004, only six years after the company emerged from bankruptcy, Marvel has amassed a... View Details
        Keywords: Intellectual Property; Business Model; Brands and Branding; Marketing Strategy; Opportunities; Growth and Development Strategy; Rights; Entertainment and Recreation Industry
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        Elberse, Anita. "Marvel Enterprises, Inc." Harvard Business School Case 505-001, November 2004. (Revised May 2005.)
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