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  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

maintain a total return to shareholders greater than their industry peers for more than ten years. And so, it seems, there is value in being reminded from time to time what really works. Excel At Four... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 2017
  • Chapter

Entrepreneurship in Larger Companies

By: William R. Kerr
Entrepreneurship in large and established companies is vital for their long-term success. Incumbent firms face many challenges ranging from global competition to digitization. In times past, being caught flat-footed might have set a company back several years, but it... View Details
Keywords: Corporate Entrepreneurship
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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • 22 May 2012
    • News

    Are You Sleeping With Your Smartphone?

    • 2011
    • Book

    The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

    By: Teresa M. Amabile and Steve J. Kramer
    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
    Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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    • 06 Nov 2012
    • First Look

    First Look: November 6

    90th anniversary is a sensible time to revisit a basic question: Are organizations more likely to succeed if they adopt good management practices? The answer may seem obvious to most HBR readers, but these... View Details
    Keywords: Sean Silverthorne
    • December 2001
    • Case

    Cybersettle

    By: Michael A. Wheeler and Gillian Morris
    Cybersettle's management faced a dilemma: How could they turn their company, which provided confidential online settlement services for insurance claims, into a profitable enterprise? Having started during the heady days of Internet "dot-com fever," the company now had... View Details
    Keywords: Restructuring; Bids and Bidding; Negotiation Process; Conflict and Resolution; Business Strategy; Commercialization; Internet; Insurance Industry
    Related
    • June 2011
    • Article

    The BP Oil Spill as a Cultural Anomaly?: Institutional Context, Conflict, and Change

    By: Andrew J. Hoffman and P. Devereaux Jennings
    This article argues that the BP Oil Spill is, potentially, a “cultural anomaly” for institutional changes in environmental management and fossil fuel production. The problem as defined by the spill’s context, the potential solutions provided by the competing logics in... View Details
    Keywords: Problems and Challenges; Environmental Management; Pollutants; Energy Industry
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    • April 1994 (Revised October 2002)
    • Case

    Frito-Lay, Inc.: A Strategic Transition (1987-1989)

    By: Lynda M. Applegate
    Describes the actions taken by the new CEO to return the company to profitability, to clarify the vision, and then to build the infrastructure (human, capital, and information) needed to support the long-term change in strategy and organization. Ends with senior... View Details
    Keywords: Transition; Organizational Change and Adaptation; Information Technology; Management Teams; Business Strategy; Food and Beverage Industry
    Related
    • December 2021 (Revised January 2023)
    • Case

    Katerra (A)

    By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
    In April 2020, Katerra executives struggled with a series of decisions that would determine the fate of one of the best-funded construction startups in history. Katerra was founded in 2015 by technology-industry executive Michael Marks and commercial real estate... View Details
    Keywords: Business Startups; Insolvency and Bankruptcy; Entrepreneurship; Failure; Construction; Real Estate Industry; Technology Industry; United States
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    • January 2021
    • Case

    Leading Culture Change at SEB

    By: Amy C. Edmondson and Elena Corsi
    The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details
    Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden
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      Leslie K. John

      Leslie K. John is a Professor of Business Administration at Harvard Business School. Currently, she teaches on the topics of Negotiation, Marketing and Behavioral Economics in various Executive Education courses, including in the Program for Leadership Development.... View Details

      Keywords: diet services; health care; internet; marketing industry
      • 08 Oct 2020
      • Research & Ideas

      Keep Your Weary Workers Engaged and Motivated

      [This is the sixth installment in a monthly series on management issues in the time of COVID-19.] We recently asked 600 CEOs: What is keeping you awake at night during this global pandemic? A major and... View Details
      Keywords: by Boris Groysberg and Robin Abrahams
      • 21 Sep 2020
      • Research & Ideas

      Are You Sabotaging Your Own Company?

      the General Management Program at HBS. In advising global firms, Thomke has seen that in many cases, a company’s biggest obstacle to success doesn’t necessarily come from competitors, the economy, or other outside forces, but can actually... View Details
      Keywords: by Dina Gerdeman
      • March 22, 2012
      • Article

      Global Team Leaders Must Deliberately Create 'Moments'

      By: Tsedal Neeley
      Global teams face the challenge of having to operate with limited face-to-face contact and across vast distances, time zones, language backgrounds, and contexts, as well as cultural differences. In turn, these differences generate disruptions to team cohesion and top... View Details
      Keywords: Global Range; Groups and Teams; Management Practices and Processes
      Related
      • 10 Jul 2007
      • What Do You Think?

      How Much of Leadership Is About Control, Delegation, or Theater?

      excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details
      Keywords: by Jim Heskett
      • 2013
      • Article

      The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

      By: Michael Beer
      Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details
      Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design
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      • 26 Aug 2002
      • Research & Ideas

      High-Stakes Decision Making: The Lessons of Mount Everest

      anticipatory regret can lead to indecision and costly delays. 71 This anxiety can be particularly problematic for executives in fast-moving industries. Successful management teams in turbulent industries develop certain practices to cope... View Details
      Keywords: by Michael A. Roberto
      • Article

      A Head Start on Succession

      By: Joseph L. Bower
      Our studies of CEO succession over the past several years have shown some improvements in the trends in CEO turnover, often resulting from outside pressures for improved oversight and better corporate governance. The next step in improving CEO succession—and ultimately... View Details
      Keywords: Investment Return; Corporate Governance; Governing and Advisory Boards; Leadership Development; Management Practices and Processes; Management Succession; Management Teams; Business and Shareholder Relations
      Related
      • 25 Aug 2014
      • HBS Case

      Starbucks Reinvented

      untested arenas that define the company as it exists today. "This case distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence in the frame of a very relevant... View Details
      Keywords: by Julia Hanna; Food & Beverage