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  • All HBS Web  (7,553)
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Show Results For

  • All HBS Web  (7,553)
    • People  (6)
    • News  (1,528)
    • Research  (4,985)
    • Events  (58)
    • Multimedia  (97)
  • Faculty Publications  (3,688)
← Page 45 of 7,553 Results →
  • 2021
  • Article

Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services

By: Samantha Bates, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain and Yunhan Xu
This paper analyzes the extent to which the Internet’s global domain name resolution (DNS) system has preserved its distributed resilience given the rise of cloud-based hosting and infrastructure. We explore trends in the concentration of the DNS space since at least... View Details
Keywords: Domain Name System; Resilience; Entropy; Internet and the Web; Infrastructure; Performance Effectiveness; Safety; Cybersecurity
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Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, Jonathan Zittrain, and Yunhan Xu. "Evidence of Decreasing Internet Entropy: The Lack of Redundancy in DNS Resolution by Major Websites and Services." Journal of Quantitative Description: Digital Media 1 (2021).
  • Forthcoming
  • Article

The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment

By: Raffaella Sadun, Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh
Despite the continuing US hospital merger wave, it remains unclear how mergers change, or fail to change, hospital behavior and performance. We open the “black box” of hospital practices through a mega-merger between two for-profit chains. Benchmarking the merger's... View Details
Keywords: Performance Improvement; Mergers and Acquisitions; Health Industry
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Sadun, Raffaella, Martin Gaynor, Adam Sacarny, Chad Syverson, and Shruthi Venkatesh. "The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment." Review of Economics and Statistics (forthcoming). (Pre-published online October 23, 2023.)
  • July 2008
  • Supplement

The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) and (B) (CW)

By: Karthik Ramanna
Keywords: Goodwill Accounting
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Ramanna, Karthik. "The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) and (B) (CW)." Harvard Business School Spreadsheet Supplement 109-702, July 2008.
  • 18 Mar 2025
  • Video

Are corporate AI systems reinforcing inequality? MIT’s Catherine D'Ignazio reveals blind spots in data science

  • 01 Aug 2011
  • News

Evidence That Sets the Record Straight – How Management System Standards Add Value to Any Organization

  • 20 Apr 2019
  • News

Capitalism in crisis: U.S. billionaires worry about the survival of the system that made them rich

  • Web

The Opportunity for Service and to Create Systemic Change | Social Enterprise | Harvard Business School

  • 21 Oct 2010
  • Conference Presentation

How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness

By: Michael W. Toffel
Keywords: Management Systems; Employees; Quality; Happiness; Profit
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Toffel, Michael W. "How the ISO 9001 Standard for Quality Management Systems Improves Employee Morale and Increases Profitability and Competitiveness." Paper presented at the IBS User Forum, Boston, October 21, 2010.
  • June 2014 (Revised March 2017)
  • Teaching Note

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred
This is the teaching note for Agero: Enhancing Capabilities for Customers (HBS No. 113-001) View Details
Keywords: Management Control Systems; Execution; Organization Structure; Diagnostic Control Systems; Interactive Control Systems; Performance Goals; Performance Measurement; Strategy; Organizational Design; Performance Evaluation; Customer Focus and Relationships
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Simons, Robert, and Natalie Kindred. "Agero: Enhancing Capabilities for Customers." Harvard Business School Teaching Note 114-093, June 2014. (Revised March 2017.)
  • December 1985
  • Article

Gender and Sex-Role Attributes as Predictors of Utilization of Natural Support Systems During Personal Stress Events

By: Timothy Butler, Steven Giordano and Steven Neren
Keywords: System; Health; Gender
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Butler, Timothy, Steven Giordano, and Steven Neren. "Gender and Sex-Role Attributes as Predictors of Utilization of Natural Support Systems During Personal Stress Events." Sex Roles 13, nos. 9-10 (December 1985).
  • November 2016 (Revised December 2016)
  • Module Note

Strategy Execution Module 14: Managing Strategic Risk

By: Robert Simons
This module reading provides an overview of the business conduct boundaries, strategic boundaries, and internal control systems used to manage risk. Boundary systems—linked to clear, enforceable sanctions—are essential whenever demanding performance goals are set and... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Boundary Systems; Innovation; Internal Controls; Fraud; Human Behavior; Staff Experts; Strategy; Risk Management; Behavior; Governance Controls; Management Practices and Processes; Boundaries; Employees; Business Strategy; Innovation and Invention
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Simons, Robert. "Strategy Execution Module 14: Managing Strategic Risk." Harvard Business School Module Note 117-114, November 2016. (Revised December 2016.)
  • 2023
  • Working Paper

When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement

By: Ryan W. Buell, Wei Cai and Tatiana Sandino
Gamified training is a novel management control system in which companies use gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training using data from a natural field... View Details
Keywords: Gamified Training; Management Control Systems; Employee Engagement; Employees; Learning; Training; Motivation and Incentives; Performance
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Buell, Ryan W., Wei Cai, and Tatiana Sandino. "When Does Gamified Training Improve Performance? The Roles of Office and Leader Engagement." Harvard Business School Working Paper, No. 19-101, March 2019. (Revised October 2023.)
  • Article

Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision

By: Laura Phillips Sawyer
In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying wages in company store scrip and mandated monthly wage payments. The court held that the legislature could not prescribe mandatory wage contracts for legally competent... View Details
Keywords: Wages; Rights; Fairness; Lawsuits and Litigation; Laws and Statutes; Pennsylvania
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Phillips Sawyer, Laura. "Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision." Journal of the Gilded Age and Progressive Era 12, no. 3 (July 2013): 285–319.
  • July 1991 (Revised May 1995)
  • Case

Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States

Deals with the coming of the mechanized textile industry to the United States, and with it, the nation's first factories. Considers the introduction of small spinning mills in Rhode Island, and the appearance of large integrated spinning and weaving mills in... View Details
Keywords: Technological Innovation; Business History; Production; Industry Growth; Manufacturing Industry; Rhode Island; Massachusetts
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McCraw, Thomas K. "Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States." Harvard Business School Case 792-008, July 1991. (Revised May 1995.)
  • March 1998 (Revised September 1999)
  • Supplement

Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997

By: Rosabeth M. Kanter and Thomas Dretler
Supplements the case. View Details
Keywords: Information Technology Industry; Mexico
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Kanter, Rosabeth M., and Thomas Dretler. "Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997." Harvard Business School Supplement 398-075, March 1998. (Revised September 1999.)
  • 1979
  • Working Paper

Formal Systems of Appraisal of Individual Performance: Some Considerations, Critical Issues, and Applications to Non-Profit Organizations

By: R. M. Kanter and D. Brinkerhoff
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Kanter, R. M., and D. Brinkerhoff. "Formal Systems of Appraisal of Individual Performance: Some Considerations, Critical Issues, and Applications to Non-Profit Organizations." PONPO Working Paper, No. 10, September 1979. (Yale University, Program on Non-Profit Organizations (PONPO), Institution for Social and Policy Studies.)
  • Research Summary

Overview

My research broadly examines design choices of management control systems, with a special focus on organizational culture as an informal control mechanism and how it interacts with other formal control system View Details
  • 2021
  • Case

NiPay's Pricing Conundrum

By: Marco Bertini and Oded Koenigsberg
NiPay is a software provider competing in the Nigerian business-to-business payments market. Founded by Idaku Ibrahim nearly 20 years ago, NiPay sells two products to retailers and other merchants, which enable individual shoppers to transact either online or via a... View Details
Keywords: Payment Systems; B2B; Pricing; Software; Marketing Strategy; Nigeria
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Bertini, Marco, and Oded Koenigsberg. "NiPay's Pricing Conundrum." London Business School Case, 2021. Electronic.
  • July 2008
  • Supplement

The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) and (B) Teaching Note (CW)

By: Karthik Ramanna
Keywords: Goodwill Accounting; Information Technology; Teaching; Information; Computer Industry; Technology Industry
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Ramanna, Karthik. "The Politics and Economics of Accounting for Goodwill at Cisco Systems (A) and (B) Teaching Note (CW)." Harvard Business School Spreadsheet Supplement 109-703, July 2008.
  • 17 Mar 2011
  • News

The Spluttering Invention Machine: America’s Patent System has Problems; A New Law Would Fix only a Few

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