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Publications

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  • All HBS Web  (1,881)
    • News  (678)
    • Research  (931)
    • Events  (3)
    • Multimedia  (37)
  • Faculty Publications  (498)

Show Results For

  • All HBS Web  (1,881)
    • News  (678)
    • Research  (931)
    • Events  (3)
    • Multimedia  (37)
  • Faculty Publications  (498)
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  • 07 Sep 2011
  • First Look

First Look: Sept. 7

dollar stores to online retailers. What should Wal-Mart do as its traditional markets and core competencies no longer ensured the kind of growth that it had enjoyed for decades in the past? Purchase this... View Details
Keywords: Sean Silverthorne
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

expensive infrastructure we cannot afford. How will we tackle the large-scale changes necessary to reinvent our communities? Physical infrastructure needs a massive overhaul. We must give people the opportunity to be able to walk to View Details
Keywords: by Staff; Energy; Utilities
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in 2018. The app “creates value,” says Oberholzer-Gee, by helping... View Details
Keywords: by Lane Lambert; Technology
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable technology, there is an appreciation of... View Details
Keywords: by Carmen Nobel; Education; Health
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

the consumer's name, credit card number or security code because Apple uses a fingerprint reader on its recent iPhones to confirm identities. And when consumers add a credit or debit card with Apple Pay, the card number is not stored by... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

productivity implications from increased information technology. "We often look at systems on the basis of their technical capability, the fact that they can store this many records or process that many requests in this period of time.... View Details
Keywords: by Dina Gerdeman; Health
  • 23 Apr 2014
  • HBS Case

Are Electronic Cigarettes a Public Good or Health Hazard?

pushing them at convenience store counters. "Distribution of Blu immediately increased by a factor of three," says Quelch. Other top manufacturers followed suit, acquiring their own brands and using their shelf-space clout to... View Details
Keywords: by Michael Blanding; Food & Beverage; Advertising
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

people about where they got their dog,” Exley says. “And a story that kept coming up was that people often found their dog from another family. Not from a shelter, not from a rescue group, not from a pet store or a breeder. Just, you... View Details
Keywords: by Carmen Nobel; Retail
  • 02 Apr 2013
  • First Look

First Look: April 2

http://hbr.org/search/713405-PDF-ENG Harvard Business School Case 409-112 Lawson: Becoming the Community Store of 9,000 Japanese Communities No abstract available. Purchase this case: http://hbr.org/search/409112-PDF-ENG Harvard Business... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

papers about "The Value of a Free Customer" and "The Value of a Customer in a Social Networked World." Thomas Steenburgh: I am spending time thinking of a few different things. I have a working paper with a few graduates from our DBA program and John Deighton on how... View Details
Keywords: by Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

innovation. Download the paper: http://www.hbs.edu/research/pdf/11-099.pdf   Cases & Course MaterialsDoug Rauch: Solving the American Food Paradox José B. Alvarez and Ryan JohnsonHarvard Business School Case 512-022 Doug Rauch, the former president of grocery View Details
Keywords: Carmen Nobel
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

in 1990, describes the history of Walmart and asks what competitive strategies Kmart might adopt in response to Walmart's success. It discusses the strategy and organization of both companies in terms of HR practices, store location,... View Details
Keywords: Dina Gerdeman
  • 27 Jan 2015
  • First Look

First Look: January 27

improve the lives of the estimated 2 billion people who live on less than $2 a day by facilitating more secure, accessible, and reliable ways to store and transfer money than are currently available. The development of this ecosystem... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

negative trend. For example, to welcome people back to its stores, J.C. Penney ran deep discount sales for Mother's Day and Veterans Day. By November 2013 the retail stores posted positive sales comparisons year over year, the first time... View Details
Keywords: Sean Silverthorne
  • 12 Mar 2013
  • First Look

First Look: March 12

in 1995 to 185 million in 2011, without producing for store brands in a market in which these offerings were steadily gaining share. The company's leaders wanted to make sure Mutti maintained its position in Italy and further, to move... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2015
  • First Look

December 22, 2015

several years of phenomenal commercial success in France, Europe, and Japan, and in 2008, Mauboussin entered the U.S. market where the brand did not meet the expected success. It eventually closed its flagship store in NYC in 2014.... View Details
Keywords: Carmen Nobel
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

near breakup by the U.S. Department of Justice and Wal-Mart's less-than-stellar performance against groups who oppose the retailer's stores are just two of many examples. "Strategies Beyond the Market" overviews an additional... View Details
Keywords: Martha Lagace
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

These practices can generate substantial revenues for firms, and while price discrimination, targeted ads, and information sharing need not be detrimental to welfare, consumers are generally uncomfortable with them. When it was discovered that DVD prices on Amazon.com... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

century Britain; Henry Heinz and Marshall Field building strong brands and companies in the nascent food-processing and department store sectors; Esteé Lauder working in prestige cosmetics; Howard Schultz building the burgeoning market... View Details
Keywords: by Jim Aisner
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

boundaries around their workday. “When people typically arrive home from work, they often have a corner or a mudroom where they drop their stuff,” Norton says. “Now many people have work all over the place.” He advises storing laptops and... View Details
Keywords: by Dina Gerdeman and Danielle Kost
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