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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
organizations live-blog or live-tweet their corporate meetings or events to give employees a sense of the back-and-forth in the moment. The virtual platforms that companies are relying on these days offer a similar opportunity to invite... View Details
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
was punching above their weight," says Werker. When they did so, a small number of demographically similar countries came out on top. The Small, The Rich, The Nordic "We found a handful of smaller, richer democracies most... View Details
Keywords: by Michael Blanding
- Research Summary
Reverse Innovation
VG and Chris Trimble reveal a bold discovery with far-reaching implications in REVERSE INNOVATION: Create Far From Home, Win Everywhere (Harvard Business Review Press; April 10, 2012;... View Details
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
the experience at Airbnb provides an important lesson for other businesses with similar web platforms. Companies should be reviewing their web design and building in more anonymity. If it’s necessary to provide identifying information of... View Details
- July 2019 (Revised May 2021)
- Case
Acelerex
By: John R. Wells and Benjamin Weinstock
In early 2019, Randell Johnson, Founder and Chief Executive of Acelerex, was reflecting on the company’s first year of rapid growth and the challenges of scaling the business that lay ahead. Acelerex was riding the waves of change taking place in electrical power grids... View Details
Keywords: Energy; Energy Sources; Growth Management; Expansion; Global Strategy; Cash Flow; Energy Industry; Web Services Industry; Consulting Industry
Wells, John R., and Benjamin Weinstock. "Acelerex." Harvard Business School Case 720-360, July 2019. (Revised May 2021.)
- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
he created Japan’s first modern bank, Dai’ichi Bank (First National Bank). Its successor, Mizuho Bank, remains one of Japan’s largest banks. Observers might consider Shibusawa as Japan’s Alexander Hamilton, whose similar pop culture... View Details
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
young woman able to secure a job as a sports broadcaster only after applying the product. And several famous actors have endorsed skin-whitening products. Although men share this desire for fair skin and sometimes dip into similar creams... View Details
- Research Summary
The Institutional Foundations of Lending: Indirect Regulation and State-Building
The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
- 12 Jun 2018
- Research & Ideas
In a Landscape of 'Me Too' Drug Development, What Spurs Radical Innovation?
drug development—therapies that are chemically similar to established drugs—rather than on riskier, novel drugs. Critics say this tendency helps explain why therapeutic breakthroughs are increasingly less frequent. “When firms are making... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details
Keywords: by Julia Hanna
- 14 Jan 2020
- Research & Ideas
The Business Case for Becoming a Jack-of-All-Trades
game-changing technology, Microsoft Kinect, which transformed the field of motion-capture. Released as a gaming accessory for Microsoft’s Xbox in 2010, Kinect was leagues ahead of similar technologies such as Nintendo’s Wii and... View Details
Keywords: by Michael Blanding
- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
organizations face a similar set of challenging questions as they enter the twenty-first century. How should they respond to the increasing number of complex emergencies? To what extent should they cooperate with national governments and... View Details
Keywords: by Manda Salls
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- 04 Mar 2020
- Research & Ideas
How Schmoozing with the Boss Helps Men Get Promoted
managers who earned higher pay didn’t perform better or work longer hours than those who earned less. The researchers found that higher-paid employees worked a similar number of days and hours, and they brought in View Details
Keywords: by Dina Gerdeman
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
company and social impact accelerator adept at organizing campaigns through social media. “I chose these founders for their differences from one another,” Kanter says. “But then I saw how many similarities there were in their struggles... View Details
Keywords: by Carolyn DiPaolo
- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
and gradually. Carrots work better than sticks — especially with high-priced, hard-to-replace employees. Scenario 3: The Product Or Market Extension M&a The third category is the M&A deal created to extend a company's product line or international reach.... View Details
Keywords: by Joseph L. Bower
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
people to act in ways that run counter to the best interests of their companies.—Michael C. Jensen Such cases of distorted decision making are legion in business. No doubt, you could list similar instances that you've observed—or perhaps... View Details
Keywords: by Michael C. Jensen
- 18 Feb 2019
- Book
What’s Really Disrupting Business? It’s Not Technology
When I started eight years ago looking into what was going on in certain industries, what came out initially was this idea that it was technology, right? We all talked about Google, Amazon, Facebook, and Apple. But in many industries, both the disrupter and the... View Details
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
their leaders for the coming years." Generational differences related to the development of millennials comprise, according to Muder Chiba, "a global phenomenon." Amy Lynch concurred, saying, "When I talk with recruiters for international firms,... View Details
Keywords: by Jim Heskett
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
could greatly offend them ”) A journey of ‘relational reconciliation’ By asking questions and sharing information about themselves—whatever the results—the tutors engaged in what Ramarajan and Reid describe as “relational reconciliation,” and a potential framework for... View Details
Keywords: by Julia Hanna