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  • All HBS Web  (2,154)
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    • News  (779)
    • Research  (1,018)
    • Events  (6)
    • Multimedia  (35)
  • Faculty Publications  (502)
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  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

savings and home equity loans, bank loans have been the critical source of capital for small businesses," Mills says. When Mills arrived at SBA in 2009, the nation was in recession, and lending to small businesses was at a... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

example of IBM reducing electricity consumption significantly between 1990 and 2012 and saving $477 million in the process. The role of academics in this process, she said, is the traditional one: to think clearly, see what is true, not... View Details
Keywords: by Dina Gerdeman
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the... View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407062 Liz Claiborne and the New Working Woman Harvard Business School Case 407-060 At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life... View Details
Keywords: Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

from outsourcing may be due to two factors: If the company has outsourced in order to save money, it is probably not focusing on customer needs. Or, if it has outsourced primarily because it is not able to handle the volume of calls... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

challenges to the international resettlement community, Paulson says. “If I knew in the future that some people are going to arrive who had a high chance of finding a job” in a particular area, Paulson says, “then maybe I would know to View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 09 Aug 2011
  • First Look

First Look: August 9

States, and one deceased donor can save numerous lives by providing multiple organs. Nevertheless, most Americans are not registered organ donors despite the relative ease of becoming one. We study in the laboratory an experimental game... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

there is action. At the same time it would be a wild dream to believe that private sector investment is going to save the world. Unless the appropriate government participates actively as an investor, regulator, or guarantor, there will... View Details
Keywords: by Sean Silverthorne
  • 17 May 2011
  • First Look

First Look: May 17

especially on high-income young workers and (2) lowers average taxes on all young workers relative to older workers when private saving and borrowing are restricted. Finally, I calculate and characterize the welfare gains from age... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

environmental impact or even save the planet. The lesson of history is that making business sustainable is a hard journey, littered with system-wide roadblocks, but it is a journey that is possible and one that is urgently needed.... View Details
Keywords: Dina Gerdeman
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

quiet scandal. In a time of tightening ad budgets, losses to advertising fraud come straight from the bottom line—but savings can be equally dramatic. Here's a look behind the veil—an explanation of ad practices that have cheated even the... View Details
Keywords: Martha Lagace
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

increased by 9.4% following the first managerial change. Our results highlight the important complementarities between incentives and management practices, especially in developing countries. A back-of-the-envelope calculation that suggests India could View Details
Keywords: Dina Gerdeman
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

you've done on firms' location decisions. Could businesses be doing a better job of that? MP: American businesses should be locating certain activities abroad because that makes them more competitive by enabling them to better penetrate international markets. In some... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

happened in natural gas in the late 1980s and early 1990s. And, there's always money to be saved in industrial sourcing. If management really focuses on purchasing and puts effort into it, you can always View Details
Keywords: by Staff; Web Services; Technology
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Mubadala's charge was to develop Abu Dhabi. According to some observers, ADIA was a "sovereign savings fund," while Mubadala was a government-owned investment firm. Mubadala is supposed to invest the wealth of the emirate in... View Details
Keywords: Martha Lagace
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

season and what it will take to win over anxious customers. Here's what they said. Jill J. Avery: Mind the details and focus on customer service Persistent unemployment plagues many families, and people are saving more and spending less... View Details
Keywords: by Danielle Kost; Retail
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

in Brussels, it was precisely 100 years—to the day—after another world leader, U.S. President Woodrow Wilson, had visited the continent in the hopes of saving it. Both the parallels and the perpendicularities between the negotiation sagas... View Details
Keywords: Dina Gerdeman
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

medications, marketing the selling capabilities in the face of falling revenues and an imminent workforce reduction. Rather than downsize the organization quickly to save costs, Wyss and his team took a different approach. They told the... View Details
Keywords: Sean Silverthorne
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

deftly: “How to most effectively communicate with all employees remotely and show empathy, while running around with [my] hair on fire trying to save the current business while at the same time trying to shape the future of the company in... View Details
Keywords: by Boris Groysberg and Robin Abrahams
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