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  • November 2010 (Revised January 2011)
  • Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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  • February 1992 (Revised September 2003)
  • Case

Beech-Nut Nutrition Corporation (A-1)

By: Lynn S. Paine
The CEO of Beech-Nut Nutrition Corp. must decide what to do when he receives information that the company's supply of apple juice concentrate may be adulterated. The concentrate is used in many of the company's juice products. It appears that others in the company may... View Details
Keywords: Quality; Law; Ethics; Nutrition; Management Teams; Decisions; Business or Company Management; Communication; Governance Compliance; Information Management; Corporate Finance; Food and Beverage Industry; United States
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  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

negotiated relationship that individuals have with other individuals or that individuals have with society. In addition, there is a cultural quality about what constitutes a leader that changes across social situations, whether we are... View Details
Keywords: by Martha Lagace; Education
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

Fighting bias will be key Teams formed across department and location boundaries tend to be more diverse. What will it take for these teams to outperform during rockier times? Managing implicit bias will be essential to not only engage... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

rebuilt successfully, it can come back even stronger. Sandra J. Sucher is the MBA Class of 1966 Professor of Management Practice at Harvard Business School and served as vice president of corporate quality... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 2013
  • Working Paper

The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry

By: Albert W. Sheen and Shai Bernstein
What, if anything, do private equity firms do with businesses they acquire? We find evidence of significant operational changes in 101 restaurant chain buyouts between 2002 and 2012. Analysis of health inspections conducted for over 50,000 stores in Florida shows that... View Details
Keywords: Safety; Quality; Private Equity; Food; Management Practices and Processes; Leveraged Buyouts; Performance Efficiency; Retail Industry; Food and Beverage Industry; Florida
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  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

destination. In order to establish greater connection with their customers, the company decided to distribute directly to dealers. Those selling Land Cameras quickly learned the benefits of a system that could take a photograph and instantaneously reveal the View Details
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

perks like bonuses, commissions, or stock options tied to hitting certain goals. But managers may not realize that these incentives could contribute to employee dissatisfaction, burnout, and personal problems at home. “The more our... View Details
Keywords: by Rachel Kim Raczka
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

organization or business is to improve the quality of life, period,” Chopra says. “Focus on the quality of life for your employees because if your employees are happy, then your customers are going to be... View Details
Keywords: by Ranjay Gulati
  • 17 Aug 2010
  • First Look

First Look: August 17

  PublicationsAn Investigation of Earnings Management through Marketing Actions Authors:Craig J.Chapman, Thomas J. Steenburgh Publication:Management Science (forthcoming) Abstract Prior research hypothesizes that View Details
Keywords: Martha Lagace
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

new research paper demonstrates that the fundamental attribution error is so deeply rooted in our decision making that not even highly trained people-evaluators, such as hiring managers and school admissions officers, can defeat its... View Details
Keywords: by Anna Secino; Education; Employment
  • 06 Aug 2021
  • Book

Steve Jobs and the Rise of the Celebrity CEO

and services inextricably linked to bosses with outsized personalities. Think Jeff Bezos of Amazon, Steve Jobs of Apple, and Elon Musk of Tesla. All these leaders have one thing in common: charisma—and in fact, today it’s a quality that... View Details
Keywords: by Dina Gerdeman
  • Fast Answer

Patent search: A comparative table of databases

allows patent quality analysis based on the Patent Assets Index Methodology. Such an analysis helps tech driven companies gain valuable insights into the strength and relative value of patents and patent portfolios. It informs... View Details
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

when big scandals happen, like Enron and WorldCom, the weak link often turns out to be auditors. Managers are mostly truth-tellers but have incentives to embellish and sometimes commit fraud. So we rely on auditors to mitigate that... View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

Align your organization around a value-based strategy: Build a firm foundation for exploring and implementing strategy transformation Manage the issues that arise when implementing new approaches Lead strategic and organizational change... View Details
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

make a difference to the business itself. “Investing in prosocial missions actually will help you attract candidates,” Zhang says. “You can get quality candidates even when lowering your wage if you're a prosocial employer." Policymakers... View Details
Keywords: by Rachel Layne
  • Web

Negotiation Course Online | HBS Online

This course is part of the Leadership & Management track. Introduction to Negotiation Mastery ENROLL NOW No application needed for our certificate programs. Start your journey today! Negotiation Mastery $1,850 Next 8-week session starts... View Details
  • 19 Aug 2008
  • First Look

First Look: August 19, 2008

blurring by retailers have generally increased both inventory levels and gross profit dollars across retail segments. Download paper: http://www.hbs.edu/research/pdf/08-078.pdf New Framework for Measuring and Managing Macrofinancial Risk... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

Henry Ford, their creation of profits and firm value employs relatively few, very well-paid people, exacerbating income inequality in our economy. They have relatively few expenditures for control over the quality of the information... View Details
Keywords: by James Heskett; Advertising; Consumer Products