Place Making - Publications - Faculty & Research

24 Feb 2009
First Look

First Look: February 24, 2009

market-type dispersion by decentralizing operations from headquarters to their stores, and, to a weaker extent, by providing higher variable pay to their store managers. Placing the Normative Logics of Accountability in 'Thick'... View Details

Keywords: Martha Lagace

27 Apr 2020
Research & Ideas

How Remote Work Changes What We Think About Onboarding

and processes. For example, companies must onboard employees remotely in a way that addresses competing tensions. Because the onboarding process must take place remotely, it will typically take longer than the in-person experience; yet... View Details

Keywords: by Boris Groysberg

18 Mar 2008
First Look

First Look: March 18, 2008

acquisition is more likely to take place when there is a common venture capital investor linking the acquirer and the target. Finally, we show that long-run post-acquisition abnormal returns are higher for the acquiring firms when the... View Details

Keywords: Martha Lagace

01 Feb 2010
Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

bequeath themselves expensive office facilities and luxurious corporate jets make different business decisions than those who do not? In this age of Wall Street excesses, these are pertinent questions that could further our understanding... View Details

Keywords: by Sarah Jane Gilbert

Web

Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School

the production of U.S. Steel corporate publications. Writers, editors, and designers worked on the selection and placement of illustrations in a wide range of corporate literature. Fred G. Korth. Nail making machines, Joliet Works,... View Details

01 Oct 1997
News

Donald J. Chiofaro

however, his $600-million, 1.8-million-square-foot International Place - one of the top ten office buildings in the country, according to the Wall Street Journal - is a Boston landmark and a monument to Chiofaro's daring and tenacity.... View Details

Keywords: Daniel Penrice

01 Oct 1999
News

Banking on Success

Commitments Committee and a senior banker. As an undergraduate at Hamilton College, Kennedy majored in art. "I did some awful paintings and metal sculpture," he laughs. "Even my mother saved only one of my paintings through the years - that's how bad they are." He... View Details

Keywords: Deborah E. Blagg

11 Dec 2012
First Look

First Look: Dec. 11

her small-cap growth fund. With only a few days left to place an order for the offering, she had to decide whether to invest and, if so, how much to invest. To make her investment decision, Rosen had to... View Details

Keywords: Sean Silverthorne

08 Sep 2015
First Look

September 8, 2015

high-level positions as less desirable yet equally attainable. In Studies 5–7, when faced with the possibility of receiving a promotion at their current place of employment or obtaining a high-power position after graduating from school,... View Details

Keywords: Carmen Nobel

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

30 Nov 2018
Blog Post

8 Reasons the Section Experience is the Best Part About HBS

imagine staying posted in one seat while different professors come in and out. Two weeks in, I “got it.” Today, when friends visit campus, I take them to the Section C classroom – my home on campus – the place we laugh, learn, and feel... View Details

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details

Keywords: by Sarah Jane Gilbert

11 Jul 2019
Sharpening Your Skills

Deconstructing 'Customer Experience'

when you don’t. A Good Place to Start Terror at the TajUnder terrorist attack, employees of the Taj Mahal Palace and Tower bravely stayed at their posts to help guests. A multimedia case study looks at the hotel's customer-centered... View Details

Keywords: by Sean Silverthorne; Retail; Service

02 Mar 2016
News

David Moss is Rewriting History

rise of German universal banking, and placing students in the decision-making role made them reconsider the myths that often surround historical figures. “What you are doing is writing the Constitution—specifically Article 1, Section 8,”... View Details

Keywords: April White

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

consider what the Toyota people are attempting to accomplish. They are saying before you (or you all) do work, make clear what you expect to happen (by specifying the design), each time you do work, see that what you expected has actually... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

07 Jun 2021
Blog Post

The Value of the HBS Case Method – Lessons from an SVMP Participant

(SVMP). I applied and attended SVMP and found the week to be one of the most informative and transformational weeks of my life. During SVMP, we were placed in sections where we studied three cases a day and prepared for class in the... View Details

11 Jun 2018
Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

Kikovic Each year, the small northeast Texas town of Marshall pulls out all of the stops for its annual Wonderland of Lights festival. And for years, South Korean electronics company Samsung also worked hard to make it special. The... View Details

Keywords: by Michael Blanding; Legal Services

05 May 2011
What Do You Think?

How Ethical Can We Be?

further one's career, or desire to protect one's livelihood (or, one might add, one's loved ones)." In an organization, doing what's right starts at the top. Ashraf Khan commented that "Individual managers (tone at the top) play an essential role View Details

Keywords: by Jim Heskett

17 Jun 2021
Blog Post

Setting a Higher Bar on Fatherhood

weekends, but it’s because I’m busy making waffles with my two best little friends. I might be seen jumping off a Zoom meeting in a hurry, but it’s only because some “owies” are only made better by dad. There are compromises, to be sure,... View Details

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

than prescriptions picked up at a pharmacy. Nevertheless, when home delivery is offered on an opt-in basis, the take-up rate is only 6%. We study a program that makes active choice of either home delivery or pharmacy pick-up a requirement... View Details