Publications

28 Sep 2010
First Look

First Look: September 28, 2010

positively related to performance when teams are dispersed geographically, have less human capital, or are faced with particularly complex tasks. Our findings offer insight for theory and practice into how accessing stored organizational... View Details

Keywords: Sean Silverthorne

January 2017 (Revised May 2019)
Case

Kjell and Company: Motivating Salespeople with Incentive Compensation (A)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details

Keywords: Salesforce Management; Compensation and Benefits; Change; Decision Making; Electronics Industry; Sweden

Web

Illumination Studies and Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

that we can take a set of figures and prove anything we want to. Donald Chipman, Supervisor, Western Electric, 1931 Illumination Study, 1926 Western Electric Company Hawthorne Studies Collection Research on productivity at massive... View Details

July 2013
Case

Sample6: Innovating to Make Food Safer

By: Robert F. Higgins and Kirsten Kester

Tim Curran, CEO of Sample6, a start-up biotechnology company developing a novel food safety diagnostics platform, must decide how to partner with food industry players. How can he best convince leaders in this mature industry to adopt a new technology and improve food... View Details

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

replacing one toxic worker, which is almost double the figure a company gains from hiring a “superstar.” A superstar in the top 1 percent of performers adds $5,303 in increased performance to a company’s... View Details

Keywords: by Roberta Holland

19 Jan 2011
First Look

First Look: Jan. 18

http://press.princeton.edu/titles/9390.html Why You Aren't Buying Venezuelan Chocolate Author:Rohit Deshpandé Publication:Harvard Business Review 88, no. 12 (December 2010) Abstract The article discusses the "provenance paradox," wherein consumers are... View Details

Keywords: Sean Silverthorne

Web

Dean Srikant Datar | About

and machine learning and artificial intelligence. He has published his work on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives, and View Details

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

worked are positively correlated with firm performance, and differences between family and non-family CEOs account for approximately 18% of the performance gap between family and non-family firms. We investigate the sources of the... View Details

Keywords: Sean Silverthorne

24 Jul 2012
First Look

First Look: July 24

sector and the Key Performance Indicators (KPIs) for reporting on them would significantly improve the ability of companies to report on their Environmental, Social and Governance (ESG) performance. Here's a Tip: Prosocial Gratuities Are... View Details

Keywords: Sean Silverthorne

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and... View Details

Keywords: by Robert S. Kaplan & David P. Norton

22 May 2018
First Look

New Research and Ideas, May 22, 2018

forthcoming American Economic Review Innovation, Reallocation and Growth By: Acemoglu, Daron, Ufuk Akcigit, Harun Alp, Nicholas Bloom, and William R. Kerr Abstract—We build a model of firm-level innovation, productivity growth, and... View Details

Keywords: Dina Gerdeman

August 2017 (Revised July 2018)
Case

MannKind Corporation: Take a Deep Breath, This Time Afrezza Will Work

By: Elie Ofek and Amanda Dai

In June 2014, MannKind Corporation announced that after years of development and billions of dollars in expenses, the FDA had finally approved its drug, Afrezza. MannKind would thus be the only company with an inhalable insulin on the market. As an alternative to... View Details

Keywords: Health Care and Treatment; Product Launch; Product Positioning; Marketing Strategy; Adoption; Pharmaceutical Industry

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

investors, started to centralize decisions about product selection, and slashed prices by as much as 40 percent on some items. Employees struggled, however. They were frustrated about having to do paperwork instead of helping customers,... View Details

Keywords: by Michael Blanding; Food & Beverage

01 Nov 2021
What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

University (completed before the outset of the pandemic) concluded that a strong corporate culture fosters better execution, reduction in agency cost, and therefore, higher productivity and creativity. Of the many executives surveyed, 92... View Details

Keywords: by James Heskett

29 Oct 2013
First Look

First Look: October 29

complete. The local was never entirely subsumed by the global. Convergence and homogenization were stronger in aspirations than in preferences for particular products and scents, which remained more persistently local despite the spread... View Details

Keywords: Sean Silverthorne

September 2003
Case

Driving Change at Seagate

By: Rosabeth M. Kanter, Douglas A Raymond and Lyn Baranowski

A new CEO, Steve Luczo, together with COO Bill Watkins, have led a turnaround of Seagate, raising productivity dramatically and increasing innovation through teamwork, cross-functional collaboration, and other transformations in the culture of this manufacturer of disk... View Details

Keywords: Growth and Development; Transformation; Business and Shareholder Relations; Collaborative Innovation and Invention; Groups and Teams; Performance Productivity; Initial Public Offering; Going Public; Information Technology Industry