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Show Results For
- All HBS Web
(1,140)
- People (2)
- News (143)
- Research (895)
- Events (4)
- Multimedia (15)
- Faculty Publications (541)
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
salary negotiations, we hear women say, "I don't want people to think I'm too aggressive." But if you flip that around, the perception of you when you don't negotiate is much more negative than the View Details
Keywords: by Martha Lagace
- 05 Sep 2017
- News
Living the Quantitative Life
out enough or you had too much sun—what sort of picture has it painted of you? Grana: I'm often wrong in terms of my expectations of—of my perception of myself versus the reality of myself. One is the example I just mentioned—the... View Details
- 12 Dec 2012
- Research & Ideas
Book Excerpt: Strength in Numbers
generally not thwarted diffuse public interests in reducing emissions. Rather, it is differences in the broad public perception of need that explain most of the variance in emissions reduction we observe across countries. The point of... View Details
Keywords: Re: Gunnar Trumbull
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
turn indicate to what degree operating managers can control customer satisfaction. Essentially, we're looking at the entire operating system and drilling down to determine which factors are most important for driving perceptions of... View Details
Keywords: by Julia Hanna
- 01 Jun 2015
- News
Alumni Take Action to Improve US Competitiveness
focused on the role of business leaders in this issue. For the HBS faculty team, that meant engaging with HBS alumni in multiple ways. First, the Project launched an unprecedented survey of all alumni “to get their perceptions on how the... View Details
- 01 Aug 2001
- News
HBS Alumni Association Board of Directors: President's Report
graduates indicated a vast disconnect between the School's resources and the perceptions of students and recent alumni. The committee proposes instituting targeted presentations by senior faculty to current students, the election of... View Details
Keywords: John Hoffman
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
contribute to what we call the psychology of price. You can take the very same physical price and break it up into parts, bundle it with other items, ask for payment early, or ask for payment late, and change consumers'' perceptions of... View Details
Keywords: by Manda Mahoney
- 02 Feb 2009
- Research & Ideas
The Success of Persistent Entrepreneurs
such as skill versus perception affect performance persistence? A: While clearly skill is an important element, there is also support for the view that some component of performance persistence stems from "success breeding success." For... View Details
Keywords: by Sarah Jane Gilbert
- 03 May 2004
- What Do You Think?
How Much Is Enough?
compared to the others. As a manager, this is very complex because one must consider not only what is just enough for the firm and each employee, but also each employee's perception of what is just enough." It raises the question... View Details
Keywords: by James Heskett
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
given to broader success factors which are ethical and value centered, are or certainly can be detrimental to the society they serve ...." A more acerbic point of view was offered by Mark Anton: "The area of ethics and values is so subjective and variable to... View Details
Keywords: by James Heskett
- 27 Apr 2021
- Blog Post
There Are No HBS People, Just People Who Happen to Go to HBS
others. However, above all, I applied to HBS because I knew better. As a first-generation college student, I didn’t know how to ask the right questions, I had a limited perception of the options available for financial aid, and... View Details
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
executives to do in light of the perception by many in the public that the money was being paid out of funds provided by a Government bail-out. DeSantis' action sparked a debate regarding pay for performance in general, and retention... View Details
Keywords: by Jim Heskett
- 25 Sep 2007
- First Look
First Look: September 25, 2007
subject, Ranjay Gulati examines the 'network resources' that arise from these ties, how successful firms manage these, and how they influence strategy, access to material resources, and perceptions of a firm's legitimacy held by key... View Details
Keywords: Martha Lagace
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
that revealing the “submerged state”—ensuring that citizens can see the often-hidden work that government performs—enhances both perceptions of and engagement with government. In Study 1, viewing a video highlighting the work performed by... View Details
Keywords: Sean Silverthorne
- 21 Mar 2017
- First Look
First Look at New Research, March 21
(relative to the hiring manager) influences other organizational members’ support (or lack thereof) for who is hired through perceptions of the hiring manager’s motives and morality. We apply principles derived from the literature on... View Details
Keywords: Sean Silverthorne
- 11 Jan 2017
- Research & Ideas
The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes
color “was a malleable, external characteristic of the food,” Hisano says—per consumer perception that an orange should live up to its name. “By the 1940s, the so-called color-add process had been widely adopted in Florida,” she writes.... View Details
Keywords: by Carmen Nobel
- 03 May 2016
- First Look
First Look, May 3, 2016
employee perceptions of employment security. In particular, we exploit exogenous state-level changes in unemployment insurance benefits and test for partial unwinding of prior upward earnings management when benefits increase. An increase... View Details
Keywords: Sean Silverthorne
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
Regarding delegation of responsibility, Bill Edwards commented, “When companies name a person to the role of CXO too often others think they are off the hook for managing the customer experience The CXO must enable and insist others to be responsible for customers’... View Details
Keywords: by James Heskett
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
performance: Delivering performance versus alternatives is key and perceptions matter, which is why communicating value is so important. Companies make money where the spread between cost and perceived value is greatest, and our research... View Details
- 30 Jul 2014
- Lessons from the Classroom
Teaching The Deal
which ones are ultimately most effective. Even a smile is a good negotiating tool.Photo: iStockPhoto One common takeaway: People's perceptions of their negotiation strengths and weaknesses are not always on target. "People come into... View Details