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Publications

Publications

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  • All HBS Web  (2,040)
    • People  (6)
    • News  (624)
    • Research  (1,154)
    • Events  (7)
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Show Results For

  • All HBS Web  (2,040)
    • People  (6)
    • News  (624)
    • Research  (1,154)
    • Events  (7)
    • Multimedia  (6)
  • Faculty Publications  (391)
← Page 45 of 2,040 Results →
  • 08 Dec 2020
  • Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see... View Details
Keywords: by Michael Blanding; Employment
  • 01 Mar 2018
  • News

Every Trick in the Book

smell, would go. Behind the brown paper that covered the store’s windows for several months that year, Brody was building a new kind of brick-and-mortar bookstore for the age of Amazon. When BookHampton opened its doors in 1971, it wasn’t... View Details
Keywords: April White
  • 30 Aug 2004
  • Research & Ideas

Real Estate: The Most Imperfect Asset

cause different individuals to pay different prices. Real estate is the most imperfect of all asset classes. A simple example that illustrates imperfections in the real estate market is the high level of transaction costs involved with... View Details
Keywords: by Sarah Jane Johnston; Construction; Real Estate
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

pieces you want to protect-the component on which you'll build the value-capturing part of your business-and the knowledge that you're going to put into the public domain. Let your users go to town on the open parts of the system, but be... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

the world's foremost commercializer of products of new technologies in consumer electronics including the Walkman, Triton Color TV, the VCR, the CD (and CD-ROM), and the DVD. Matsushita became the industry's most successful firm in product development, production, and... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up. READ MORE Hanna: Your book opens by setting the scene almost like an HBS case.... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • Web

Agents of Change: The Founding of the AASU - The Value of Business Education

then to go into business means a great deal," Du Bois wrote. "It is, indeed, a step in social progress worth measuring." 3 Harvard Business School (HBS), the country's first graduate program in business administration, opened its doors in... View Details
  • Web

Entrepreneurial Support - Business & Environment

(technology, business, policy, law, etc.) to form teams around new technologies emerging out of several of MIT’s labs. Over the course of the semester, students will work with their team to build out the venture’s business and market-launch efforts. View Details
  • Web

HBS - Financials | Supplemental Financial Information

for HBP’s three market groups—Corporate Learning, Education, and Harvard Business Review Group. As a result, total Publishing revenue increased 3 percent from the prior year to $310 million. Publishing’s growing worldwide influence was... View Details
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

the United States, the time, cost, and complications of patent suits provide openings for opportunistic assertions of infringement. This article proposes a way to address information problems that facilitate opportunistic assertion: an... View Details
Keywords: Sean Silverthorne
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
  • Web

Harvard Business School

Archival Collections Bibliography Site Credits Visiting the Exhibit ALUMNI INTRODUCTION BACK TO THE EXHIBIT H. Naylor Fitzhugh MBA 1933 H. Naylor Fitzhugh joined the Howard University faculty in 1934 and stayed for 31 years, developing the university's View Details
  • 10 Nov 2015
  • First Look

November 10, 2015

Strengthening the Brand with Digital Marketing Accor, the world's leading hotel operator with a portfolio of fourteen hospitality brands (including Sofitel and Novotel) in 92 countries, prided itself on living up to its motto, "To... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

firms. We show that the spillover is stronger in higher-yielding and more financially open markets and for firms with a higher reliance on foreign bank credit. Download working paper:... View Details
Keywords: Dina Gerdeman
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

gatherings for social purposes, and the eventual opening up and recovery of the world economy. About the Authors Rohit Deshpandé is Sebastian S. Kresge Professor of Marketing at Harvard Business School. Ofer... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • Profile

Melcolm Ruffin

with the Philadelphia 76ers, supporting front office scouting and draft preparation. Continuing a tradition of strong Black leadership After graduation, Melcolm began a five-year tenure with the NBA League Headquarters in New York City, focusing largely on View Details
Keywords: Entertainment/Media
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

mistakes and pressures. All of us without exception make mistakes and will capitulate under enough pressure. The key is being open with others, taking them into your confidence, admitting your mistakes, and looking to them for advice and... View Details
Keywords: by Martha Lagace
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

laws that seek to give workers more bargaining power by requiring companies to disclose employee salaries. However, opening up the books for all to see has put 2 to 3 percent less cash in workers’ pockets, at least in the US private... View Details
Keywords: by Avery Forman
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