New Trading - Publications - Faculty & Research

05 Jun 2019
Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

consumer inertia is a big deal in your market, it could be the case that you are not pricing appropriately,” MacKay says. “You may want to reduce prices to attract repeat customers down the line.” Companies often internalize consumer inertia by setting pricing... View Details

Keywords: by Kristen Senz; Energy

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

Exporting Countries' so-called spare production capacity—that is, the amount of production OPEC (which accounts for 60 percent of petroleum traded internationally) can bring online within 30 days and sustain for at least 90. Spare... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Utilities

04 Aug 2014
Op-Ed

Why Small-Business Lending Is Not Recovering

more tentative for small firms than for large firms. Regarding points of access to capital, community banks have long been crucial to small business lending. But community bank failures have been high and few new ones have started up.... View Details

Keywords: by Karen Mills; Banking; Financial Services

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

Companies often use rigorous R&D processes to guide new product development, but are much less scientific when it comes to creating services. Not Bank of America, which has turned Atlanta-area branches into consumer laboratories.... View Details

Keywords: by Stefan Thomke; Banking; Financial Services

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details

Keywords: by Roger Thompson

02 Jul 2001
Research & Ideas

George C. Lodge

the new Dean, George P. Baker. He then turned his energies to teaching and launching the Central American Institute of Business Administration (INCAE), a project driven by the missionary idealism of the time. Lodge solicited support from... View Details

Keywords: by Staff

10 Mar 2014
Research & Ideas

Counting Up the Effects of Sarbanes-Oxley

fear that SOX would reduce levels of risk-taking and investment in research and growth. Another concern that the act would shrink the number of IPOs has not been borne out either; in fact, the pricing of IPOs post-SOX became less uncertain. The cost of being a publicly... View Details

Keywords: by Julia Hanna; Accounting; Banking

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

Burnham Lambert's Michael Milken carved out new ways to restructure large amounts of publicly traded debt. Gilson's research suggests that the total costs associated with Milken's method of reorganizing... View Details

Keywords: by Kim Girard; Financial Services

01 Oct 2001
Research & Ideas

Five Questions for Stuart Gilson

Harvard Business School professor Stuart Gilson fielded some questions regarding his new book in an email interview with HBS Working Knowledge editor Sean SilverthorneSilverthorne: When should a company consider a major restructuring? Are... View Details

Keywords: by Sean Silverthorne

09 Jan 2006
Research & Ideas

Rebuilding Commercial Real Estate

viewed as a new asset class that competes with stocks and bonds for investment capital. It earned that newfound status on the strength of market-stabilizing structural changes that took root after the last crash. "Everything we do... View Details

Keywords: by Roger Thompson; Construction; Real Estate

19 Jul 2006
Research & Ideas

Political Turmoil and Mexico’s Economy

1910, faster than the contemporary United States. "A dog with a bone in its mouth neither barks nor bites," Diaz is reported to have said. When Franciso Madero became Mexico's new president in 1911, he attempted to govern as a... View Details

Keywords: by Julia Hanna

02 Apr 2014
What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

Things some businesses will disappear, but new ones will appear." Dennis Hopwood said that "Capitalism periodically destroys and reconfigures previous economic orders through 'creative destruction' The tide goes out and the tide... View Details

Keywords: by James Heskett; Service

01 Nov 2012
Research & Ideas

Book Excerpt: Judgment Calls

blood and hustle might come crashing down was a nontrivial possibility. But so was an increase in revenue that would elevate the company to a whole new league of wealth and market share. Founder and CEO Dal LaMagna chafed at the potential... View Details

Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products

15 Oct 2014
Research & Ideas

Apple Pay’s Technology Adoption Problem

company will have trouble coming up with an equally compelling message to drive sales of a service that allows you to pay at the retail counter with a swipe of an iPhone. "What does it do for me as a consumer?" asks Associate Professor Benjamin Edelman.... View Details

Keywords: by Dina Gerdeman; Technology; Retail

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

For many multinational firms doing business in unfamiliar countries, it made sense to create joint ventures with local firms. After all, that local knowledge of customs, suppliers, and markets could save the newcomer months—maybe even years—of riding a painful learning... View Details

Keywords: by Cynthia Churchwell

19 Jun 2013
Research & Ideas

Analyzing Institutions to Solve Big Problems

The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are... View Details

Keywords: by Carmen Nobel & Anna Secino

02 Mar 2010
First Look

First Look: March 2

New Model of Leadership Authors:Michael C. Jensen and Allan L. Scherr Abstract In this paper we provide a new definition of leadership that gives organizations and individuals access to View Details

Keywords: Martha Lagace

15 Aug 2005
HBS Case

Classic Cases Live On at HBS

cases that makes them so enduring?" Saki, Sizzle, Sayonara Case: Benihana of Tokyo Written: 1972 Copies Sold: 269,584 Touring the United States in 1959 with his Japanese university wrestling team, twenty-year-old Hiroaki ("Rocky") Aoki fell in love with... View Details

Keywords: by Garry Emmons

29 Jun 2007
First Look

First Look: June 29, 2007

http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of Bancaja's View Details