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  • February 2019 (Revised August 2019)
  • Case

KangaTech

By: Karim R. Lakhani, Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik and Steven Randazzo
On a warm January afternoon in 2019, Steve Saunders, Dave Scerri, Carl Dilena, and Nick Haslam (see Exhibit 1 for biographies), co-founders of KangaTech, wrapped up the latest round of discussions about the future direction of their sports-technology start-up. Focused... View Details
Keywords: Startup; Technology Commercialization; Prototype; Business Startups; Technological Innovation; Sports; Health; Commercialization; Research and Development; Decision Making; Growth and Development Strategy; Technology Industry; Sports Industry; Health Industry; Australia
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Lakhani, Karim R., Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik, and Steven Randazzo. "KangaTech." Harvard Business School Case 619-049, February 2019. (Revised August 2019.)
  • 05 Sep 2019
  • Sharpening Your Skills

Making the Right Technical Hire

team forever. 3. Long-term need vs. short-term fix Another common mistake is hiring a full-time expert in an area that only needs occasional work—for example, performance engineering. Certainly, if you’re building a complex distributed... View Details
Keywords: by Julia Austin; Technology
  • 06 Jan 2016
  • What Do You Think?

Why Do Leaders Get Their Timing Wrong?

long-term strategy and culture. David Wittenberg led the way in making the argument for an inadequate strategy as a primary cause of the problem. He suggested that bad timing is related to a lack of “strategic frameworks to assess the... View Details
Keywords: by James Heskett; Auto; Fashion
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

have little fear of authority. As a result, they are often not a good bet for long-term employment, because they are quite willing to seek other employment (or no employment) rather than remain in a job in which they are not growing. They... View Details
Keywords: by Jim Heskett
  • 29 Jun 2016
  • Research & Ideas

The $1 Trillion Link Between Mental Health and Economic Productivity

in the context of health programs and policies in developing nations. But her findings yield lessons that apply to almost everyone. For instance, in a recent study in Lusaka, Zambia, Ashraf and her colleagues found that providing women with access to View Details
Keywords: by Carmen Nobel
  • 06 Feb 2013
  • What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

customer satisfaction and product excellence at least as important as profitability), a collaborative spirit between employers and employees , a long-term view , and a close relationship with suppliers." Several respondents voiced serious... View Details
Keywords: by James Heskett
  • 20 May 2014
  • Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

The secret sauce of long-term business success can't be captured in numbers. As the operations manager of a leading and fast-growing Brazilian business recently explained to a reporter, "There's a secret sauce in this business [but] it's... View Details
  • 2022
  • Article

Becoming a Learning Organization While Enhancing Performance: The Case of LEGO

By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with leaders as learning facilitators in an action learning approach, can be transferred from a production context to a knowledge work context for the purpose... View Details
Keywords: Performance Efficiency; Learning; Organizational Change and Adaptation
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Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
  • 29 Jul 2013
  • Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

entitled, but also obligated to do that. Not so fast, say Henderson and Ramanna. They argue managers have another interest, not just to serve as agents for their shareholders, but also to serve as agents for the system as a whole. It is not in the View Details
Keywords: by Michael Blanding
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

media focus on another crisis, the donations tend to dry up even though, as has been noted in the case of the tsunami disaster, the long-term rehabilitation needs are vast and require a tremendous amount of funds. Q: Many cases featured... View Details
Keywords: by Manda Salls
  • 12 Jun 2012
  • First Look

First Look: June 12

  PublicationsPricing to Create Shared Value Authors:Marco Bertini and John T. Gourville Publication:Harvard Business Review 90, no. 6 (June 2012) Abstract Many companies are in competition with their customers to extract as much value as possible from every... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

desirable alternatives in the fullness of time. “No” sometimes means just “no for now.” Careful listening and sensitive longitudinal stewardship are key for successful long-term philanthropy. 8. Don’t wait too long to start your visits.... View Details
Keywords: by Danielle Kost
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

sure Zoom will work in building broad connections,’” he says. That’s a message several companies, including Twitter, Deloitte, and the web-integration company Zapier have already embraced, as they plan for remote work on a long-term... View Details
Keywords: by Lane Lambert
  • 13 Oct 2009
  • Research & Ideas

7 Lessons for Navigating the Storm

results—the next quarterly report and the rewards that come from short-term success—while ignoring their responsibilities to sustaining and building the company's long-term fiscal health. Ironically, it was the Wall Street leaders who put... View Details
Keywords: by Martha Lagace
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

A few years ago, a colleague at Harvard Business School visited Clayton Christensen's office to talk about leading a values-driven life. "He told me that he had decided against having religion in his life," Christensen recalls, explaining that his colleague didn't see... View Details
Keywords: by Carmen Nobel
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

family business, interested in long-term success, poor performance may not be reason enough to fire the leader. The business leader may not be responsible for the poor results and may even be the right person to help restore good health.... View Details
  • 16 Aug 2022
  • Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

where there are fewer distractions, is one where product teams can really make headway on their ambitious roadmaps and take the time to articulate – and take steps towards realizing—their long-term product vision. 5. Execute small,... View Details
Keywords: by Jeffrey Bussgang
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

Despite these efforts, the authors stress that success is unlikely unless the people leading these initiatives truly commit to long-term improvement. Equality as a competitive advantage Looking forward, Ammerman and Groysberg envision a... View Details
Keywords: by Kristen Senz
  • 12 Nov 2019
  • Research & Ideas

Corporate Innovation Increasingly Benefits from Government Research

shrinking human services than the long-term benefits of research spending, whose outcomes might be years away. “Voters don’t get as angered about such cuts.” The research can’t predict what would happen if the US government slashed... View Details
Keywords: by Michael Blanding
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

ground and long-term viewership. As realJoannLyles put it, “YouTube t-h-i-n-k-s it has a suppression problem. Instead, YouTube has a moral problem ” David Wittenberg added, “There's no ‘right answer’ here. No matter what YouTube does or... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
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