Publications

March 2012
Article

Managing Political Risk in Global Business: Beiersdorf 1914-1990

By: Geoffrey Jones and Christina Lubinski

This article is concerned with business strategies of political risk management during the twentieth century. It focuses especially on Beiersdorf, a pharmaceutical and skin care company in Germany. During World War I, the expropriation of its brands and trademarks... View Details

Keywords: Business Strategy; Government and Politics; Risk Management; Brands and Branding; Problems and Challenges; Communication Technology; Cost; Trademarks; Strategy; Pharmaceutical Industry; Germany

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10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

What was it like teaching the case to MBA students? A: We had a new course in the spring, with about 60 MBA students, called Managing in the Creative Economy. This case was explored over 2 sessions. In the... View Details

Keywords: by Martha Lagace; Music

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

can really impact your performance. But losing those ties, especially ties to the top performing colleagues, can be detrimental to maintaining top performance. Q: How should managers at the firm level evaluate their organization's... View Details

Keywords: by Martha Lagace

01 Jun 2020
What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

as more effectively manage its geographically dispersed distribution center inventories. It knows as much about me as I know about myself. Up to now, View Details

Keywords: by James Heskett; Retail

February 2015
Supplement

The Affordable Care Act (J): Healthcare.gov

By: Joseph L. Bower and Michael Norris

In the fall of 2013, Healthcare.gov launches as an insurance exchange for consumers to buy health insurance. The launch is filled with glitches, and some worry if it will imperil the fate of the entire ACA. View Details

Keywords: Health Care; Health Care Policy; Government And Politics; Health; Policy; Health Industry; United States

24 Nov 2020
Video

Managing Diversity: A Conversation Between Roger Ferguson, CEO of TIAA, and Hubert Joly, HBS Senior Lecturer

March 2014
Course Overview Note

Creating and Sustaining Competitive Advantage

By: Eric Van den Steen

This note gives an overview (for instructors) of the MBA elective course "Creating and Sustaining Competitive Advantage" (CSCA). The course gives students a deep dive on competitive advantage, on its relation to overall strategic performance (defined as performance... View Details

Keywords: Strategic Analysis; Strategic Theory; Economic Analysis; Sustainable Competitive Advantage; Value Capture; Performance And Value Analysis; Strategy And Leadership; Strategy; Competitive Advantage; Competition; Competitive Strategy; Value Creation; Values and Beliefs; Leadership

29 May 2024
News

Harvard Business School and Harvard Medical School MD/MBA Program Celebrates Two Decades of Integrated Leadership in Medicine and Management

28 Aug 2023
Research & Ideas

The Clock Is Ticking: 3 Ways to Manage Your Time Better

business administration in the Entrepreneurial Management Unit and founder of The Sabbatical Project. You Might Also Like: How Teams Work: Lessons from the Pandemic Blissful Thinking: When View Details

Keywords: by Kristen Senz

September 1992 (Revised August 2004)
Case

Martin Marietta: Managing Corporate Ethics (A)

By: Lynn S. Paine

Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees' fear of retribution--real or imagined--for alerting the corporate ethics office to potential problems. The case... View Details

Keywords: Ethics; Resignation and Termination; Employees; Law; Business or Company Management; Programs

10 Jan 2007
HBS Case

The Challenge of Managing National Security

most tragic organizational failings in American history: the inability of the country's government and its relevant agencies to forestall the deadliest attack ever on U.S. soil. The case is dedicated to... View Details

Keywords: by Garry Emmons; Service

2014
Working Paper

The Effect of Management Control Elements on Coordination

By: Sara Bormann, Jan Bouwens and Christian Hofmann

This study examines how control elements of a firm affect coordination among profit centers. The firm operates a network of 59 profit centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination.... View Details

Keywords: Business or Company Management; Organizational Structure; Performance

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March 2006 (Revised September 2006)
Case

Slots, Tables, and All That Jazz: Managing Customer Profitability at the MGM Grand Hotel

By: Dennis Campbell, Francisco de Asis Martinez-Jerez, Marc Epstein and Joshua Bellin

The MGM Grand Hotel in Las Vegas had detailed information on loyal gaming customers, but could its information systems also be tailored to nongaming customers? As the nongaming business sectors became increasingly profitable both at the MGM Grand and in Las Vegas... View Details

Keywords: Games, Gaming, and Gambling; Customer Relationship Management; Customer Value and Value Chain; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Nevada

April 2023
Case

Ryan Serhant: Time Management for Repeatable Success (A)

By: Ashley Whillans and Hawken Lord

From an open-concept 90’s-style stone and wood cabin in Dublin, New Hampshire, Ryan Serhant reflected on his career as a real estate broker. As Ryan stared into the fireplace that featured prominently in the center of the house, he wondered whether the period of... View Details

Keywords: Real Estate; Time Management; Decision Choices and Conditions; Personal Development and Career; Real Estate Industry

14 Aug 2024
Video

Unlocking the CHIPS Act: Expert guidance for businesses on opportunity and risk management

02 Jun 2015
News

Australia needs to encourage its tall poppies, says Rosabeth Moss Kanter

Managing in a Complex Environment

For the first time in anybody's memory we're starting to see the biopharmaceutical industry and the medical industry at large affected by a recession. I think there are a couple of reasons. One is very high unemployment, and every time the unemployment rate goes up,... View Details

2011
Working Paper

Managing Political Risk in Global Business: Beiersdorf 1914-1990

By: Geoffrey Jones and Christina Lubinski

This working paper examines corporate strategies of political risk management during the twentieth century. It focuses especially on Beiersdorf, a German-based pharmaceutical and skin care company. During World War I the expropriation of its brands and trademarks... View Details

Keywords: History; Risk Management; Business History; Multinational Firms and Management; Corporate Strategy; Intellectual Property; Cooperation; Business and Government Relations; Germany