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  • All HBS Web  (4,513)
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  • April 1993
  • Background Note

Note on High-Commitment Work Systems

By: David A. Garvin and Norman Klein
Describes the history, theory, and practice of high-commitment work systems. The history reviews classical approaches (i.e. Frederick Taylor), the human relations movement, the human resources approach, quality of work life, and empowerment. The theory examines the... View Details
Keywords: Design; Human Resources; Innovation and Invention; Managerial Roles; Work-Life Balance; Problems and Challenges; Strategy
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Garvin, David A., and Norman Klein. "Note on High-Commitment Work Systems." Harvard Business School Background Note 693-080, April 1993.
  • January 2002
  • Article

Organizational Endowments and the Performance of University Start-ups

By: Scott Shane and Toby E. Stuart
The question of how initial resource endowments—the stocks of resources that entrepreneurs contribute to their new ventures at the time of founding—affect organizational life chances is one of significant interest in organizational ecology, evolutionary... View Details
Keywords: Resource Allocation; Entrepreneurship; Business Startups; Research; Company History; Initial Public Offering; Venture Capital; Financing and Loans
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Shane, Scott, and Toby E. Stuart. "Organizational Endowments and the Performance of University Start-ups." Management Science 48, no. 1 (January 2002): 154–170. (

Winner of Greiff Research Impact Award presented by Lloyd Greif Center for Entrepreneurial Studies​

.)

    Leslie A. Perlow

    Leslie A. Perlow is the Konosuke Matsushita Professor of Leadership in the Organizational Behavior Unit at Harvard Business School. She leads the Crafting Your Life Special Project, dedicated to helping individuals make purposeful life choices while gathering... View Details

    • Book Review

    Negotiating with Iran: Cultural and Historical Insights

    By: James K. Sebenius
    In a vitally important relationship famously caricatured as the "Mad Mullahs" v. the "Great Satan," the fraught negotiating history and future of Iran and the United States demands historical, cultural, and psychological insight if there is to be any prospect of... View Details
    Keywords: National Security; Negotiation; Power and Influence; Iran; United States
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    Sebenius, James K. "Negotiating with Iran: Cultural and Historical Insights." Negotiation Journal 27, no. 4 (October 2011): 493–497.
    • November 2003 (Revised March 2004)
    • Case

    Marv Tseu at Active Reasoning

    By: William A. Sahlman and Christina Darwall
    Describes a set of decisions confronting the management team of an early-stage software company. The company has made considerable progress in developing its software but will need additional capital to move forward. Unfortunately, conditions in the capital market are... View Details
    Keywords: Applications and Software; Financing and Loans; Capital; Business Startups; Information Technology Industry
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    Sahlman, William A., and Christina Darwall. "Marv Tseu at Active Reasoning." Harvard Business School Case 804-077, November 2003. (Revised March 2004.)
    • 01 Jan 2002
    • News

    • September 2020
    • Case

    Uber at a Crossroads (2017)

    By: Ramon Casadesus-Masanell and Karen Elterman
    This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
    Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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    Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
    • 22 Jan 2018
    • News

    Nancy is “Disrupting History”

    • September 2002 (Revised November 2002)
    • Case

    Transformation at the IRS

    By: Amy C. Edmondson, Frances X. Frei and Corey B. Hajim
    Describes the service transformation occurring at the U.S. Internal Revenue Service. Plagued by a history of poor service, enormous complexity, and an insular employee base, the 100,000-person organization grapples with a turnaround process that attempts to change... View Details
    Keywords: Service Delivery; Service Operations; Organizational Structure; Taxation; Organizational Culture; Transformation; Public Administration Industry; United States
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    Edmondson, Amy C., Frances X. Frei, and Corey B. Hajim. "Transformation at the IRS." Harvard Business School Case 603-010, September 2002. (Revised November 2002.)
    • February 1999 (Revised November 2009)
    • Case

    Michael Brown: Negotiating Slots at Foxwoods (A)

    By: James K. Sebenius
    The issues of the impending negotiation between the CEO of Foxwoods and the governor of Connecticut over lifting the ban on slot machines at Foxwoods are presented. Reviews the gaming business in the United States, the special history of Indian gaming, the Pequot... View Details
    Keywords: Financial Crisis; Games, Gaming, and Gambling; Policy; Negotiation Deal; Business and Government Relations; Entertainment and Recreation Industry; Connecticut
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    Sebenius, James K. "Michael Brown: Negotiating Slots at Foxwoods (A)." Harvard Business School Case 899-234, February 1999. (Revised November 2009.)
    • March 1994 (Revised April 1995)
    • Case

    EnClean: Malcolm Waddell's Story (A)

    By: David J. Collis
    Describes, in the words of its cofounder, the history of EnClean, an industrial and environmental services company, from its origins in 1984. The company grew rapidly and diversified into new businesses and new geographies both through acquisition and internally. It... View Details
    Keywords: Diversification; Expansion; Restructuring; Corporate Strategy
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    Collis, David J. "EnClean: Malcolm Waddell's Story (A)." Harvard Business School Case 794-115, March 1994. (Revised April 1995.)
    • 06 Dec 2016
    • News

    Remembering Pearl Harbor On The 75th Anniversary

    • September 2008 (Revised October 2012)
    • Case

    Tong Lung Metal Industry Co., Ltd.

    By: Willy C. Shih, Chintay Shih, Chen-Fu Chien, Ho Howard Yu and Yu-Shian Chiang
    Develop its own branded line, or continue as an original design manufacturer (ODM)? Tung Lung Metal Industries Co. Ltd. is a Taiwanese maker of door lock hardware that is faced with the question of whether to continue to focus on its ODM business or start placing more... View Details
    Keywords: Globalized Markets and Industries; Job Cuts and Outsourcing; Brands and Branding; Corporate Strategy; Industrial Products Industry; Taiwan
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    Shih, Willy C., Chintay Shih, Chen-Fu Chien, Ho Howard Yu, and Yu-Shian Chiang. "Tong Lung Metal Industry Co., Ltd." Harvard Business School Case 609-034, September 2008. (Revised October 2012.)
    • November 1995
    • Case

    "Marketing" at Wachtell, Lipton, Rosen & Katz

    By: Jay W. Lorsch and Samanta Graff
    Describes the history and unique operating principles of the most successful corporate law firm in the country. Closes with a lengthy quotation by Martin Lipton, who is one of the firm's founding partners and who is described in an American Lawyer article as the "Elvis... View Details
    Keywords: Marketing Strategy; Reputation; Business Strategy; Legal Services Industry
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    Lorsch, Jay W., and Samanta Graff. "Marketing" at Wachtell, Lipton, Rosen & Katz. Harvard Business School Case 496-037, November 1995.
    • 20 Nov 2010
    • News

    Why are Asian women aspiring to Western ideals of beauty?

    • 24 Apr 2018
    • News

    Why Too Much Experience Can Backfire

    • September 2020 (Revised January 2021)
    • Case

    Comviva: Exploring New Frontiers (A)

    By: Dante Roscini and Mahima Rao-Kachroo
    Comviva, a mobile solutions provider active in India and 94 other countries, has had a rich history and been successful across many emerging and complex markets: Latin America, South-East Asia, Africa. What are the lessons learnt from expansion, cultural fits, and... View Details
    Keywords: Internet and the Web; Acquisition; Emerging Markets; Cross-Cultural and Cross-Border Issues; Mobile and Wireless Technology; Growth and Development Strategy; Telecommunications Industry; India; South Asia
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    Roscini, Dante, and Mahima Rao-Kachroo. "Comviva: Exploring New Frontiers (A)." Harvard Business School Case 721-006, September 2020. (Revised January 2021.)
    • Article

    What to Do When Industry Disruption Threatens Your Career

    By: Boris Groysberg, Eric Lin and Whitney Johnson
    This article discusses how to diagnose the risks that disruptive industry forces pose to individual careers and offers suggestions on how to mitigate such threats. Recommendations are based on analyses of individuals’ career histories in the professional services... View Details
    Keywords: Disruption; Personal Development and Career; Strategy
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    Groysberg, Boris, Eric Lin, and Whitney Johnson. "What to Do When Industry Disruption Threatens Your Career." MIT Sloan Management Review 60, no. 3 (Spring 2019): 57–65.
    • March 2015
    • Case

    MELF and Business Culture in the Twin Cities (A)

    By: Clayton S. Rose and David Lane
    Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the... View Details
    Keywords: Education; Business and Community Relations; Management Teams; Minneapolis; Saint Paul
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    Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (A)." Harvard Business School Case 315-078, March 2015.
    • November 9, 2012
    • Guest Column

    For Obama, Where Has Lincoln Gone?

    By: Nancy F. Koehn
    The 2012 presidential race was not only the most expensive in history, it was also one of the most closely contested elections the country has known. President Barack Obama inherits the very serious challenge of trying to reunite a divided nation in which political... View Details
    Keywords: Leadership
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    Koehn, Nancy F. "For Obama, Where Has Lincoln Gone?" On Leadership. Washington Post (November 9, 2012).
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