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  • All HBS Web  (1,833)
    • People  (7)
    • News  (456)
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    • Events  (4)
    • Multimedia  (4)
  • Faculty Publications  (387)
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  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

communication technology sector in the United States, and find empirical support for the four hypotheses developed here. The research presented in this paper has implications for our understanding not only of who adopts advanced... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan incorporating objective and subjective criteria. In principle, such plans could motivate employees to perform both at a high level,... View Details
Keywords: by Sean Silverthorne
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

schools of thought in the modern high tech and versatile business environment." David Wittenberg said: " an effective leader must be true to himself. Personalities differ, so leadership styles differ. It is a common fallacy that... View Details
Keywords: by James Heskett; Service
  • 12 Mar 2013
  • First Look

First Look: March 12

technology is revolutionizing the global banking and payment industry. It offers new opportunities for banks to provide added convenience to their existing customers in developed countries and reach a large population of unbanked... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

national who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG (Boston Consulting Group). "People are willing to... View Details
Keywords: by Garry Emmons
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

anticipated that digital media using rich profiling data would intrude marketing messaging more deeply and more precisely into consumer lives than broadcast media had been able to do. But the technology that threatened intrusion is... View Details
Keywords: Martha Lagace
  • 01 Oct 2013
  • First Look

First Look: October 1

new debt, we interpret firm's switching from loans to bonds as a contraction in bank credit supply. We find strong evidence of substitution from loans to bonds at times characterized by tight lending standards, high levels of... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

these conventions, pension assets and liabilities are not included in balance sheet calculations. The modern risk management tools of derivatives technologies can improve both corporate decision making and external analysis of... View Details
Keywords: Martha Lagace
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

that scenario. My advice to Biden: Continue to reveal your deep devotion to America and its core values, but also ask us for a better version of ourselves. It will be the privilege and burden of President Biden to make sure that the bar for what we can achieve together... View Details
Keywords: by Dina Gerdeman
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

factors that impact the business landscape (geopolitical forces, demographic shifts, technological breakthroughs, labor policies, social mores, and government intervention). In studying the context in which business leadership emerged, we... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 09 Mar 2010
  • First Look

First Look: March 9

conditions of state ownership, the tale told by The Big Ditch serves as a vital and object lesson for those who question the ability of governments to run companies effectively. Bold Retreat: A New Strategy for Old Technologies... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

markets is a sector notorious for its lack of differentiation between players. Once location has played out its magic, retailers tend to get squeezed in a business characterized by the infernal duo of low margin and high fixed cost. In... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 08 Oct 2013
  • First Look

First Look: October 8

over time. While it was slightly positive on average in the period 1960-2011, it was unusually high in the 1980s and negative in the 2000s, a period during which Treasury bonds enabled investors to hedge macroeconomic risks. This paper... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

effects of partner-specific experience. We suggest that the effect of partner-specific experience on value creation in alliances is moderated by the extent to which the assets of the new partner differ from those of the firm's prior partners. We also propose that the... View Details
Keywords: Martha Lagace
  • 05 Apr 2011
  • First Look

First Look: April 5

  PublicationsThe Labor Illusion: How Operational Transparency Increases Perceived Value Authors:Ryan W. Buell and Michael I. Norton Publication:Management Science (forthcoming) Abstract A ubiquitous feature of even the fastest self-service View Details
Keywords: Sean Silverthorne
  • 03 Jan 2007
  • First Look

First Look: January 3, 2007

out less-intensive users of the product. High prices do not cause greater product use than low prices for a given buyer, but there is some evidence that the act of paying increases use. Our estimates imply that positive prices may be... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

services. In making strategic decisions around technology commercialization, managers often assume that the intellectual property environment and the architecture of the industry are beyond their control. This need not be so. This article... View Details
Keywords: Martha Lagace
  • 22 Jan 2014
  • Research & Ideas

High-Tech Immigrant Workers Don’t Cost US Jobs

University. In the United States, the immigration of skilled workers is particularly prevalent among firms in the technology fields. In 2008, immigrants represented 16 percent of the US workforce with a bachelor's education, and they... View Details
Keywords: by Dina Gerdeman; Computer; Financial Services
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

the mechanism for providing worker insurance developed stronger venture capital markets over 1990-2008, especially in high volatility sectors. In this context, policy mechanisms are more important than the overall level of worker... View Details
Keywords: Sean Silverthorne
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
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