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- Faculty Publications (125)
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- All HBS Web (1,049)
- Faculty Publications (125)
- 12 Jul 2016
- First Look
July 12, 2016
gaining information. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51329 July–August 2016 Harvard Business Review How to Pay for Health Care By: Porter, Michael E., and Robert S. Kaplan Abstract—The United States stands... View Details
Keywords: Sean Silverthorne
- 01 Sep 2003
- News
These Are the Good Old Days
reluctantly admits inspired the New York Times to dub her “Hazel,” Moore asked employees to clean out their offices and storerooms for a flea market where all employees could pay $10 to fill up a shopping bag with various items. “There... View Details
- 26 May 2015
- First Look
First Look: May 26
Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details
Keywords: Sean Silverthorne
- 31 Jan 2012
- First Look
First Look: Jan. 31
PublicationsHow Leaders Kill Meaning at Work Authors:Teresa Amabile and Steven Kramer Publication:The McKinsey Quarterly, no. 1 (January 2012) Abstract Senior executives routinely undermine creativity, productivity, and commitment by... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
United States, what questions would you recommend they ask themselves before proceeding? A: The most important thing that any executive considering an investment in the United States can do is to ponder the evidence of recent business... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
- 01 Dec 2006
- News
One-on-One with Jeff Hicks
HICKS Illustration by Joe Ciardiello Jeff Hicks (MBA ’97) arrived at HBS with ten years of experience as an advertising executive at Leo Burnett in Chicago. Disillusioned with the trend toward “unbundling” agencies into different... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
efficiency benefits, rebates, and treatment in case of loss or fraud. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=909006 Distribution at American Airlines (A) Harvard Business School Case 909-035 American Airlines sought to reduce... View Details
Keywords: Martha Lagace
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
well and maintains a healthy relationship with the environment has a higher probability of being economically sustainable," a Santander executive observed. Can money be made while saving the earth? Can the private sector accomplish what... View Details
- 01 Jun 2007
- News
Mission Possible
value in the nonprofit, private, and public sectors. Over the years, interest among faculty and students has steadily grown, says Childress, who served as SEI’s executive director for four years before joining the faculty. Since the... View Details
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
Cheng, J. Yo-Jud, and Boris Groysberg Abstract—: Corporate directors and executives alike recognize that today’s pace of change continues to accelerate and that firms need to innovate to stay ahead. But are boards doing enough to support... View Details
Keywords: Dina Gerdeman
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
negotiation. Yet unlike professionals such as litigators, journalists, and doctors, who are taught how to ask questions as an essential part of their training, few executives think of questioning as a skill that can be honed—or consider... View Details
Keywords: Dina Gerdeman
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
policy, not only would Medicare not cover the medication, but patients could no longer pay for it out of pocket. Instead, the cost had to be absorbed by the physician or surgery center. Imprimis now had to figure out a way to deal with... View Details
Keywords: Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
had full access to corporate archives and executives and provides us with a unique insight into the workings and strategies of one of the world's oldest and largest multinationals. Capitalism: Its Origins and Evolution As a System of... View Details
Keywords: Martha Lagace
- 01 Dec 2007
- News
The Wise Men
pay the faculty. Dean Baker told me, “We can hire you for one year, but you’ll need to raise half your salary.” The idea was to get INCAE up and running, with support from the Kennedy administration and USAID. I would be half-time in... View Details
Keywords: Garry Emmons;Julia Hanna
- 09 Mar 2023
- News
Four Alumni Clubs Mark Milestone Year
With over 300 members, Stidman says the Houston club is very active with a wide range of programs and special interest groups, including an Executive Speaker Series, a breakfast forum, a Women's Leadership Group, Alumni Angels, Alumni... View Details
Keywords: Margie Kelley
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling angry and/or time-critical customer cases, and there should be... View Details
- 13 Jan 2009
- First Look
First Look: January 13, 2009
most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites cannot proudly tout their... View Details
Keywords: Martha Lagace
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
tools to deal with asset bubbles after they form, and no regulator wants to act promptly and spoil the fun. Thus the need to avoid them. No one really knows what the future entails during the Great Unwind. We do know that most likely we will continue to debase our... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
top players' market share declined more than 10 percent. Not surprisingly, many executives' faith in CRM has waned. In a 2001 Bain & Co. survey of the 25 most popular management tools, CRM was ranked near the bottom. In a follow-up study, 20 percent of the 451... View Details
Keywords: by Jean Ayers
- 01 Mar 2008
- News
An American Odyssey
investment of the right kind, in the right way, it would produce outstanding results, favorable publicity, and competitive advantage.” America is involved in several projects, including studying the progress of African-American managers and View Details