Evolution - Publications - Faculty & Research

Research Summary

Consumer-Brand Relationships

Susan M. Fournier is conducting extensive research into the relationships consumers form with brands. Her work builds on the premise that, although marketers espouse the notion of relationships in current thought and practice, none have theoretically maximized the... View Details

25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

colleagues had the unique opportunity to study the evolution of an entirely new industry—the wireless router sector—from its inception in the late 1990s to its maturation into a $12.5 billion worldwide market by 2020. Researchers... View Details

Keywords: by Jay Fitzgerald; Technology

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Planning a Class Session - Christensen Center for Teaching & Learning

allow for a natural flow of ideas during a classroom discussion. Transcript Preparing to Teach Other's Cases Ashish Nanda Professor Nanda discusses how to go about teaching a case that was written by someone else. Transcript Teaching Plan View Details

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Globalization - Faculty & Research

Research The Comments follow the evolution of International Business (IB) at Harvard Business School (HBS) after the IB Area was disbanded in 1973. Several IB faculty were relocated to a course on the economic and political environment of... View Details

Steven C. Wheelwright

Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

measures of local business activity, such as prices and user ratings, provide a new way of studying the economy. This data can provide indicators that gentrification is occurring, forecast an increase in housing prices, and shed new light on the View Details

Keywords: by Dina Gerdeman

February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Citation

Educators

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01 Dec 2023
News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details

Keywords: April White

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Research - Private Capital Project

deposits, sudden widespread drawdowns on credit lines can be destabilizing to the banking sector. However, we... Spring 2024 Brookings Papers on Economic Activity The Evolution of Banking in the 21st Century: Evidence and Regulatory... View Details

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Advisory Board - Entrepreneurship

resides in Bethesda, Maryland, with her husband and three children. Shelby Bonnie (MBA 1990), CNET Networks Shelby Bonnie, Chairman and CEO of CNET Networks, Inc. (Nasdaq: CNET) has overseen the company's evolution from a start-up in 1992... View Details

17 Jan 2011
Research & Ideas

Being the Boss

and telephone calls. We really rely on nonverbal cues, generally, to help us understand the credibility of the message. For instance, to tell whether I'm telling the truth, you'll listen to my tone, you'll look at my face. We're prepared by View Details

Keywords: by Carmen Nobel

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Philanthropy - Institute For Strategy And Competitiveness

value-creating potential of longer and closer working relationships with grantees, and they pay insufficient attention to the ultimate results of the work they fund. This article lays out a blueprint for change, challenging foundation leaders to spearhead the View Details

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Events - Creating Emerging Markets

one-day workshop brought together scholars in the fields of history, anthropology, economics, and management to explore unconventional techniques, sources, and topics that are at the forefront of current historical research on the historical View Details

19 Apr 2010
Research & Ideas

The History of Beauty

for washing became associated with Western civilization, and even as an essential entry ticket for immigrants seeking to become true Americans. The transformation of perfume also marks an important stage in the evolution of the modern... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

Research Summary

Land in China's Political Economy

By: Meg Rithmire

Land Bargains and Chinese Capitalism: The Politics of Property Rights under Reform

Published October 2015

China since the 1980s has been the scene of unprecedented efforts at urban construction and growth, even in the absence of privatization... View Details

Research Summary

Strategic Human Capital

My research focuses on the links between managerial background, job attributes, organizational/firm characteristics, and firm performance. Broadly speaking, I am interested in how a manager's skills, knowledge, connections, experiences, and other attributes... View Details

August 2019
Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek

Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details

Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods

Citation

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Research Summary

Overview

Dr. Burch’s research focuses on capitalism, work, and gender in the twentieth-century United States. Her work reinterprets the history of direct selling by placing it at the center, rather than on the margins, of narratives about advanced capitalism. Examining the... View Details

Keywords: Business History; Political Economy; Labor History; Gender; Marketing; Sales Force Management; Direct Sales; United States

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Research - Behavioral Finance & Financial Stability

Evolution or Revolution? By: Olivier J. Blanchard & Lawrence Summers DEC 2017 The lessons from the Great Financial Crisis, together with a low interest rate environment, have clear implications for the design of stabilization policies.... View Details

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Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

social entrepreneurs and their funders as they seek to advance the enterprise from startup to scale. It focuses on the evolution of four social entrepreneurs and their decision-making paths as they attempt to scale their respective... View Details

Publications