Employee Benefits - Publications - Faculty & Research

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

02 Mar 2023
Blog Post

Women, Work, and the "M" Word

needs of employees and offering them tailored, appropriate benefits and support can make a world of difference in the workforce, company culture, and our society, overall. 1. Offer menopause-inclusive... View Details

31 Mar 2023
Blog Post

Bring your authentic self to work: Advice from HBS alumni

Mentors can also be found within your organization. “I was introduced to older LGBTQ+ employees at the firm,” shared John Davis (MBA 2020). “Being exposed to these individuals made it easier for me to live my life authentically at the... View Details

Keywords: All Industries

01 Sep 2003
News

New Editor Takes Helm at HBS Bulletin

Bulletin, including 19 as editor. From 1986 to 1998, Thompson was an editor at Nation’s Business, the monthly small-business magazine of the U.S. Chamber of Commerce. He specialized in employee benefits and... View Details

Keywords: Publishing Industries (except Internet); Information

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Breakthrough Service is Different.” What is your definition of breakthrough service, and why is it different? Sasser: Breakthrough services are those that provide extraordinary results and a high-quality experience for customers and View Details

Keywords: by Jim Aisner; Retail

22 Oct 2013
First Look

First Look: October 22

expenditures on teammates lead to better performance in both sports teams in Canada and pharmaceutical sales teams in Belgium. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to... View Details

Keywords: Sean Silverthorne

02 Jun 2008
Research & Ideas

Spending on Happiness

charities each year. Our research suggests that companies might think about splitting that money up among their employees and empowering them to choose the recipient of those donations. We refer to such initiatives as creating a... View Details

Keywords: by Sarah Jane Gilbert

01 Mar 2018
News

Money (Actually) Can Buy Happiness

together to promote happiness? How can this research be used in the workplace? AW: Some employers offer employees a lot of choice when it comes to incentives: for instance, cash, luxury goods, experiences, or time off. They think, “Choice... View Details

Keywords: April White

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details

Keywords: by Roger Thompson

01 Jun 2020
News

Post-Office

Prashanth Chandrasekar (MBA 2008) (pictured above right), but the company already had a strong remote-work ethos, with 40 percent of its employees working remotely and a globally distributed workforce with offices in New York, Austin,... View Details

Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

It is related as well to concerns about equal pay for equal work. Those in favor of sharing compensation figures cite the benefits of more trust among employees, less misinformation about pay, and a clearer basis on which View Details

Keywords: by James Heskett

30 Jun 2009
Research Event

Business Summit: The Role of Business Leaders in Sustaining Market Capitalism

for entrepreneurial businesses to market products/services to low-income people, providing a new source of profits and benefitting society. Greater emphasis is needed on employees and the human systems... View Details

Keywords: Re: Multiple Faculty

11 Oct 2010
Research & Ideas

It Pays to Hire Women in Countries That Won’t

domestic Korean companies that did employ senior female managers, particularly but not exclusively in the apparel and publishing industries, also appeared to benefit financially from doing so.) The idea of exploiting the social divide is... View Details

Keywords: by Carmen Nobel

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

frustrated employees among Japanese speakers, but also affected their work performance and promotions. The Favored Side Of The Strategy Her most recent research, though, flipped the question on its head. Her research team delved into how... View Details

Keywords: by Roberta Holland

02 Feb 2004
Research & Ideas

Mapping Your Corporate Strategy

business leaders. Martha Lagace: Why should companies learn more about the benefits of strategy maps? What could companies be doing better than they are now? Robert S. Kaplan: A strategy map provides a visual representation of the... View Details

Keywords: by Martha Lagace

10 Oct 2005
Research & Ideas

Homers: Secrets on the Factory Floor

well-crafted homer can be a source of pride when fellow workers take note. Says Anteby: "If employers are able to tap into these drivers, and remain within the legal boundary, then they might be in a better position to allow their View Details

Keywords: by Sean Silverthorne; Manufacturing

01 Dec 2017
News

Ask the Expert: Human Intelligence

find an area where narrow AI is not having an impact,” says Seseri, which raises questions for business leaders in all sectors. How can e-commerce businesses benefit from artificial intelligence in the near future? And how will potential... View Details

Keywords: April White

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

for role-playing; delivering written messages regularly when employees log onto computers in the morning; and bringing in outside speakers. “Let’s give people the benefit of the doubt that they want to do... View Details

Keywords: by Dina Gerdeman

Web

Polaroid Films - Edwin H. Land & Polaroid | Harvard Business School

idea Light Control through Polarization, ca. 1960 The Polaroid Corporation and Loucks and Norling Studio produced this film outlining the many benefits of polarizing materials. The film describes how polarization works and some of the... View Details

November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry

Citation

Educators

Purchase