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  • Web

From the Director | Baker Library

From the Director From Inquiry to Action was originally launched in 2021. The website was migrated to a new platform in 2025 with the guidance of Adam Jacobi and Jennifer Wilson. The first Harvard Business School case, a one-page document... View Details
  • September 2019 (Revised February 2020)
  • Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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  • April 2007
  • Teaching Note

iPod vs. Cell Phone: A Mobile Music Revolution? (TN)

By: David B. Yoffie
Teaching note to 707419. View Details
Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Music Industry
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  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

data and then thinking about the potential complementarities of strategies from a portfolio construction context. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211025-PDF-ENG News in the Digital World: Who Pays? Stephen P.... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

The Path Ahead

is to have a digital research infrastructure that is similarly heralded for its excellence. There are many opportunities to digitize the MBA program as well. Can we create a View Details
  • Web

Foreword | Baker Library

Foreword Laura Linard Director, Special Collections September 2013 Building the Foundation was originally launched in 2013. The website was migrated to a new platform in 2025 with the guidance of Adam Jacobi and Jennifer Wilson. Baker... View Details
  • 14 Jan 2014
  • First Look

First Look: January 14

http://hbr.org/2014/01/can-a-strong-culture-be-too-strong/ar/1 January 2014 MIT Sloan Management Review Strategic Decisions for Multisided Platforms By: Hagiu, Andrei Abstract—Multisided platforms such as... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2022
  • News

Educating, Connecting, and Mobilizing Around Climate Change

for tomorrow. The BEI aims to leverage HBS’s unique platform to help move the needle on climate change and accelerate climate solutions. Critical issues such as these are also among the focal points for HBS’s new Institute for the Study... View Details
Keywords: Jennifer Gillespie
  • 25 Oct 2011
  • First Look

First Look: October 25

specifically at remedying criticisms leveled at the recent point system proposed by U.S. policymakers. Download the paper: http://www.hbs.edu/research/pdf/12-025.pdf Multi-Sided Platforms Authors:Andrei Hagiu and Julian Wright Abstract... View Details
Keywords: Sean Silverthorne
  • Fast Answer

Stock Pitching: company, industry and market research

href="http://www.library.hbs.edu/go/factset.html">FactSet A comprehensive platform used to analyze financial data from global equity and fixed income markets, and public and private companies. Individual accounts needed. Please see More... View Details
  • Web

Israel - Global Activities 2020

a video case with the HBS Online team for the Organizational Leadership course that he and Anthony Mayo, the Thomas S. Murphy Senior Lecturer of Business Administration and a C. Roland Christensen Distinguished Management Educator, have developed for launch in 2021.... View Details
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

software. During the last week of August, about 25 percent of respondents to the US Census Bureau’s Small Business Pulse Survey said they were increasingly using online platforms to promote goods and services. However, businesses don’t... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

of the application process, automating it and making it digital first. Soon, however, big banks woke up and realized they did not have to cede this market to the disruptors. JP Morgan, Bank of America, and Wells Fargo all started working... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

performance. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55388 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant platform businesses often... View Details
Keywords: Dina Gerdeman
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

way that we think about digital experiences, but also in the ways we think of using our platform for purpose.” “The beauty industry is a $500 billion industry that's been built to make women feel that they... View Details
Keywords: Consumer Products / Retail
  • 12 Apr 2016
  • First Look

April 12, 2016

Spontaneous Deregulation: How to Compete with Platforms That Ignore the Rules By: Edelman, Benjamin G., and Damien Geradin Abstract—Many successful platform businesses—think Airbnb, Uber, and YouTube—ignore... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2023
  • Blog Post

Women, Work, and the "M" Word

on smashing the menopause taboo. Together with my co-founder Alessandra Henderson and founding physician Dr. Anna Barbieri, an OB/GYN specializing in menopause, we began building Elektra Health as a digital health View Details
  • June 2025
  • Case

Redefining the Edge: Jahez’s Strategic Pivot in Saudi Arabia’s Food Delivery Battle

By: Krishna G. Palepu and Ahmed Dahawy
Jahez made its mark in Saudi Arabia’s food delivery market by serving customers willing to pay more for reliable, high-quality service—a segment largely overlooked by other platforms. As the company grew, it expanded into the mass market and developed a network of... View Details
Keywords: Acquisition; Business Conglomerates; Corporate Entrepreneurship; Innovation Strategy; Digital Platforms; Logistics; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Expansion; Food and Beverage Industry; Saudi Arabia
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  • 20 Feb 2019
  • News

Building an Ecosystem for African Entrepreneurs

in 2015, Sounouvou had recently launched Exportunity, a secure digital marketplace that connects African suppliers with buyers around the world. Through the company’s platform, farmers in Benin can sell their produce to a manufacturer in... View Details
Keywords: April White
  • Web

From the Chief Financial Officer | Annual Report 2024

The increase largely represented spending on incremental projects, DTx, and IT infrastructure. Key accomplishments in fiscal 2024 included strategy and planning to modernize the IT portfolio, the initial implementation of a new digital... View Details