Design Thinking - Publications - Faculty & Research

Web

Dean Srikant Datar’s 2024 Commencement Remarks | About

individually, collectively, you—and they—supported those who needed help. As Desiree Rogers said yesterday, you don’t need to wait to become a leader, to lead. You demonstrated that beautifully during your time at HBS. I know this was not easy and I am grateful. I also... View Details

01 Dec 1997
News

Stacey Lawson (MBA '96)

Stacey A. Lawson (MBA '96) came to HBS with an idea brewing. The former IBM engineer wondered why there were no digital libraries for users of computer-aided design (CAD). Despite the pervasiveness of technology throughout industry, she... View Details

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

will be the next logical step [in managing human resources]. I think it is win/win for employers and employees to move in this direction. The hard question is not really how can we modularize people — this can be done with testing and... View Details

Keywords: by James Heskett

19 May 2016
Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

and Society, is interested in analyzing and designing social computing systems to meet economic goals. With regard to the interaction of humans with machines, Chen asked: When thinking about social... View Details

Keywords: by Dina Gerdeman & Carmen Nobel

01 May 2013
News

George H. Strong, MBA 1951

In the 60 years since he earned his MBA, George Strong says that the impact that HBS has had on his life has only become more clear. “I think it is hard to gain a perspective on the HBS experience while and immediately after you are... View Details

06 Mar 2019
News

Making Sabbaticals Mainstream

One was the walking pilgrimage in Japan, and another was a spiritual retreat in India. Can you give us a sense of what came out of those two experiences in a tangible sense? What was different from when you left to when you came back? DJ DiDonna: Well, first of all, I... View Details

10 Oct 2005
Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

School. So we designed this project to ask: May they, can they, should they, and do they? We commissioned three papers, one by law school professor Einer Elhauge, to examine "may they?" He concluded that firms could indeed go... View Details

Keywords: by Manda Salls

Web

Letter from Dean Srikant Datar to the HBS Community on Ukraine | About

Russia's war against Ukraine . A number of learning opportunities—some designed for the HBS community, and others open to the broad Harvard community—are taking shape, including: Mon. 2/28, 12-1pm, “ Ukraine Under Attack ” – A panel of... View Details

01 Mar 2025
News

On The Case: The Base Factor

Managing Customers for Growth. She designed it for students who want to grow their own business, help others grow theirs, or be better able to evaluate growth trajectories as a potential investor. Ascarza developed “Madrigal: Conducting a... View Details

Keywords: Jen McFarland Flint

30 Jun 2017
News

Rebuilding the Girl Scouts Brand

the Girl Scouts of the USA, helped launch the ambitious G.I.R.L. brand platform to increase public awareness of the hundred-plus-year-old scouting organization beyond those ubiquitous boxes of cookies. When it comes to the Girl Scout brand, Pitter-Armand notes, few... View Details

Keywords: April White

01 Oct 1996
News

Kid at Heart — John H. Eyler (MBA 1971)

bedroom. "Our stores are fun again," he says, pointing to an elevator decked out to look like a movable robot and whimsically dubbed "Go-2-Floor-2." The improvements that he and his relatively small staff of fifty have made in store View Details

Keywords: Marguerite Rigoglioso

23 Jul 2013
News

Building Great Schools around Great Teachers

Melinda Gates Foundation, the Walton Family Foundation, the Peters Family Foundation, the Bezos Family Foundation, and the Edgerley Family Foundation through Paul (MBA 1983) and Sandra Edgerley (MBA 1989). NAATE's intensive program is View Details

Keywords: Linda Kush; Elementary and Secondary Schools; Educational Services

01 Feb 2008
What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

size fits all' legislation." All of this will take time. Adrian Gonzalez commented that "There's a limit to what can be accomplished ... because today's products, manufacturing processes, and supply chains were not designed with... View Details

Keywords: by Jim Heskett

01 Jun 2024
News

Decoding the Promise and Perils of Generative AI

2023, Google and Bing both launched their own versions of a chatbot for search. The AI boom was underway—and so was the AI research boom. Many predict that GenAI will change the face of business as dramatically as the rise of the internet did. Through their work with... View Details

Keywords: April White

01 Feb 1999
News

Short Takes

Bulletin. In her working paper, "Psychological Safety and Learning Behavior in Work Teams," Edmondson presents field research she conducted at Office Design Incorporated (ODI), a midwestern manufacturer of office systems and furniture... View Details

Keywords: Judith A. Ross

20 Dec 2016
First Look

December 20, 2016

performance metrics that can be used to run the business. This case gives students the opportunity to develop a framework for thinking about GoDaddy’s business and design performance metrics that measure the... View Details

Keywords: Carmen Nobel

01 Apr 1999
News

Spirit at Work

uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and employees alike seem to find common themes emerging when they begin thinking... View Details

Keywords: Marguerite Rigoglioso

01 Jun 2025
News

Making Difficult Decisions: The General Manager’s Job

One of the most essential roles of the general manager is to be the person who can move an organization forward through the most tangled of circumstances, says Professor Amy Edmondson, “where there is uncertainty, different points of view, and high stakes, whether... View Details

Keywords: Jen Mcfarland Flint; Illustration by Peter Arkle; Educational Support Services; Educational Services

13 Aug 2024
Blog Post

Leading With Curiosity: Mayowa Kuyoro (MBA 2015)

returned home to Nigeria for a year of National Youth Service, a program designed to engage young people in the development of the country. During her year in Nigeria, Kuyoro considered her next steps and recognized an important theme for... View Details

Keywords: All Industries

6 PM – 8 PM EST, 01 Feb 2016

Alumnae Circles Open House: Boston

Women's groups are launching- are you interested? Register for this upcoming open house to learn more. View Details

Publications