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  • All HBS Web  (2,585)
    • People  (5)
    • News  (870)
    • Research  (1,058)
    • Events  (55)
    • Multimedia  (30)
  • Faculty Publications  (584)
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  • 12 May 2009
  • First Look

First Look: May 12, 2009

the companies studied were interviewed by anyone in the C-suite. The result: About a third of promising new hires depart within three years of being recruited. As a remedy, the... View Details
Keywords: Martha Lagace
  • 07 Feb 2005
  • What Do You Think?

If You Blink, Will You Miss?

Summing Up The blinkers commenting on this month's column have it. But not without some strong caveats. All of which raise added questions. But what did you expect? Most readers and non-readers of Malcolm... View Details
Keywords: by James Heskett
  • 23 Mar 2021
  • Book

Succeeding in the New Work-from-Anywhere World

When the pandemic forced employees to flee offices and work from home in droves last year, many business leaders worried that productivity might take a dive. Would remote workers be too tempted by the lures of Netflix or too distracted by... View Details
Keywords: by Michael Blanding
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

a "culture of yes." Levy described the dynamics: "People will not tell the truth during meetings about how their department would react to a given proposal…. They will sit there quietly... View Details
Keywords: by Martha Lagace
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

Government: Yes Or No? Shin Yasunobe, a former director within various departments of Japan's Ministry of International Trade and Industry (MITI), and now executive director... View Details
Keywords: by Hilah Geer
  • 20 Mar 2000
  • Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

for eleven years at MIT's Department of Urban Studies and Planning and was director of research at MIT's Center for Real Estate Development. "Housing in any form is... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

firms in an industry adhere to. For example, the dominant design in automobiles today has a gasoline engine, four wheels with rubber tires, a steering wheel, a closed body, and automatic transmission. Designers may change the attributes View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

the lowest employee satisfaction scores and highest employee turnover rate among all of the departments at EMU. Furthermore, her new unit was infamous for its culture of... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

and the Computer Graphics Revolution Harvard Business School Case 607-036 Computer science departments were new to universities in the 1960s, and the one created at the University of Utah by David Evans and... View Details
Keywords: Sean Silverthorne
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

Restaurant inspectors can be the last line of defense between you and moldy bread. (HighLaZ) Simple tweaks to the schedules of food safety inspectors could result in hundreds... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

in frequent contact with department stores to help them present her clothing in display and to customers. In the 1980s, after building up her designer brand name, Claiborne expanded her business through licensing arrangements with quality... View Details
Keywords: Martha Lagace
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

sales tax can be complicated: if a customer pays $20 to eat food that costs $35 at a restaurant's menu prices, should the customer pay sales tax on $20 or $35? (In Massachusetts, the Department of Revenue... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 11 Oct 2016
  • First Look

October 11, 2016

to old ways of doing things, and company performance doesn't improve. To fix these problems, senior executives and their HR departments should change the way they think about learning and development, and... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

in life about resilience and purpose, prompting all students to reflect upon handling adversity and leading a purpose—driven life—and what it takes to equip oneself to do both. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/411022-PDF-ENG U.S. View Details
Keywords: Sean Silverthorne
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do?... View Details
Keywords: by Carmen Nobel
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 04 Oct 2011
  • First Look

First Look: October 4

case:http://cb.hbsp.harvard.edu/cb/product/312034-PDF-ENG Albert 'Jack' Stanley in Nigeria (B) Lena G. Goldberg and Chad M. CarrHarvard Business School Supplement 312-035 The case describes Albert "Jack" Stanley's response to actions initiated against him by... View Details
Keywords: Sean Silverthorne
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

techniques could not be used without them." Anglo's Approach Anglo Bank's approach stood in stark contrast. Its risk management department included two groups of risk experts: a new guard and an old guard,... View Details
Keywords: by Kim Girard; Banking
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing... View Details
Keywords: by Julia Hanna; Health
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

GM and Ford are rapidly regaining market share, while the confidence of Toyota's loyal customers is badly shaken. Toyota cannot wait until all its quality problems are resolved. It must play defense and... View Details
Keywords: by William George; Auto
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