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  • 08 Feb 2011
  • First Look

First Look: Feb. 8

of causes. System-level accidents occur when anomalies or errors in different parts of an interconnected system negatively reinforce one another, spiraling up out of control until they eventually drive the system outside of its... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Business Review What’s the Right Kind of Bonus to Motivate Your Sales Force? By: Chung, Doug J., and Das Narayandas Abstract—Companies typically compensate their sales force by using some combination of salary, commission, and bonuses,... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2015
  • First Look

First Look: April 14

factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of careful View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

spending on groceries. Controlling for customer-fixed effects and other relevant variables, we find that grocery spending increases by $1.59 with the use of a $10-off coupon. In addition, even though the receipt of a $10-off coupon does... View Details
Keywords: Martha Lagace
  • 01 Sep 2022
  • News

Your Family, Your Work, Your Way

to get it, where it is, what you could reach out for, how to get that help, the better off you’re going to be. And that reset is really important right now. We’ve been so used to making do, we’ve been so used to isolation, that we almost... View Details
  • 16 Dec 2014
  • First Look

First Look: December 16

compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking cost effective and routine. In addition, a web of interlocking ad networks trades inventory and offers to show the right ad to the View Details
Keywords: Sean Silverthorne
  • 02 Mar 2016
  • News

The New Space Race

space.” (courtesy Joseph Landon) Joseph Landon VP and CFO, Planetary Resources “Everything we consider precious on earth is available in limitless quantities in space.” (courtesy Joseph Landon) Which is fine for small satellites, but what about the bigger, more... View Details
Keywords: Robert S. Benchley
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

Right Way Authors:Todd Rogers and Michael I. Norton Abstract What happens when people try to "dodge" a question they would rather not answer by answering a different question? In four online studies using paid participants, we... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
  • 08 Oct 2013
  • First Look

First Look: October 8

use a new dataset on industry-level targeting to analyze quality FDI based on the subjective preferences expressed by the receiving countries themselves. Finally, we use a two-stage least squares methodology to control for measurement... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements... View Details
Keywords: Martha Lagace
  • 08 Sep 2016
  • News

How We Make It Work

The Black family (including their dog, Rocky) take a watermelon break. (photo by Christina Gandolfo) One day I came home from work, and the twins were stumbling around on the ground, and [Cynthia] said, “You don’t really look happy.” And I said, “You know, happiness is... View Details
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

way to be on the right side of history is to be a good-ish— rather than good—person. Good-ish people are always growing. She helps us find our “ordinary privilege,” the part of our everyday identity that we take for granted, such as race... View Details
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

of the reason he was given the top coaching job. Losing streaks are associated with autocrats who cling to control even as events spin out of control—one consequence of my principle that "powerlessness corrupts." But in winning... View Details
Keywords: by Rosabeth Moss Kanter
  • 01 Dec 2002
  • News

Bad Times for Business

professional athletes, the top performers in any industry — make all the money. That includes the executive market as well. The irony about pay-for-performance is that pay packages had no built-in control for the general rise in all stock... View Details
Keywords: Garry Emmons
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

there in sufficient numbers that they’re not all alone and cringing in the face of a dominant figure who can control their fate,” says Kanter, author of Men and Women of the Corporation, a book about corporate power, particularly as it... View Details
Keywords: by Dina Gerdeman
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

right mix between organic growth and external collaboration and in-licensing, and how to measure success when it takes so many years to develop and launch a successful drug. Purchase this case:... View Details
Keywords: Martha Lagace
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

can be radical in nature. Effective development often disturbs the status quo, which, in most instances, local governments—especially corrupt or ineffective ones—are inclined to preserve and protect. Doing It Right The dislocating effects... View Details
Keywords: by George C. Lodge
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

believe many Americans feel a disdain for the government, and they see private enterprise as a way of fighting the system. I also think that in the United States, people are more likely to strike out on their own and are freer to move around. O'Lear: View Details
Keywords: by Susan Young
  • 01 Mar 2017
  • News

The Middle Way

at the other little forts in the room.” Holmes would later tell the National Observer that after a particularly heated exchange, she told First Nations representative Dallas Smith—who has a prosthetic leg—“If I was a wooden leg I’d take myself off and hit you over the... View Details
Keywords: Dan Morrell; photos by Kamil Bialous