Consulting - Publications - Faculty & Research

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' promoted by View Details

Keywords: by James Heskett; Retail

30 May 2005
Research & Ideas

Germany’s Pioneering Corporate Managers

which acted essentially as an in-house management consultancy and auditing firm. He personally composed the statutes as to its authority. This was one of the first offices in the world that began a task of standardizing accounting methods... View Details

Keywords: by Sean Silverthorne

30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details

Keywords: by Carmen Nobel

07 Feb 2011
Lessons from the Classroom

Creating the Founders’ Dilemmas Course

of whether to launch a start-up with a classmate or accept a cushy offer from a top-tier consulting firm. Next, they look at Barry Nalls, who describes lessons learned from starting his own telecommunications start-up, MASERGY, after... View Details

Keywords: by Carmen Nobel; Education

12 May 2003
Research & Ideas

How Hot is the “Hot Spot” Business?

IBM Business Consulting Services, and CNBC Ventures—ranged from the humble to the almost-conceivably futuristic. By 2008, every person at a similar conference would be enjoying a device with a continuous wireless connection, offered Eric... View Details

Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications

24 Nov 2008
Research & Ideas

Harvard Business School Discusses Future of the MBA

with valuable, current business and management knowledge. If companies wanted new hires with cutting-edge insights, they'd hire an MBA. According to several deans, that's no longer true. Financial services and consulting firms, which hire... View Details

Keywords: by Roger Thompson & HBS Bulletin; Education

18 Oct 2016
Op-Ed

Why Business Should Invest in Community Health

skilled employees for three weeks to non-profit health organizations to provide pro bono consulting and technology services. It focuses on a handful of projects each year selected from an applicant pool of more 100 in 2016. In Durham,... View Details

Keywords: by John Quelch, Howard Koh, and Pamela Yatsko; Health

01 Dec 2015
Research & Ideas

What to Do When Your Organization Has Dueling Missions

these tensions themselves.” In contrast, the successful organization required the job counselors to consult with the production supervisors before making any key decisions, and vice versa. And it provided ample time and opportunity for... View Details

Keywords: by Carmen Nobel

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

"Jane's Dilemma" was inspired by a real situation that had happened to an executive at a major consulting firm. The woman had been offered responsibility on the company's Women's Initiative, but managed to turn around what may... View Details

Keywords: by Martha Lagace

07 Jul 2010
First Look

First Look: July 7

even small differences in members' status perceptions—differences that may not be apparent to the members themselves—can diminish coordination, generate task conflict, and weaken performance. Survey data from a longitudinal field study of 89 View Details

Keywords: Martha Lagace

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

including Bohmer, a physician; Bill George, former chairman and CEO of Medtronic; Raymond Gilmartin, former chairman, president, and CEO of Merck & Co.; Robert Huckman, a former health care consultant and now Faculty Research Fellow... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

providing funds for such a large contract asked Last Mile to give up its community training piece as part of the proposal. In the end, Panjabi turned down that contract, but ended up consulting on community training anyway. “It’s an... View Details

Keywords: by Rachel Layne; Health

04 Dec 2012
Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details

Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

of the inner workings of the firm, fires the CEO but appoints an acting CEO while a talent consultant is hired to begin a search for a replacement. Given the natural bias of the search firm and the board's recent bitter experience, the... View Details

Keywords: Re: James L. Heskett

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

can win. This means hiring the proper consultants and legal advisors, particularly those who are well versed in the workings of the WTO. The last piece of advice is not really an action plan, rather an issue to recognize and keep in one's... View Details

Keywords: by Cynthia Churchwell

07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of consulting at public accounting firms... View Details

Keywords: by Harvard Management Update

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

and an inspiration for the next generation of strategy scholars. Its direct impact on practice could be seen subsequently in the work of The Boston Consulting Group and other firms that employed what became known as the SWOT analysis... View Details

Keywords: by Deborah Blagg; Education

January 2025
Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane

In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details

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13 Jun 2017
First Look

First Look at New Research and Ideas, June 13

investment from an international private equity company, and it has decided to focus on expanding tertiary care capabilities in its hospitals. A consulting team has identified cardiology, oncology, and advanced surgery (orthopedic and... View Details

Keywords: Sean Silverthorne

20 Jun 2016
Research & Ideas

When Predicting Other People's Preferences, You're Probably Wrong

implications for anyone looking to impress others, for those who are tasked with forecasting consumer behavior, or for salespeople who consult with customers on prospective purchases. In short, it’s dangerous to predict what others will... View Details

Keywords: by Carmen Nobel; Retail

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