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  • All HBS Web  (3,384)
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  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' promoted by View Details
Keywords: by James Heskett; Retail
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209012 TCS: The MCA 21 Project Harvard Business School Case 609-024 Tata Consultancy Services (TCS), a leading outsourced software services provider based... View Details
Keywords: Martha Lagace
  • 07 Apr 2003
  • Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

in the book, were overwhelmed by Xerox's mismanagement of the computer applications for its technology. In response to the criticism set forth by the two authors, who were consultants for McKinsey, Xerox decided to improve its ability to... View Details
Keywords: by Henry Chesbrough
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

value the respective boards claim will soon become a matter of leadership: How the integration is conceived and led. Having studied and consulted to numerous integration teams, I learned the M&A variant of Murphy's Law: Anything that... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

to help organizations better access, integrate, and leverage the talents and insights of their employees. An earlier career as an organizational change consultant led me to realize how many thoughtful, caring individuals were stymied in... View Details
Keywords: by Sarah Jane Gilbert
  • 08 May 2007
  • First Look

First Look: May 8, 2007

& Gamble, Tata Consultancy Services, IBM, and GE Healthcare have adroitly managed cross-border differences—as well as how other well-known companies have failed at this challenge. Inner Work Life: Understanding the Subtext of Business... View Details
Keywords: Martha Lagace
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

simplicity of the sign-up process, transparency of eligibility and repayment rules, and speed of accessing cash,” the researchers wrote. To survey small businesses, the research team consulted HBS Senior Fellow Karen Mills, former head of... View Details
Keywords: by Kristen Senz; Financial Services
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

caught the attention of Microsoft CEO Steve Ballmer, who sought her advice about online advertising, later offering her a position as Microsoft’s consulting chief economist, where she worked on the search advertising platform and a host... View Details
Keywords: by Roberta Holland; Technology; Education
  • 19 Aug 2013
  • Research & Ideas

Studying How Income Inequality Shapes Behavior

with Anant Thaker (HBS MBA 2011) of the Boston Consulting Group and Howard Rudnick of the Tobin Project, Moss offers an alternative perspective: Perhaps we've been looking at the question the wrong way. Inequality And Making Decisions In... View Details
Keywords: by Michael Blanding
  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

studies on companies including Microsoft, Sony, and Intel, and consults with consumer marketing companies in the area of innovation. She also serves on the board of directors of Avid Technology and the board of governors of the American... View Details
Keywords: by Sarah Jane Gilbert
  • 20 Dec 2004
  • Research & Ideas

The U.S. Patent Game: How to Change It

variety of interesting issues, the limited circulation of the periodicals in which the works appeared and the necessarily technical nature of the articles meant their impact was limited. Meanwhile, in many settings—from panel discussions to View Details
Keywords: by Ann Cullen
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

confrontational approach in its recent struggle with the U.S. Department of Justice. The company certainly appeared overoptimistic about its chances in court. Similarly, Arthur Andersen likely exhibited overconfidence in its arbitration prospects over the terms of... View Details
Keywords: by James K. Sebenius
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

of Inclusive Growth Strategies, written with George Serafeim, Charles M. Williams Professor of Business Administration at Harvard Business School, and Eduardo Tugendhat, Director of Thought Leadership at the international social impact View Details
Keywords: by Michael Blanding
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

consulting for Perot Systems, is surprised that a family business would choose an "outsider" for this important post, but he recognizes it as a wise strategic move. He says that Jianguo needs a coach and should focus on learning... View Details
Keywords: Martha Lagace
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

national who has worked in London with United Technologies (in a department whose fifteen members represented seven countries) and in Paris with Bain, is currently in Moscow with BCG (Boston Consulting Group). "People are willing to... View Details
Keywords: by Garry Emmons
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

and an inspiration for the next generation of strategy scholars. Its direct impact on practice could be seen subsequently in the work of The Boston Consulting Group and other firms that employed what became known as the SWOT analysis... View Details
Keywords: by Deborah Blagg; Education
  • 15 Jun 2020
  • Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

providing funds for such a large contract asked Last Mile to give up its community training piece as part of the proposal. In the end, Panjabi turned down that contract, but ended up consulting on community training anyway. “It’s an... View Details
Keywords: by Rachel Layne; Health
  • 04 Dec 2012
  • Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details
Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

of the inner workings of the firm, fires the CEO but appoints an acting CEO while a talent consultant is hired to begin a search for a replacement. Given the natural bias of the search firm and the board's recent bitter experience, the... View Details
Keywords: Re: James L. Heskett
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

can win. This means hiring the proper consultants and legal advisors, particularly those who are well versed in the workings of the WTO. The last piece of advice is not really an action plan, rather an issue to recognize and keep in one's... View Details
Keywords: by Cynthia Churchwell
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