Consultant - Publications - Faculty & Research

05 Dec 2006
First Look

First Look: December 5, 2006

partners. What's more, they need to collaborate with Professional Services, the new consulting unit whose mission is to jump-start the solutions-centric approach. Whom should MacLeod hire for the top sales job, and what should he do to... View Details

Keywords: Sean Silverthorne

01 Aug 2005
What Do You Think?

Is There an “Efficient Market” in CEO Compensation?

performance that raises the level of urgency to pay more to get the best. Thus, these situations force upward perturbations as well in the market value of CEOs in companies not facing such crises. The phenomenon would not be relevant if it were not for the role of... View Details

Keywords: by James Heskett

02 Mar 2020
What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

of a resurgence: HBS Professor Emeritus Michael Beer, in a new book based on a large base of evidence drawn from consulting experience, concludes that “when employees can’t speak truth to power they lose trust in those leaders and become... View Details

Keywords: by James Heskett

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

by consulting company Accenture, Soltes argues that such codes can be worth quite a lot to companies—but only if they go beyond generic platitudes to create a tool that employees can actually use. Author of the book Why They Do It: Inside... View Details

Keywords: by Michael Blanding

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

effects of internment. The business implications of civil internment are uncharted territory,” says Giacomin, who co-authored the paper with Christina Lubinski, a former Harvard-Newcomen Fellow now at Copenhagen Business School, and the Boston View Details

Keywords: by Julia Hanna; Manufacturing

03 Jun 2015
What Do You Think?

Is the Time Right for Self-Management?

organizations?" Others saw limited potential in the concept. As Edward Hare put it, "There are some people capable of managing themselves in a larger organization but many who can't This strikes me as another of those 'ideas' promoted by View Details

Keywords: by James Heskett; Retail

27 May 2009
First Look

First Look: May 27, 2009

O'Reilly Media, Inc., 2009 No abstract is available at this time. Purchase the book: http://www.amazon.com/exec/obidos/ASIN/0596527489/benedelmanhom-20 Download the paper: http://www.hbs.edu/research/pdf/09-039.pdf Expertise Utilization in Accounting & View Details

Keywords: Martha Lagace

18 Mar 2001
Research & Ideas

Want to Be an Entrepreneur? [Part I]

and suppliers in its fast-growing market, and to facilitate possible acquisitions. Prior to jointly founding IWA, the three had worked in management consulting and investment banking: each, however, did have substantial experience with... View Details

Keywords: by John S. Rosenberg

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

"Profitability Optimization Model" (PROM) in the first half of the 1960s that appeared to explain a significant fraction of the variation in the return on investment afforded by its various businesses.20 Over time, like many other companies, GE also sought... View Details

Keywords: by Pankaj Ghemawat

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

enables lower-level managers to make more decisions without consulting their superiors. By the same token, Computer-Assisted Design and Computer-Assisted Manufacturing software creates a situation in which the plant worker needs less... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

providing funds for such a large contract asked Last Mile to give up its community training piece as part of the proposal. In the end, Panjabi turned down that contract, but ended up consulting on community training anyway. “It’s an... View Details

Keywords: by Rachel Layne; Health

04 Dec 2012
Research & Ideas

Book Excerpt: Harder Than I Thought

things. And I've heard all that schlock about how Lou Gerstner was a food company CEO when he took over and saved IBM. But I don't buy it. That was a different company, in a different situation, in a different time. IBM was in the process, then, of becoming a View Details

Keywords: by Robert D. Austin, Richard L. Nolan & Shannon O'Donnell; Aerospace

05 Nov 2007
What Do You Think?

Why Is Succession So Badly Managed?

of the inner workings of the firm, fires the CEO but appoints an acting CEO while a talent consultant is hired to begin a search for a replacement. Given the natural bias of the search firm and the board's recent bitter experience, the... View Details

Keywords: Re: James L. Heskett

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

can win. This means hiring the proper consultants and legal advisors, particularly those who are well versed in the workings of the WTO. The last piece of advice is not really an action plan, rather an issue to recognize and keep in one's... View Details

Keywords: by Cynthia Churchwell

07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

conflicts of interest. For example, the change in the commission structure in 1974 created a whole new dynamic that influenced the role of research by investment banks. And the growing importance of consulting at public accounting firms... View Details

Keywords: by Harvard Management Update

06 Aug 2020
Research & Ideas

Who Will Give You the Best Professional Guidance?

experience and the time they commit to the company. Some advisers work ad hoc as needed while others are more prescriptive with a set number of hours per week or month that they are available for consultation. In some cases, advisers are involved so much that it... View Details

Keywords: by Julia B. Austin

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Match.com, there's Farmers Only, aimed at rural lonely hearts; The Atlasphere, connecting Ayn Rand fans since 2003; and EquestrianCupid.com, for lovelorn riding enthusiasts. In fact, the $2 billion online dating industry comprises more than 14,000 businesses, according... View Details

Keywords: by Carmen Nobel; Technology

13 May 2008
First Look

First Look: May 13, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308052 Monitor's Opportunities in India (B): Grail Research Harvard Business School Supplement 708-483 Supplements the (A) case. Describes the decision by leaders of a strategy View Details