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  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

integrating employers would provide a much-needed revenue stream, at the same time Appin and Sunbulli worry that doing so could destroy the user experience. Is formalizing employer relationships antithetical to the safe space they have... View Details
Keywords: Dina Gerdeman
  • 24 Jun 2014
  • First Look

First Look: June 24

credit and documentary collection terms. Transactions are more likely to occur on cash in advance or letter of credit terms when the importer is located in a country with weak contractual enforcement. As an importer develops a View Details
Keywords: Sean Silverthorne
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

looking behavior in the last period. Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=44102 Do Market Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption Authors:McElheran, Kristina S. Abstract This paper explores the View Details
Keywords: Sean Silverthorne
  • 22 May 2007
  • First Look

First Look: May 22, 2007

strengthened. These changes may reflect the growing role for the euro as a reserve currency in the international financial system. The risk-minimizing currency strategy for a global bond investor is close to a full currency hedge, with a... View Details
Keywords: Martha Lagace
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

The (B) case presents the final outcome of the events. Reveals how Keller is able to turn around perceptions about him and forge relationships with key decision makers. Includes reflections and lessons learned from all parties and... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

competing accountability demands. This involves deciding both to whom and for what they owe accountability. This chapter provides an overview of common dilemmas of nonprofit accountability, lays out tradeoffs inherent in a range of accountability mechanisms, and View Details
  • 13 Oct 2015
  • First Look

October 13, 2015

Amy, Elizabeth Baily Wolf, Peter Glick, Susan Crotty, Jihye Chong, and Michael I. Norton Abstract—Four studies tested whether cultural values moderate the content of gender stereotypes, such that male stereotypes more closely align with... View Details
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

consumers bestow their loyalty by spending most of their grocery dollars with one retailer for 1-2 percent payback? Let's look more closely at the actual rewards. They come in two forms : (1) turbo charged vouchers (doubling, tripling, or... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • Web

Year in Review | Annual Report 2024

such as the launch of HBS Online, increased financial aid, tackled challenges posed by COVID, and introduced diversity frameworks. Her work will further strengthen relationships within the School and across Harvard University, fostering a... View Details
  • 01 Dec 2016
  • News

Alumni Books of 2016

relationships and self-esteem, and often leading to guilt, shame, and denial) and why we do it (how the subconscious triggers innocently acquired, automatic, habitual reactions and gives them the power to sweep aside our best intentions)... View Details
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

(c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of bounded rationality and View Details
Keywords: Martha Lagace