Close Relationships - Publications - Faculty & Research

01 Dec 2017
News

Yoga Inc.

amenities. (Bloomberg/Getty Images) “Yoga is at the core of our identity and culture,” Yeung continues. “It has kept us grounded in who we are as a company. It influences our brand strategy, the product categories we go after, and the View Details

Keywords: Deborah Halber

15 Dec 2015
First Look

December 15, 2015

compromise. Disappointment can be channeled to reach a more satisfactory outcome. Before disappointment becomes regret, ask plenty of questions to assure yourself that you’ve explored all options. And don’t close the deal too early; you... View Details

Keywords: Carmen Nobel

29 Jun 2007
First Look

First Look: June 29, 2007

Spain, was expanding and wanted to exploit customer information to increase commercial effectiveness. At the same time, it was pushing for innovation in the nascent Spanish credit card market. To avoid the considerable investments of time and money that a large-scale... View Details

Keywords: Martha Lagace

05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

forthcoming Journal of Financial and Quantitative Analysis Leverage and the Beta Anomaly By: Baker, Malcolm, Mathias F. Hoeyer, and Jeffrey Wurgler Abstract— The well-known weak empirical relationship between beta risk and the cost of... View Details

Keywords: Dina Gerdeman

17 Jan 2017
First Look

First Look at New Research: January 17

studies of live dyadic conversations, we identify a robust and consistent relationship between question-asking and liking: people who ask more questions are better liked by their conversation partners. When people are instructed to ask... View Details

Keywords: Sean Silverthorne

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

consumers bestow their loyalty by spending most of their grocery dollars with one retailer for 1-2 percent payback? Let's look more closely at the actual rewards. They come in two forms : (1) turbo charged vouchers (doubling, tripling, or... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

integrating employers would provide a much-needed revenue stream, at the same time Appin and Sunbulli worry that doing so could destroy the user experience. Is formalizing employer relationships antithetical to the safe space they have... View Details

Keywords: Dina Gerdeman

24 Jun 2014
First Look

First Look: June 24

credit and documentary collection terms. Transactions are more likely to occur on cash in advance or letter of credit terms when the importer is located in a country with weak contractual enforcement. As an importer develops a View Details

Keywords: Sean Silverthorne

01 Feb 2011
First Look

First Look: Feb. 1

competing accountability demands. This involves deciding both to whom and for what they owe accountability. This chapter provides an overview of common dilemmas of nonprofit accountability, lays out tradeoffs inherent in a range of accountability mechanisms, and View Details

13 Oct 2015
First Look

October 13, 2015

Amy, Elizabeth Baily Wolf, Peter Glick, Susan Crotty, Jihye Chong, and Michael I. Norton Abstract—Four studies tested whether cultural values moderate the content of gender stereotypes, such that male stereotypes more closely align with... View Details

Web

Year in Review | Annual Report 2024

such as the launch of HBS Online, increased financial aid, tackled challenges posed by COVID, and introduced diversity frameworks. Her work will further strengthen relationships within the School and across Harvard University, fostering a... View Details

01 Dec 2016
News

Alumni Books of 2016

relationships and self-esteem, and often leading to guilt, shame, and denial) and why we do it (how the subconscious triggers innocently acquired, automatic, habitual reactions and gives them the power to sweep aside our best intentions)... View Details

26 Feb 2008
First Look

First Look: February 26, 2008

(c) accountability in implementation. Examples are drawn from the experiences of South Africa and Brazil. Several preliminary factors are identified that may enhance policy learning, while acknowledging the constraints of bounded rationality and View Details