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- All HBS Web
(1,861)
- People (3)
- News (367)
- Research (1,179)
- Events (7)
- Multimedia (9)
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- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
what doesn't. China knows it has a huge price advantage in terms of production capability if it can make the Internet work to its advantage to market goods to the West. American managers are still reeling from last year's wild dot-com... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
having more responsibility in the work place, and feeling capable of dealing with a broad range of issues." Turnover is lower when staff levels are greater. Turnover is also lower when employees are not answering the phone... View Details
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
internet and the next generation of the World Wide Web. In this management world of the future, “everyone has a voice, the tools of creativity are widely distributed, capability counts for more than credentials and titles, commitment is... View Details
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
If you want to be awed by the pace of technological advancement over the past few decades, compare the capabilities of a bulky PC from 1984 with those of a sleek smartphone in 2016. You’ll find stark differences. But if you want to be... View Details
Keywords: by Carmen Nobel
- 10 Dec 2007
- HBS Case
One Laptop per Child
addition, OLPC had to determine the right mix of attributes and features that would appeal to the target users, children. Design could not be an afterthought; the laptop had to be attractive enough so a young person would feel proud to own it. The XO also required... View Details
- 19 Dec 2005
- Research & Ideas
The Regional Slice of Your Global Strategy
global product divisions, which, because of the size of the market and Philips's stake in it, are thought to be capable of achieving the requisite geographic focus. In Europe, where Philips is better established, the company has rethought... View Details
Keywords: by Pankaj Ghemawat
- 13 Jan 2003
- Research & Ideas
Making Biotech Work as a Business
company may boast many capabilities in-house, but in reality the company may be stocked with islands of expertise that aren't working together at all. In terms of R&D as a system, Pisano said, the productivity impact of any one tool... View Details
- 08 Nov 2024
- HBS Case
What Wartime Service Taught These Historic Leaders
stress-testing [people] to ensure readiness, to ensure you’ve got the capability of responding,” he explains. “There’s a discipline in the military that is sometimes lacking in commercial organizations, and [leaders] can get themselves in... View Details
- 09 Sep 2008
- First Look
First Look: September 9, 2008
future existed. It seemed odd to Mustafa that finding a financial partner capable of providing tens, even hundreds of millions of dollars to reshape an industry was proving to be remarkably easy, while finding a single individual View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
two-person venture into a global company valued at $1 billion, Rickenbach's willingness to take calculated risks has kept it at the leading edge of the CRO sector. Now, despite slowing demand for CRO services and against the advice of some analysts, PAREXEL is betting... View Details
Keywords: Carmen Nobel
- 05 Jul 2016
- First Look
July 5, 2016
More Effective Sports Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors By: Lund, Ragnar, and Stephen A. Greyser Abstract—Organizations in the field of sports are... View Details
Keywords: Sean Silverthorne
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance By: Harvey, Jean-François, Henrik Bresman, and Amy C. Edmondson Abstract—This paper complements the manager-centered analysis of dynamic capabilities with a... View Details
Keywords: Dina Gerdeman
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
argument is more basic. It is that the innovative capabilities critical to maintaining industrial leadership are being threatened and need defending. Rebuilding the industrial commons will, they argue, require efforts by both government... View Details
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
in the kinds of capabilities (e.g., line management skills), connections (e.g., ties with international governments), confidence (e.g., learning-based efficacy) and cognition (e.g., an orientation toward bottom line results) they... View Details
Keywords: by Mallory Stark
- 12 Jul 2011
- First Look
First Look: July 12
proximity to headquarters and corporate siblings are associated with superior performance trends following information disclosure. We also find that regional density moderates effect of establishment size on performance improvement. We find no evidence that View Details
Keywords: Carmen Nobel
- 18 Dec 2007
- First Look
First Look: December 18, 2007
for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance on how to develop these abilities. Based on a... View Details
Keywords: Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
capabilities that can be studied via the algorithmic and computational properties of the problems they are meant to solve and the efficiency and reliability by which they search a solution space. It points to several new components of... View Details
Keywords: Sean Silverthorne
- 26 Mar 2014
- Research & Ideas
How Electronic Patient Records Can Slow Doctor Productivity
productivity implications from increased information technology. "We often look at systems on the basis of their technical capability, the fact that they can store this many records or process that many requests in this period of time. But when we ask how that... View Details
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
debugged. These save customers from having to reinvent the wheel. Instead, people can focus their efforts on the truly novel elements of their design. Fourth, tool kits must contain information about the capabilities and limitations of... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 25 Apr 2012
- What Do You Think?
How Will the “Age of Big Data” Affect Management?
that "technology and knowledge advancement have again developed faster than the managers' and business owners' capabilities to leverage its usefulness in their decision making process." Philippe Gouamba reminded us that "perfection is but... View Details
Keywords: Re: James L. Heskett